Knowledge - based human resource management, perceived information transparency and bank innovative performance

The emergence of human resource management and firm performance literatures over the years have been among the most profound subject of research papers. This study considers Knowledgebased human resource management (KBHRM) as second order construct and examines its effects on perceived information transparency (PIT) and bank innovative performance (BIP).For this purpose, an online questionnaire was created and data was collected from 191 junior bank employees from 18 banks across Ghana. The data collected was analyzed with SmartPLS software program. The study results suggests that, KBHRM is positively related to information transparency and has a strong impact on the innovative performance of service firms. Furthermore, the study reports that, PIT mediates the relationship between KBHRM and BIP and has a significant impact on the innovative performance of the service firm. This study provides empirical evidence of the role of KBHRM and PIT in enhancing bank innovative performance.Yıllar içinde insan kaynakları yönetimi ve şirket performans literatürünün ortaya çıkışı araştırma makalelerinin en derin konuları arasında yer aldı. Bu çalışma, bilgi temelli insan kaynakları yönetimini (KBHRM) ikinci dereceden bir yapı olarak ele almakta ve KBHRM'nin algılanan bilgi şeffaflığı (PIT) ve banka yenilikçi performansı (BIP) üzerindeki etkilerini incelemektedir. Bu amaçla, çevrimiçi bir anket oluşturulmuş ve Gana'daki 18 bankanın 191 küçük çalışanından veri toplanmıştır. Toplanan veriler SmartPLS programı ile analiz edildi. Çalışmanın sonuçları, KBHRM'nin bilgi şeffaflığı ile pozitif ilişkili olduğunu ve hizmet firmalarının yenilikçi performansı üzerinde güçlü bir etkiye sahip olduğunu göstermektedir. Ayrıca bu çalışma, PIT'nin KBHRM ile BIP arasındaki ilişkiye aracılık ettiğini ve hizmet şirketlerinin yenilikçi performansı üzerinde önemli bir etkiye sahip olduğunu bildirmektedir. Çalışma, KBHRM ve PIT'nin bankaların yenilikçi performansını artırmadaki rolüne dair ampirik kanıtlar sunmaktadır.No sponso

Business as usual through contact tracing app: What influences intention to download?

A contact tracing app can positively support the requirement of social and physical distancing during a pandemic. However, there are aspects of the user’s intention to download the app that remain under-researched. To address this, we investigate the role of perceived privacy risks, social empowerment, perceived information transparency and control, and attitudes towards government, in influencing the intention to download the contact tracing app. Using fuzzy set qualitative comparative analysis (fsQCA), we found eight different configurations of asymmetrical relationships of conditions that lead to the presence or absence of an intention to download. In our study, social empowerment significantly influences the presence of an intention to download. We also found that perceived information transparency significantly influences the absence of an intention to download the app

Factors affecting the organisational adoption of blockchain technology in australia : a mixed-methods approach

Blockchain (BCT) is an emerging technology that promises many benefits for organisations, such as disintermediation, data security, data transparency, a single version of the truth, and trust among trading partners. Despite its multiple benefits, the adoption rate of BCT among organisations has not reached a significantly high level worldwide. The present thesis addresses this issue in the Australian context. There is a knowledge gap in what specific factors, among the plethora of factors reported in the extant scholarly and commercial literature, affect Australian organisations while deciding to adopt BCT. To fill this gap, this thesis uses a mixed-methods approach known as sequential exploratory mixed methods. In this approach, the research starts with a qualitative phase as an initial phase followed by a quantitative phase. During the qualitative phase, data were collected through semi-structured interviews of the BCT experts and decision-makers working with the ifferent Australian organisations that adopted or were in the process of adopting BCT. The Technology, Organisation, Environment (TOE) framework, based on the qualitative interpretative approach, was used as a theoretical lens during the qualitative phase. The qualitative data were analyzed using the thematic analysis technique with the SQR NVivo software. The analysis shows that the different factors, belonging to the technological, organisational, and environmental contexts, affect the organisational decision to adopt BCT in Australia. The technological factors include perceived benefits, perceived computability, perceived complexity, perceived disintermediation, and perceived information transparency; organisational factors are organisational innovativeness, organisational learning capability, top management support; environmental factors consist of government support, standards uncertainty, competition intensity, and trading partners readiness. The qualitative analysis also shows the direct and moderating effect of the perceived risks between the relationship of the identified factors and organisational adoption of BCT. Based on the findings of the qualitative phase, the thesis develops a theoretical conceptual model, which shows the relationship between the factors and the organisational adoption of BCT. To increase the external validity of the developed conceptual model, the thesis started a quantitative phase with the administration of an online survey for data collection. Certain criteria were set to screen out the irrelevant participants in the survey. During this phase, hypotheses were proposed for the relationship of the factors identified in the qualitative phase and the organisational adoption of BCT. The survey data was analyzed using the PLS Structural Equation Modelling (SEM) technique with the SmartPLS 3 software. The quantitative analysis confirms the findings of the qualitative phase that the perceived benefits, perceived compatibility, perceived information transparency, perceived disintermediation, organisational innovativeness, organisational learning capability, top management support, competitive intensity, government support, and trading partner readiness have a positive effect on the organisational adoption of BCT. Whereas the perceived complexity, standards uncertainty, and perceived risks have a negative effect. The analysis also shows that the moderating effects of perceived risks are significant in the relationship of perceived compatibility, perceived information transparency, perceived disintermediation, organisational innovativeness, organisation innovativeness, competition intensity, and organisational adoption of BCT. Contrary to the qualitative findings, ‘perceived risks’ has no moderating effects on the relationship of perceived benefits, organisational learning capability, top management support, government support, trading partner readiness, and the adoption of BCT. The thesis has both theoretical and practical contributions, which are useful both for theory development and decision-making for the adoption of BCT in Australia. Theoretically, this thesis contributes to the existing IT adoption literature in several ways. Firstly, the thesis provides empirical evidence about the factors affecting organisational adoption of BCT in Australia. This is the first in-depth sequential exploratory mixed methods research that bridges this knowledge gap in the extant literature. The identification of such factors is important, particularly for the Australian government and organisations interested in the value creation of BCT. Second, the thesis reports the effect of new factors, namely, perceived information transparency, perceived disintermediation, organisational innovativeness, organisational learning capability, standards uncertainty, trading partner readiness, and competition intensity on BCT adoption that are exclusively identified in this research. Third, this thesis confirms the findings of the past studies that the factors of perceived benefits and perceived compatibility, perceived complexity, and top management support have an effect on the organisational adoption of BCT. Fourth, according to the best of the authors' knowledge, this is the first research that has used the qualitative interpretive research approach to investigate the organisational adoption of BCT. Therefore, the thesis confirms the suitability of the qualitative interpretive research approach for BCT adoption. Lastly, most of the researchers have used the TOE framework in either in qualitative or quantitative research. This thesis proves its validity in mixed methods research as well. The thesis's practical contributions are discussed in chapter 7.Doctor of Philosoph

Effect of ERP Usage on Transparency, Ethical Work Climate and Organizational Performance

this research in progress we investigate the impact of ERP usage on perceived transparency, ethical work climate and perceived organizational performance. The goal is to shed light on ERP usage outcomes using organizational variables measured at the individual level. Data will be collected using an online survey from ERP users in different organizations in an emerging economy

Adoption of Blockchain Technology among Australian Organizations: A Mixed-Methods Approach

There are several applications and benefits of Blockchain Technology (BCT) reported for different industries e.g. health, finance, supply chain, government, and energy. However, despite the benefits reported in the scholarly and commercial literature, organizations have not adopted BCT heavily across the globe including Australia. This lack of uptake provides the rationale to initiate this research to identify the factors that influence the adoption of BCT among Australian organizations. We use a mixedmethods approach based on the Technology, Organization, Environment (TOE) framework. First, we develop a theoretical model grounded on the findings of qualitative interviews of BCT experts and decision-makers working with different Australian organizations, and then confirm it through a quantitative study with an online survey. The results of the study show that the organizational adoption of BCT is influenced by the different factors that belong to the technological, organizational, and environmental contexts of the TOE framework

Adoption of blockchain technology : exploring the factors affecting organizational decision

Blockchain (BCT) is an emerging technology that promises many benefits for organizations, for instance, disintermediation, data security, data transparency, a single version of the truth, and trust among trading partners. Despite its multiple benefits, the adoption rate of BCT among organizations has not reached a significantly high level worldwide, thus requiring further research in this space. The present study addresses this issue in the Australian context. There is a knowledge gap in what specific factors, among the plethora of factors reported in the extant literature, affect the organizational adoption of BCT in Australia. To fill this gap, the study uses the qualitative interpretative research approach along with the technology-organization-environment (TOE) framework as a theoretical lens. The data was mainly drawn from the literature review and semi-structured interviews of the decision-makers and senior IT people from the BCT adopter and potential adopter organizations in Australia. According to the findings, perceived information transparency, perceived risks, organization innovativeness, organization learning capability, standards uncertainty, and competition intensity influence organizational adoption of BCT in Australia. These factors are exclusively identified in this study. The study also validates the influence of perceived benefits and perceived compatibility on BCT adoption that are reported in the past studies. Practically, these findings are helpful for the Australian government and public and private organizations to develop better policies and make informed decisions for the organizational adoption of BCT. The findings would guide decision-makers to think about the adoption of BCT strategically. The study also has theoretical implications explained in the discussion section. © 2022 Saleem Malik et al

Factors affecting the organizational adoption of blockchain technology : extending the technology–organization– environment (TOE) framework in the Australian context

Blockchain technology (BCT) has been gaining popularity due to its benefits for almost every industry. However, despite its benefits, the organizational adoption of BCT is rather limited. This lack of uptake motivated us to identify the factors that influence the adoption of BCT from an organizational perspective. In doing this, we reviewed the BCT literature, interviewed BCT experts, and proposed a research model based on the TOE framework. Specifically, we theorized the role of technological (perceived benefits, compatibility, information transparency, and disintermediation), organizational (organization innovativeness, organizational learning capability, and top management support), and environmental (competition intensity, government support, trading partners readiness, and standards uncertainty) factors in the organizational adoption of BCT in Australia. We confirmed the model with a sample of adopters and potential adopter organizations in Aus-tralia. The results show a significant role of the proposed factors in the organizational adoption of BCT in Australia. Additionally, we found that the relationship between the influential factors and BCT adoption is moderated by “perceived risks”. The study extends the TOE framework by adding factors that were ignored in previous studies on BCT adoption, such as perceived information trans-parency, perceived disintermediation, organizational innovativeness, organizational learning capa-bility, and standards uncertainty. © 2021 by the authors. Licensee MDPI, Basel, Switzerland

ROLE ANALYSIS OF ELABORATION LIKELIHOOD MODEL IN INFLUENCES OF PURCHASING INTERESTS BY ONLINE, EMPIRICAL STUDY IN AUTHENTICSTORESBY

The number of online fraud is increasing in Indonesia, the main cause is customers who are tempted by low prices, so many online sellers are trying to increase consumer confidence by providing clear and complete information on their online stores. Through the Elaboration Likelihood Model theory, it will be seen whether customers prioritize emotions that will be represented by price sensitivity or affections represented by information transparency. This study aims to examine whether there is an influence between price sensitivity, information transparency, and buying interest for luxury goods. The object of this research is prospective buyers from AuthenticStoreSby. The sample collection method uses a purposive sampling of 130 people, which will be distributed online to Authenticstoresby followers in Indonesia. The SPSS application is used for multiple linear analysis of this study. The results of this study are price sensitivity and information transparency have a significant influence on consumer buying interest in luxury goods. However, information transparency does not significantly influence price sensitivity in luxury goods

E-Commerce Digital Information Transparency and Satisfaction. Can We Have Too Much of a Good Thing?

Despite core product and service quality improvements and advances in shopping processes and technology, customers often report being unsatisfied with their online purchases. One plausible reason for lower customer satisfaction rates is too much or too little information that is shared with the customers about their orders. We show that when forming their perceptions about the purchases, customers form digital information satisfaction (DIS) levels as they evaluate supplementary informational services in addition to the core product being purchased. We believe that DIS is one of the dimensions of overall customer satisfaction. We also show that supplementary informational services are essential in meeting the increased informational needs of online shopping and, thus, can explain the decreased overall customer satisfaction level through the decreases in DIS. We develop and test the Digital Information Transparency and Satisfaction (DITS) model that shows how supplemental informational services influence digital information satisfaction (DIS_ in e-commerce. By doing so, this dissertation introduces a new dimension of satisfaction in the era of online shopping. This helps close the knowledge gap in the current research on overall customer satisfaction by showing that too much information transparency can harm the overall experience of the customers, thus leading to decreases in DIS. The study results provide a platform for future research on the influence of informational services provided during online shopping. Explaining the role of information shared with the customers in their perceptions of transparency and, consequently, DIS may help provide crucial practical business insights. Thus, by proposing the DITS model, this dissertation brings contributions to both theory and praxis by enhancing the understanding of DIS, which can serve as a robust foundation for future research on decreasing levels of overall customer satisfaction in a digital setting, as well as help companies improve their customer relationships

Blockchain-Oriented Services Computing in Action: Insights from a User Study

Blockchain architectures promise disruptive innovation but factually they pose many architectural restrictions to classical service-based applications and show considerable design, implementation, and operations overhead. Furthermore, the relation between such overheads and user benefits is not clear yet. To shed light on the aforementioned relations, a service-based blockchain architecture was designed and deployed as part of a field study in real-life experimentation. An observational approach was then performed to elaborate on the technology-acceptance of the service-based blockchain architecture in question. Evidence shows that the resulting architecture is, in principle, not different than other less complex equivalents; furthermore, the architectural limitations posed by the blockchain-oriented design demand a significant additional effort to be put onto even the simplest of functionalities. We conclude that further research shall be invested in clarifying further the design principles we learned as part of this study as well as any trade-offs posed by blockchain-oriented service design and operation