10 research outputs found

    A Mobilities Approach to Understanding Emergency Management Information Systems (EMIS) in Maintaining Organizational Identity and Belonging in Paramedic Work

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    ABSTRACT This paper describes a forthcoming research project exploring how technological systems are used to tether paramedic work practices to organizational bases when work goes on the move. Inspired by Mobilities scholarship in both crisis response and mobile work, this paper describes a project, Work on The Move, specifically discussing how information systems support and are utilized during the transference of work from 'organizational bases' to other arenas, focusing on the sociality of information systems, what they afford and how they bridge spatial divides between paramedic crews and organizational bases

    Investigating the Use of Force in Contemporary Conflict: Researching Military Operations with Audio, Video and Transcript Data

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    Using public domain video and/or audio-recordings, transcripts, internal reports and inquiries as data, the authors investigate specific and often highly controversial incidents in which Western militaries employ the use of force. Analysing the interactional organisation of such incidents as they unfold “ethnographically” (incorporating fieldnotes, interviews, biographical accounts and other relevant resources), their collaborative research examines the assessment of threats, the identification of combatants and the distinction between lawful and unlawful military action as interrelated and co-established features of that work. Of interest to social researchers but also military personnel, lawyers and campaigners, among others, this case study outline how they methodically investigate the use of force with reference to a particular case, the Uruzgan incident, using available interactional data and related resources while remaining alive to their very real limits

    "You Are Well Clear of Friendlies": Diagnostic Error and Cooperative Work in an Iraq War Friendly Fire Incident

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    This paper considers diagnostic error in cooperative work as a contributing factor for a military 'friendly fire' incident. It emphasises aspects of the moment-to-moment sequential organisation of interaction, and turn design, to explore the significanc

    Investigative Methods:An NCRM Innovation Collection

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    Ordering Networks: Motorways and the Work of Managing Disruption

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    This thesis contributes to a new understanding of the motorway network and its traffic movements as a problem of practical accomplishment. It is based on a detailed ethnomethodological study of incident management in the Highways Agency’s motorway control room, which observes the methods operators use to detect, diagnose and clear incidents to accomplish safe and reliable traffic. Its main concern is how millions of vehicles can depend on the motorway network to fulfil obligations for travel when it is constantly compromised by disruption from congestion, road accidents and vehicle breakdowns. It argues that transport geography and new mobilities research have overlooked questions of practical accomplishment; they tend to treat movement as an inevitable demand, producing fixed technical solutions to optimise it, or a self-evident phenomenon, made meaningful only through the intensely human experience of mobility. In response, the frame of practical accomplishment is developed to analyse the ways in which traffic is ongoingly organised through the situated and contingent practices that take place in the control room. The point is that traffic does not move by magic; it has to be planned for, produced and persistently worked at. This is coupled with an understanding of network topology that reconsiders the motorway network as always in process by virtue of the materially heterogeneous relations it keeps, drawing attention to the intensely collaborative nature of work between operators and technology that permits the management of disruption at-a-distance and in real time. This work is by no means straightforward – the actions of monitoring, detecting, diagnosing and classifying incidents and managing traffic are revealed to be complexly situated and prone to uncertainty, requiring constant ordering work to accomplish them. In conclusion, this thesis argues for the frame of practical accomplishment to be taken seriously, rendering the work of transport networks available for sustained analysis

    Investigative Methods: An NCRM Innovation Collection

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    This Innovation Collection on investigative methods brings together investigators working in different domains, sectors, and on different topics of interest to help capture the breadth, scope and relevance of investigative practices over 10 substantive chapters. Each of the papers presents a different investigative method or set of methods and, through case studies, attempts to demonstrate their value. All the contributions, in different ways and for different purposes, seek to reconstruct acts, events, practices, biographies and/or milieux, to which the researchers in question lack direct access, but which they want to reconstruct via the traces those phenomena leave behind, traces themselves often produced as part of the phenomena under investigation. These include reports of methods used in investigations on: - The use of force by state actors, including into police violence, military decisions to attack civilians, the provenance of munitions used to attack civilians, and the use and abuse of tear gas; - Networks of far-right discourse, and its links to criminal attacks and state-leveraged misinformation campaigns; - Archives to establish the penal biographies of convicts and the historical practices of democratic petitioning; - Corporate structures and processes that enable tax avoidance and an avoidance of legal responsibilities to workers and the environment. A working principle of the collection is that investigative methods may be considered, alongside creative, qualitative, quantitative, digital, participatory and mixed methods, a distinct yet complementary style of research

    Kohtaamisia kentÀllÀ : soveltava keskusteluntutkimus ammatillisissa ympÀristöissÀ

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    Kohtaamisia kentÀllÀ

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    Societal impact is an integral part of academic research today and researchers are expected to share their findings with research participants. Efforts to develop scientific research and science communication from one-way communication towards different forms of co-creation where the researcher and research participants produce knowledge and negotiate about its meaning and applicability through joint actions are in great demand. For the researcher, such developments have brought a new kind of access into the world of research participants and also novel reflections on one’s professional knowledge and identity and their boundaries. This book focuses on the human and social sciences and draws particular attention to the diverse encounters that occur between researchers and research participants at all stages of the research process when studying human subjects and activities. The book presents case studies of applied conversation analysis in a variety of professional contexts. The aim of the book is to shed light on the practices, possibilities, and challenges of applied research within the conversation analytic framework where the research participants’ authentic social situations become the target of the researcher’s detailed analysis. The articles of the book investigate social interaction in occupational health care, mental health rehabilitation, elderly care, welfare education, theatre rehearsals, social circus, military organization, software development, and workplace community break taking. These articles represent applied conversation analysis in different ways. The results of the research have been used in some of the articles, for example, in developing the professional practices of the workplace community whereas in some other articles the whole study has been undertaken collaboratively between researchers and professionals. Each article is divided into two parts: a conventional research report that analyses the patterns of social interaction in a particular professional setting is followed by a story where the authors reflect on how their study originated, how it progressed, and what kinds of encounters and choices it involved. The stories highlighting reciprocal interactions of the researcher and the research participants across the research process bring forth various voices and perspectives that conventionally are not considered as part of the research report. The book brings important information not only on the interactional phenomena examined in the articles but also on the diverse issues of conducting and applying research in professional contexts. It also discusses the practices and definitions of applied conversation analysis within the broader framework of applied research, universities’ third mission, and forms of knowledge and expertise in contemporary society
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