The Opinion Volume 31 Number 1 – April 18, 1990

The Opinion newspaper issue dated April 18, 1990https://digitalcommons.law.buffalo.edu/the_opinion/1250/thumbnail.jp

The Chronicle [September 19, 2005]

The Chronicle, September 19, 2005https://repository.stcloudstate.edu/chron/4637/thumbnail.jp

Understanding the Times

The theme for the 1999 Harding University lectureship is Understanding the Times This book contains the outline or written version of the various lessons presented at lectureship. Lectureship director: Howard W. Nortonhttps://scholarworks.harding.edu/lectureship-books/1048/thumbnail.jp

Instructors\u27 perceptions of their own effectiveness

The purpose of this study is to explore the effectiveness of college instructors regarding the role of credibility and nonverbal immediacy in teacher’s effective behavior in the classroom. It seeks to understand instructors’ perceptions of the importance of nonverbal immediacy and its impact on their credibility. A qualitative method was used to examine the perceptions of instructors. A sample table and two graphs provide numeric indicators to illustrate the study’s results. Participants were selected based on a convenience sampling of twelve instructors from a communication department at a mid-sized Midwestern university. Although the sample is one of convenience, efforts were made to ensure that the twelve instructors chosen represented a variety of variables including sex, years teaching, and classes taught. This qualitative study explores how sex, experience, content area, and culture play significant roles in forming instructors’ perceptions of the importance of nonverbal immediacy and its impact on their credibility. As this study found, the role of sex comes first among other roles and explains the big differences between male and female instructors in perceiving teaching effectiveness through the role of credibility and nonverbal immediacy

A mixed-methods evaluation of telephone based digital triage used in urgent care within the United Kingdom

Background Telephone-based urgent care in England typically involves an initial ‘primary’ triage conducted by a non-clinician in the NHS 111 telephone service. Approximately 50% of these patients are subsequently referred for ‘secondary’ clinician-led triage. This ‘two-step’ model contrasts with other parts of the UK and other countries, where patients typically undergo a single clinician-led triage. Digital triage is widely used in these services by call takers to support the provision of referral and/or self-care advice, based on the patient’s symptoms. Despite wide adoption, there is limited evaluation of patterns of triage outcomes and patient experience, particularly in the context of England’s two-step triage. Methods Convergent mixed methods, including analyses of routine data from four urgent care providers in England to evaluate patterns of triage outcomes, including clinicians’ overriding (decision to upgrade or downgrade the urgency level) from: 1)primary triage outcome and 2)digitally recommended triage outcome generated by the clinician in secondary triage. Semi-structured interviews and thematic analysis were used to explore callers’ experiences of ‘two-step triage’ and ‘direct clinician triage’ in England and Northern Ireland respectively. Results Non-clinician triage was risk averse, with over 70% of calls being subsequently downgraded in urgency following secondary triage. However, urgency appeared to be underestimated in primary triage in some calls. In secondary triage, there was variation between services and clinicians in how likely they were to upgrade/downgrade calls. Complexity and delays in two-step triage, and variation in call takers conduct of triage was evident in patients’ experiences. Discussion This research indicates inefficiency in two-step triage. Well-resourced secondary triage may help promote the efficient use of urgent and emergency care by patients following triage. Further research is required to investigate variation in triage outcomes between secondary triage providers and individual clinicians. Service providers should monitor calls where variation between call takers is most evident