Supporting organisational learning: an overview of the ENRICH approach

Traditional training separates learning from the work context in which the newly acquired knowledge is to be applied. This requires the worker themselves to apply imparted theoretical knowledge to knowledge in practice, a process that is grossly inefficient. The ENRICH approach builds on organisational learning theory to intertwine working and learning. The ENRICH methodology incorporates theories of learning at the individual, group and organisational level. Individual level learning is supported through the provision of semantically related resources to support problem reframing and to challenge assumptions. Group learning is supported through the evolution of domain concepts through work documents and representations linked to formal models of group knowledge, and the development of group practices and perspectives through enhanced sharing and collaboration. Organisational learning is supported through exposure to customs and conventions of other groups through shared best practices and knowledge models. The approach is being investigated in a range of industrial settings and applications

Automatic Taxonomy Generation - A Use-Case in the Legal Domain

A key challenge in the legal domain is the adaptation and representation of the legal knowledge expressed through texts, in order for legal practitioners and researchers to access this information easier and faster to help with compliance related issues. One way to approach this goal is in the form of a taxonomy of legal concepts. While this task usually requires a manual construction of terms and their relations by domain experts, this paper describes a methodology to automatically generate a taxonomy of legal noun concepts. We apply and compare two approaches on a corpus consisting of statutory instruments for UK, Wales, Scotland and Northern Ireland laws.Comment: 9 page

Discovery-led refinement in e-discovery investigations: sensemaking, cognitive ergonomics and system design.

Given the very large numbers of documents involved in e-discovery investigations, lawyers face a considerable challenge of collaborative sensemaking. We report findings from three workplace studies which looked at different aspects of how this challenge was met. From a sociotechnical perspective, the studies aimed to understand how investigators collectively and individually worked with information to support sensemaking and decision making. Here, we focus on discovery-led refinement; specifically, how engaging with the materials of the investigations led to discoveries that supported refinement of the problems and new strategies for addressing them. These refinements were essential for tractability. We begin with observations which show how new lines of enquiry were recursively embedded. We then analyse the conceptual structure of a line of enquiry and consider how reflecting this in e-discovery support systems might support scalability and group collaboration. We then focus on the individual activity of manual document review where refinement corresponded with the inductive identification of classes of irrelevant and relevant documents within a collection. Our observations point to the effects of priming on dealing with these efficiently and to issues of cognitive ergonomics at the human–computer interface. We use these observations to introduce visualisations that might enable reviewers to deal with such refinements more efficiently

The evolution of the European Union's 'fight against terrorism' discourse: constructing the terrorist 'other'

The purpose of this article is to explore the ways in which the EU’s counter-terrorism discourse, the 'fight against terrorism', is constructed, and the ways in which it functions both rhetorically and in practice. It argues that that 'EU identity' is constituted through and is central to the constitution of EU counter-terrorism policy. The approach taken is constructivist in nature drawing on a discourse analysis of primarily European Council policy documents, as well as the reports and speeches of the EU Counter-Terrorism Co-ordinator. In particular, it identifies three strands of the discourse that it is argued play a key role in the construction of a terrorist 'other'. These three strands include: terrorism as crime and as an emotive act of violence; terrorism as an act perpetrated solely by non-state actors; and terrorism as a 'new' and 'evolving' threat. The article proceeds in three steps. First, it outlines the theoretical considerations that underpin this research, including its empirical application. Second, it demonstrates how each strand of the discourse is constructed. Third, it discusses the functioning of the discourse, including the contested nature of the 'terrorism knowledge' that underpins the EU's counter-terrorism approach. The article concludes by reflecting on what this case study contributes to our understanding of EU counter-terrorism policy, as well as explaining how the notion of the terrorist 'other' could provide the basis for a future research agenda that deepens our understanding of how the identity of the EU is constituted

Knowledge practices in design: The role of visual representations as 'epistemic objects'

We use a detailed study of the knowledge work around visual representations to draw attention to the multidimensional nature of `objects'. Objects are variously described in the literatures as relatively stable or in flux; as abstract or concrete; and as used within or across practices. We clarify these dimensions, drawing on and extending the literature on boundary objects, and connecting it with work on epistemic and technical objects. In particular, we highlight the epistemic role of objects, using our observations of knowledge work on an architectural design project to show how, in this setting, visual representations are characterized by a `lack' or incompleteness that precipitates unfolding. The conceptual design of a building involves a wide range of technical, social and aesthetic forms of knowledge that need to be developed and aligned. We explore how visual representations are used, and how these are meaningful to different stakeholders, eliciting their distinct contributions. As the project evolves and the drawings change, new issues and needs for knowledge work arise. These objects have an `unfolding ontology' and are constantly in flux, rather than fully formed. We discuss the implications for wider understandings of objects in organizations and for how knowledge work is achieved in practice

Enaction-Based Artificial Intelligence: Toward Coevolution with Humans in the Loop

This article deals with the links between the enaction paradigm and artificial intelligence. Enaction is considered a metaphor for artificial intelligence, as a number of the notions which it deals with are deemed incompatible with the phenomenal field of the virtual. After explaining this stance, we shall review previous works regarding this issue in terms of artifical life and robotics. We shall focus on the lack of recognition of co-evolution at the heart of these approaches. We propose to explicitly integrate the evolution of the environment into our approach in order to refine the ontogenesis of the artificial system, and to compare it with the enaction paradigm. The growing complexity of the ontogenetic mechanisms to be activated can therefore be compensated by an interactive guidance system emanating from the environment. This proposition does not however resolve that of the relevance of the meaning created by the machine (sense-making). Such reflections lead us to integrate human interaction into this environment in order to construct relevant meaning in terms of participative artificial intelligence. This raises a number of questions with regards to setting up an enactive interaction. The article concludes by exploring a number of issues, thereby enabling us to associate current approaches with the principles of morphogenesis, guidance, the phenomenology of interactions and the use of minimal enactive interfaces in setting up experiments which will deal with the problem of artificial intelligence in a variety of enaction-based ways

Conceptualizing the EU model of governance in world politics

While the field of EU studies has generated a rich theoretical literature, the usefulness of analyses of the EU for broader processes of regional governance has been questioned. At the same time much recent scholarship on the EU has examined the Union’s external relations as opposed to its internal governance. At stake in both of these debates are questions about the nature of the EU, what it represents and how it should be conceptualised. By examining the conceptual literatures on EU ‘actorness’, the governance of EU external relations and policy and academic discourses of comparative regional integration, this paper argues that approaches informed by broadly constructivist insights carry significant promise and can help to answer questions about the EU’s role in world politics that perplex both the policy and the academic imaginations