A requirements framework for novice web developers

This paper introduces a requirements framework intended to guide novice web developers. The work is based on two earlier studies which found that the requirements phase is not well served in web development methods and that there is no agreed set of requirements from practitioners as to what they would like to see in a web development method. The requirements framework outlined here is developed by novice practitioners and later evaluated by them as flexible, simple and easy to use

Airline E-commerce user experience experiment: An investigation of Thai LCCs passengers' purchasing behaviour among different online platforms

Purpose: This study examines the current state of the airline’s e-commerce platforms and seek to identify their benefits and disadvantages in the aspect of user experience. Design/methodology/approach: The study commenced by first reviewing the literatures on actual sale figure from the studied Thai LCC, user interface (UI) and user experience (UX). It then proceeded to gather the empirical evidences using questionnaires from 135 active air passengers who have online purchasing experience. The composite findings from literature review and surveys were then used to design and apply for the final phase which is a series of in-depth interviews of air passengers on their usability test sessions and experts from the related industries. Coding and clustering was utilised to analyse the qualitative data obtained. Findings: The study examines the differences in online ticket purchasing platforms including airline's website, mobile-site and mobile application. The results identified five areas of factors: physical, trust, willingness to learn, context of use and adjustment. With regard to these factors, there are no single platform that outperform others. Airlines need to ensure that UX/UI of all platforms meet the users’ requirements in all circumstances. Originality/value: The study reveals the customer thinking processes on online purchasing behaviour. It focuses on web-usability and user experience of different booking platforms. The findings allow the subjected LCC to improve customer experience and optimise its platforms. The paper could also benefit other entrepreneurs who are in the related industry or similar contexts. In addition, the study of user-experience in the context of airline industry, particularly in the emerging countries like Thailand is limited.Peer Reviewe

Open Source Software: From Open Science to New Marketing Models

-Open source Software; Intellectual Property; Licensing; Business Model.

Pathways towards the nuclear revival in Finland, France, and the UK

Nuclear power is undergoing a revival in a number of countries of both developed and developing world, and is increasingly presented as a solution to the problems of climate change and energy security. This paper analyses the history of and the debates on nuclear power in France, the UK and Finland, all of which are in the process of either planning or building new nuclear plants. The paper traces the history of nuclear power since the early post-War years, distinguishing five distinct phases of development, from the early period of nuclear enthusiasm, through the emergence of doubt and risk in the 70s and 80s, to the recent 'nuclear renaissance'. Emphasis in the analysis is placed on issue framings, argumentative strategies, the role of independent expertise, public opinion and the degree of openness of decision-making. Key similarities, converging trends and differences between the countries are identified and tentative conclusions drawn on the potential stability of the current framing of nuclear energy as a response to the double challenge of climate change and energy security

Using Workshops to Improve Security in Software Development Teams

Though some software development teams are highly effective at delivering security, others either do not care or do not have access to security experts to teach them how. Unfortunately, these latter teams are still responsible for the security of the systems they build: systems that are ever more important to ever more people. Yet many, perhaps most, security problems can be prevented with careful design, construction and configuration of the software and systems involved, so software developers have a major contribution to make. This research investigated how to help teams of software developers achieve better security. An initial qualitative survey of 15 secure software development professionals highlighted a range of security assurance and motivation techniques suitable for teams of developers, and emphasised the human interaction aspects. A further quantitative survey of 330 successful Android developers then identified a baseline of current security practices in software development. Based on these surveys, the author created an intervention package to help software developers. Action Research techniques were used to trial and improve it in two one-year cycles with a total of 19 development teams in 11 different organisations. The later development of the package concentrated on empowering the developers involved, and reducing the involvement required from the researchers. By proving that a set of structured workshops can have an impact on the security performance of a team for a reasonable cost and without the support of security professionals, this research offers a powerful means to enhance development security in the UK, creating more secure software and systems for all users

Why do People Adopt, or Reject, Smartphone Security Tools?

A large variety of security tools exist for Smartphones, to help their owners to secure the phones and prevent unauthorised others from accessing their data and services. These range from screen locks to antivirus software to password managers. Yet many Smartphone owners do not use these tools despite their being free and easy to use. We were interested in exploring this apparent anomaly. A number of researchers have applied existing models of behaviour from other disciplines to try to understand these kinds of behaviours in a security context, and a great deal of research has examined adoption of screen locking mechanisms. We review the proposed models and consider how they might fail to describe adoption behaviours. We then present the Integrated Model of Behaviour Prediction (IMBP), a richer model than the ones tested thus far. We consider the kinds of factors that could be incorporated into this model in order to understand Smartphone owner adoption, or rejection, of security tools. The model seems promising, based on existing literature, and we plan to test its efficacy in future studies

How do software architects consider non-functional requirements: an exploratory study

© 2012 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes,creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.Dealing with non-functional requirements (NFRs) has posed a challenge onto software engineers for many years. Over the years, many methods and techniques have been proposed to improve their elicitation, documentation, and validation. Knowing more about the state of the practice on these topics may benefit both practitioners' and researchers' daily work. A few empirical studies have been conducted in the past, but none under the perspective of software architects, in spite of the great influence that NFRs have on daily architects' practices. This paper presents some of the findings of an empirical study based on 13 interviews with software architects. It addresses questions such as: who decides the NFRs, what types of NFRs matter to architects, how are NFRs documented, and how are NFRs validated. The results are contextualized with existing previous work.Peer ReviewedPostprint (author’s final draft