A framework for selecting workflow tools in the context of composite information systems

When an organization faces the need of integrating some workflow-related activities in its information system, it becomes necessary to have at hand some well-defined informational model to be used as a framework for determining the selection criteria onto which the requirements of the organization can be mapped. Some proposals exist that provide such a framework, remarkably the WfMC reference model, but they are designed to be appl icable when workflow tools are selected independently from other software, and departing from a set of well-known requirements. Often this is not the case: workflow facilities are needed as a part of the procurement of a larger, composite information syste m and therefore the general goals of the system have to be analyzed, assigned to its individual components and further detailed. We propose in this paper the MULTSEC method in charge of analyzing the initial goals of the system, determining the types of components that form the system architecture, building quality models for each type and then mapping the goals into detailed requirements which can be measured using quality criteria. We develop in some detail the quality model (compliant with the ISO/IEC 9126-1 quality standard) for the workflow type of tools; we show how the quality model can be used to refine and clarify the requirements in order to guarantee a highly reliable selection result; and we use it to evaluate two particular workflow solutions a- ailable in the market (kept anonymous in the paper). We develop our proposal using a particular selection experience we have recently been involved in, namely the procurement of a document management subsystem to be integrated in an academic data management information system for our university.Peer ReviewedPostprint (author's final draft

From Method Fragments to Method Services

In Method Engineering (ME) science, the key issue is the consideration of information system development methods as fragments. Numerous ME approaches have produced several definitions of method parts. Different in nature, these fragments have nevertheless some common disadvantages: lack of implementation tools, insufficient standardization effort, and so on. On the whole, the observed drawbacks are related to the shortage of usage orientation. We have proceeded to an in-depth analysis of existing method fragments within a comparison framework in order to identify their drawbacks. We suggest overcoming them by an improvement of the ?method service? concept. In this paper, the method service is defined through the service paradigm applied to a specific method fragment ? chunk. A discussion on the possibility to develop a unique representation of method fragment completes our contribution

Using quality models in software package selection

The growing importance of commercial off-the-shelf software packages requires adapting some software engineering practices, such as requirements elicitation and testing, to this emergent framework. Also, some specific new activities arise, among which selection of software packages plays a prominent role. All the methodologies that have been proposed recently for choosing software packages compare user requirements with the packages' capabilities. There are different types of requirements, such as managerial, political, and, of course, quality requirements. Quality requirements are often difficult to check. This is partly due to their nature, but there is another reason that can be mitigated, namely the lack of structured and widespread descriptions of package domains (that is, categories of software packages such as ERP systems, graphical or data structure libraries, and so on). This absence hampers the accurate description of software packages and the precise statement of quality requirements, and consequently overall package selection and confidence in the result of the process. Our methodology for building structured quality models helps solve this drawback.Peer ReviewedPostprint (published version

Advanced service monitoring configurations with SLA decomposition and selection

Service Level Agreements (SLAs) for Software Services aim to clearly identify the service level commitments established between service requesters and providers. The commitments that are agreed however can be expressed in complex notations through a combination of expressions that need to evaluated and monitored efficiently. The dynamic allocation of the responsibility for monitoring SLAs (and often different parts within them) to different monitoring components is necessary as both SLAs and the components available for monitoring them may change dynamically during the operation of a service based system. In this paper we discuss an approach to supporting this dynamic configuration, and in particular, how SLAs expressed in higher-level notations can be efficiently decomposed and appropriate monitoring components dynamically allocated for each part of the agreements. The approach is illustrated with mechanical support in the form of a configuration service which can be incorporated into SLA-based service monitoring infrastructures

Requirements analysis of the VoD application using the tools in TRADE

This report contains a specification of requirements for a video-on-demand (VoD) application developed at Belgacom, used as a trial application in the 2RARE project. The specification contains three parts: an informal specification in natural language; a semiformal specification consisting of a number of diagrams intended to illustrate the informal specification; and a formal specification that makes the requiremants on the desired software system precise. The informal specification is structured in such a way that it resembles official specification documents conforming to standards such as that of IEEE or ESA. The semiformal specification uses some of the tools in from a requirements engineering toolkit called TRADE (Toolkit for Requirements And Design Engineering). The purpose of TRADE is to combine the best ideas in current structured and object-oriented analysis and design methods within a traditional systems engineering framework. In the case of the VoD system, the systems engineering framework is useful because it provides techniques for allocation and flowdown of system functions to components. TRADE consists of semiformal techniques taken from structured and object-oriented analysis as well as a formal specification langyage, which provides constructs that correspond to the semiformal constructs. The formal specification used in TRADE is LCM (Language for Conceptual Modeling), which is a syntactically sugared version of order-sorted dynamic logic with equality. The purpose of this report is to illustrate and validate the TRADE/LCM approach in the specification of distributed, communication-intensive systems

Framework Programmable Platform for the advanced software development workstation: Framework processor design document

The design of the Framework Processor (FP) component of the Framework Programmable Software Development Platform (FFP) is described. The FFP is a project aimed at combining effective tool and data integration mechanisms with a model of the software development process in an intelligent integrated software development environment. Guided by the model, this Framework Processor will take advantage of an integrated operating environment to provide automated support for the management and control of the software development process so that costly mistakes during the development phase can be eliminated

Early aspects: aspect-oriented requirements engineering and architecture design

This paper reports on the third Early Aspects: Aspect-Oriented Requirements Engineering and Architecture Design Workshop, which has been held in Lancaster, UK, on March 21, 2004. The workshop included a presentation session and working sessions in which the particular topics on early aspects were discussed. The primary goal of the workshop was to focus on challenges to defining methodical software development processes for aspects from early on in the software life cycle and explore the potential of proposed methods and techniques to scale up to industrial applications

Early Quantitative Assessment of Non-Functional Requirements

Non-functional requirements (NFRs) of software systems are a well known source of uncertainty in effort estimation. Yet, quantitatively approaching NFR early in a project is hard. This paper makes a step towards reducing the impact of uncertainty due to NRF. It offers a solution that incorporates NFRs into the functional size quantification process. The merits of our solution are twofold: first, it lets us quantitatively assess the NFR modeling process early in the project, and second, it lets us generate test cases for NFR verification purposes. We chose the NFR framework as a vehicle to integrate NFRs into the requirements modeling process and to apply quantitative assessment procedures. Our solution proposal also rests on the functional size measurement method, COSMIC-FFP, adopted in 2003 as the ISO/IEC 19761 standard. We extend its use for NFR testing purposes, which is an essential step for improving NFR development and testing effort estimates, and consequently for managing the scope of NFRs. We discuss the advantages of our approach and the open questions related to its design as well