Factors Influencing People’s Intention to Adopt E-Banking: An Empirical Study of Consumers in Shandong Province, China

E-Banking is growing at an unprecedented rate and has become a truly worldwide phenomenon, offering convenience, flexibility and interactivity for those that can, and know how to access it. This is clearly evidence in China. However, despite such growth and popularity, some users still have reservations about using Information and communication technology (ICT) in their daily banking activities, perhaps due to deep routed cultural factors that cause consumers to question the efficacy of such changes. Through the application of a technology acceptance framework, and empirical evidence from 52 E-Banking user questionnaires and four key market segment interviews, the research explores the factors that influence consumers’ intention to adopt E-Banking in Shandong Province of China. The findings highlight that perceived usefulness and perceived credibility are significant factors which have a positive influence on consumers’ intention to utilise E-Banking, while perceived ease of use and perceived cost are less significant. Unpacking the reasons for resistance to the use of E-Banking highlighted that “difficult to operate”, “unnecessary to use it” and “worry about the security” are key drivers and therefore challenges for the service providers. Based on the results, recommendations are drawn for banks, involving focusing on the significant factors, avoiding weaknesses and optimising strengths of E-Banking and ultimately developing more accurate market positioning strategies to align and manage consumer expectations and maximise potential acceptance

The influence of social and cultural factors on mothers' domestication of household ICTs - Experiences of Chinese and Korean women

10.1016/j.tele.2009.07.001Telematics and Informatics273205-216TEIN

Silver Surfers : Social Inclusion or Exclusion in a Digital World

Funded and commissioned by Microsoft's Unlimited Potential Programme, with contributions from Citizens Online and UH. This report was the output from the project.When one considers the population profile of a country, no longer is the emphasis upon mortality rates of younger people. As the years progress, enhancements to the quality of life have led to an increasingly ageing society. The emphasis globally has changed to provision for all age groups as a result. In this report, we determine how Information and Communication Technologies (ICTs) are being introduced through programmes by a variety of agencies into the lives of one particular population group – the silver surfer. The context of this report is the United KingdomFinal Published versio

Absorptive, adopted and agile: A study of the digital transformation of Africa carriers

My thesis explores the cultural, social and management context of digital transformation for African carriers, and discusses the elements of social-cultural barriers, obstacles of digital adoption, innovation, organisation change, ecosystem and their influences. Existing studies are mainly based on the presumed conditions in developed markets, including the free market, rule by law, human capital without considering the social and historical obstacles, absorptive capacities of organisations and the influences of foreign ICT enablers. Using a qualitative research paradigm privileges the insiders’ perspective. I have examined the different backgrounds of digital transformation in Africa. Path dependence is a significant negative consequence of post-colonial social net and western knowledge dominant environment. Vested interest plus corruption slowed down the process of digital adoption while arbitrary administration causes unnecessary concerns for participants. Traditionalism of Africa is a trade-off between customs of tribes and influence of colonial power. The priority for carriers is reshaping the organisation to take advantage of existing strategic assets, while the improvement of value creation efficiency is carried out by activating the ability of individuals. The new value net breaks the previous development model of low interdependence, maximising the use of external resources based on complementary advantages and sharing. The value net inherits the advantages of flexibility, innovation, quick response, and risk reduction advantages of organisations. Meanwhile, it has 4 following unique characteristics in Africa: Extremely Various Needs of Customers, Cross-industry, Locally Adopted Business Model and High Sensitivity in Costs. Four aspects are examined in value proposition, core competence, incubation and co-value creation to enable value net synergies. My research contributes to the theory of the digital transformation in undeveloped countries, in particular how social relationships and cultural norms are inextricably linked with insiders’ understandings of digital transformation. It also contributes to emerging debate about digital maturity research paradigms and methodologies

高齢者の健康管理におけるウェアラブルデバイスと中国伝統医学の役割

早大学位記番号:新8258早稲田大

Investigation of the adoption of telemedicine technology in the Kuwaiti health system: Strategy and policy of implementation for overseas referral patients

This thesis was submitted for the degree of Doctor of Philosophy and was awarded by Brunel UniversityThe cost of health care services is rising and the number of patients requesting overseas treatment from the Kuwait Government continues to increase; this is becoming an unsustainable financial burden. A telemedicine system has the potential to support the Kuwaiti health system to provide medical consultations from global medical centres, and thereby reduce the number of Kuwaiti patients being sent abroad for treatment, and so reduce costs. This research investigates the readiness of the key stakeholders in regard to adoption of telemedicine systems in the Kuwaiti healthcare system. This is achieved by assessing the readiness of individuals (physicians and patients), the organisation (policy makers) and the technical infrastructure (IT managers). Moreover, the lack of research on this topic, particularly in the Arabian Gulf Region, was the reason behind carrying out this study. An in-depth study was conducted by using a quantitative and qualitative approach. A questionnaire was used to explore the attitudes of specialised physicians and patients by obtaining their opinions based on specific criteria. Next, semi-structured interviews were conducted: (1) with IT managers to assess the technical infrastructure of the health system; and (2) with policy makers to assess the organisation in regard to its readiness towards telemedicine adoption. The study shows that the overseas referral patients are ready to use telemedicine systems, as a consequence of their need to receive medical consultations from global experts. However, they expressed some concerns, such as privacy and confidentiality of their data. The specialised physicians also showed readiness towards adoption of telemedicine in the Kuwaiti health system, and their responses indicated that they are willing to use such systems. However, the findings of the interviews reveal that the current technical infrastructure for ICT in the Kuwaiti healthcare system is not ready for telemedicine adoption and there are needs to be change in the way management is organized in order to improve and enhance trust among departments. The qualitative approach identified factors that would inhibit and hinder the adoption of telemedicine in Kuwait, as well as the supportive factors in the organisation. Using the results, a strategy was developed to demonstrate how the Kuwaiti health system could be made ready to receive a telemedicine system, together with policies for the use of telemedicine systems by overseas referral patients. A comparison with Jordan and Syria shows that the Kuwaiti healthcare system is more ready to adopt a telemedicine system with respect to the individuals, technical infrastructure and governmental support. Finally, an economic analysis was performed in order to investigate the cost effectiveness of the proposed system

E-governance in the new democracies: the case of Taiwan

It is expected that the ICTs can maximise the benefits for improved governance and electronic democracy in the information age. This study explores the impact of e-government upon citizens and demonstrates how this kind of electronic medium affects the quality of democracy in the context of the new democracies. Taiwan's peculiar characteristics, which combine a Confucian context, a new democracy and a leading performance in e-government, offers an interesting example of the conceptual diversity of e-government in itself, especially in relation to the level of democracy. Thus, this study uses the Taiwanese experience of developing, using and understanding e-government to identify the effect of e-governance in the new democracies. It integrates larger theoretical and empirical evidence, drawing upon several disciplines, including political science and public administration, communications studies, education and the sociology of technology. The research methods deployed are: documentary analysis, secondary analysis, content analysis and interview. The data are cross-referred and the analysis is presented in different sections. In this study, four themes are discussed: civil education, the policy initiatives, the public use and the public understanding of e-government. I first indicate that civic education in Taiwan has gradually paid more attention to the mode of participation, but the values supporting democracy have not yet been fully instilled. Secondly, the Taiwanese government has been more inclined to use e-government to reorganise itself than to incorporate more of the public in its operation. Thirdly, democratic participation has not yet extended in the public use of e-government in Taiwan. Fourthly, e-government in Taiwan has a modem format, but lacks political efficacy, since it lacks the mechanisms through which people can affect public policy. I conclude that e-government has been used as a modem means to rework authoritarianism. People suffer from a 'democratic deficit' in their understanding and use of e-government. The effects of e-governance have been constrained by the legacy of authoritarianism and the public's democratic deficit. Therefore, in the new democracies, the prospects of electronic democracy should not be overestimated. E-government may be over-rated as a weapon for consolidating democracy

Proceedings of the 1st International Conference on ASEAN (IC-ASEAN) "Towards a better ASEAN", September 5-6, 2019; Padang, West Sumatra, Indonesia

Since the establishment of ASEAN (Association of Southeast Asian Nations) as a regional organization in 1967, it has played a significant role most importantly related to regional affairs and has also given notable contribution to the international arena. Undisputedly, ASEAN has been successfully fostering good relations among its members since its foundation. After completing the first period of its vision of an integrated regional community (ASEAN Community 2015), ASEAN is now preparing for the launch of ASEAN Community Vision 2025, supported by ASEAN Connectivity 2025. As a study center focusing primarily and solely on ASEAN, in collaboration with the Directorate General of ASEAN Cooperation, Indonesian Ministry of Foreign Affairs, the Center of ASEAN Studies Andalas University, will be hosting the International Conference on ASEAN (IC-ASEAN) as a platform to evaluate past actions, to discuss present issues, and to provide an outlook for the future of ASEAN. Aims and Scope The International Conference on ASEAN (IC-ASEAN) is a multidisciplinary conference which covers a broad range of area. The sub theme will be divided into two large categories focusing on ASEAN Community 2015 and 2025 also ASEAN Connectivity 2025. The sub theme related to ASEAN Community will cover issues related to the three pillars (Political-security Community, Economic Community and Social-cultural Community). Meanwhile the ASEAN Connectivity sub theme will include issues within the key areas (Physical Connectivity, Institutional Connectivity and People-to-people Connectivity

The Adoption of Mobile Health Systems in Hospitals: An Empirical Cross-City Study in China

Purpose – The aim of this thesis is to develop a model that can predict the hospitals that are likely to adopt Mobile Health Systems (MHS) and the factors influencing their adoption. This study will reveal the reasons why certain factors are more influential than others as well as the reasons behind MHS adoption. Design/methodology/approach – Data was collected in three phases. In phase one, direct interviews with senior hospital managers were conducted in two cities. The objective of this phase was to develop a model of MHS adoption. In phase two, data was collected in 87 hospitals to identify the factors influencing MHS adoption. In phase three, six in-depth interviews were conducted to unravel the reasons behind MHS adoption in hospitals. Findings – The result shows that perceived ease of use, system reliability, system security and privacy of patients, IT infrastructure, hospital level, top management support, government policy and regulation and external pressure are all significant factors in an adoption decision whereas compatibility, perceived usefulness and hospital (organisation) readiness were found to be insignificant. Research limitations – Further research is needed to verify our findings by surveying other hospitals across the country. Practical implications – The model developed can be used by MHS suppliers to develop strategies that target potential adopters, as well as to increase the adoption rate in hospitals. The suppliers could also amend their strategies by fully understanding the reasons behind each factor that facilitates or hinders the adoption of MHS. The government could use the result to develop policy and promote the use of MHS. Originality/value – The study contributes to the continuing research in innovation adoption and diffusion in the healthcare context in the emerging markets. This thesis is the first MHS adoption research conducted at an organisational level among Chinese mainland public hospitals. It also contributes to the research literature by combining both qualitative and quantitative data to explore determinants of MHS adoption. Keywords – IT, Mobile Health System, Innovation, Adoption, Public Hospitals, China