40 research outputs found

    Telaah Komitmen Organisasi: Pengaruh Atas Penilaian Kinerja, Perencanaan Karier dan Partisipasi Karyawan

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    Much empiric research had been conducted on the antecedents of employee organizational commitment. However, there is still less research that examines the effect of HR management praxis, such as performance appraisal systems, career planning systems, and employee participation on organizational commitment. In this study, I tested the impact of these three variables in explaining employee work commitments in the banking sector in West Java. Based on a survey of 98 employees in 20 private banks in West Java, this study uses regression analysis, correlation analysis, and G-test to test hypotheses. The results showed that the performance appraisal system, career planning system and employee participation significantly influence employee work commitment. This result also indicates that the level of organizational commitment of employees in the private banking sector in West Java is low. Therefore, this study suggests that for employees to be genuinely committed to their work, companies must make objective efforts in managing performance appraisals, career planning, and employee participation to ensure effective implementation and to achieve expected results. Keywords: performance appraisal system, career planning, employee participation, organisational commitmen

    KESEIMBANGAN KEHIDUPAN-KERJA DAN NIAT UNTUK MENGUNDURKAN DIRI: STUDI MANAJER PERBANKAN SYARIAH DI JAWA BARAT: WORK-LIFE BALANCE AND INTENTION TO QUIT: STUDY OF SHARIA BANKING MANAGERS IN WEST JAVA

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    Top management is important to maintain aspects of work-life balance, especially for managers with high responsibilities and work intensity. If this does not get attention, it will result in increased work stress, disharmony in family relationships, decreased work focus and increased work accidents. This study aims to examine job satisfaction and organizational commitment to mediate the relationship between worklife balance and intention to resign. To get primary data, an online survey was conducted on managers at ten private Islamic banks in West Java. The survey results found 223 respondents, with a response rate of 32 per cent. The results of quantitative calculations using SPSS show that work-life satisfaction is negatively correlated with the managers’ intention to quit. The results of the mediation analysis show that work satisfaction and organizational commitment become partial mediators in the relationship between work-life balance and intention to resign. This study also discusses the implications of managers of private Islamic banks in West Java. The findings in this study are useful for understanding the implementation of work-life balance and its relationship to the intention of resigning managers. Keywords: Work-life balance; intention to quit, sharia bank managers, work satisfaction,organizational commitment &nbsp

    Kinerja Program Pembangunan Sarana dan Prasarana Air Bersih Perdesaan di Kabupaten Subang

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    Abstrak Program Pembangunan Sarana dan Prasarana Air Bersih Pedesaan Kabupaten Subang Merupakan Peraturan Pemeritah Republik Indonesia No. 122 Tahun 2015 Tentang Sistem Penyediaan Air Bersih. Dinas PUPR Kabupaten Subang memiliki tanggung jawab mengenai Program Pembangunan Sarana dan Prasarana air bersih perdesaan dalam rangka pemenuhan kebutuhan air bersih bagi masyarakat yang tingal di area pedesaan yang ada di Kabupaten Subang. Penulisan ini dilakukan secara deskriptif dan dengan menggunakan pendekatan metode penelitian kualitatif. Kinerja PUPR dalam hal ini belum optimal dikarenakan unsur-unsur efektif, efisien, kualitas, ketepatan waktu dan produktivitas belum sepenuhnya berjalan dengan baik Kata kunci: Kinerja, Air Bersih, Pedesaan     Abstract Subang Regency Rural Clean Water Facilities and Infrastructure Development Program Is a Government Regulation of the Republic of Indonesia No. 122 of 2015 concerning the Clean Water Supply System. The Subang Regency PUPR Service has responsibility for the Program for Development of Rural Clean Water Facilities and Infrastructure in the context of meeting the needs of clean water for people living in rural areas in Subang Regency. This writing was done descriptively and by using a qualitative research method approach. PUPR performance in this case has not been optimal because the elements of effectiveness, efficiency, quality, timeliness and productivity have not fully worked out well Keywords: Performance, Clean Water, Countrysid

    Pengaruh Insentif Terhadap Kualitas Pelayanan Pada Rumah Sakit Umum Daerah Kelas B Kabupaten Subang

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    Abstrak Penelitian ini bertujuan untuk pengaruh pemberian Insentif terhadap kualitas pelayanan yang dilatar belakangi dari adanya fenomena yang terjadi pada Kualitas Pelayanan di Rumah Sakit Umum Daerah Kelas B Kabupaten Subang. Pemberian insentif memberikan guna mendorong produktivitas kerja yang lebih tinggi bagi pegawai sedangkan kualitas pelayanan merupakan suatu kondisi dinamis yang berhubungan dengan jasa, manusia, proses, dan lingkungan dimana penilaian kualitasnya ditentukan pada saat terjadinya pemberian pelayanan publik tersebut. Peneliti menggunakan pendekatan kuantitatif dengan metode analisis deskriptif dan analisis inferensial. Populasi dan Sampel dalam penelitian sebanyak 2.661 orang, yang diambil sebagai sampel sebanyak 96 orang. Sedangkan alat pengumpulan data yang digunakan adalah kuesioner. Hasil analisis menunjukkan hubungan Insentif terhadap Kualitas pelayanan pada Rumah Sakit Umum Daerah Kelas B Kabupaten Subang menunjukkan hubungan yang rendah. insentif berpengaruh terhadap kualitas pelayanan walaupun hubungan antar keduanya dalam kategori rendah Kata Kunci: Insentif , Kualitas Pelayanan   Abstract This study aims to determine whether the provision of incentives has an effect on the quality of service which is based on the phenomenon that occurs in the quality of service in the Class B Regional General Hospital, Subang Regency. It can be said that incentives are providing incentives to encourage higher work productivity for employees while service quality is a dynamic condition related to services, people, processes, and the environment where quality assessments are determined at the time the provision of public services occurs. Researchers used a quantitative approach with descriptive analysis methods and inferential analysis. Population and sample in the study were 2,661 people, taken as a sample of 96 people. Meanwhile, the data collection tool used was a questionnaire. The results of the analysis show that the relationship between incentives and service quality at the Regional General Hospital of Class B, Subang Regency, shows a low relationship, so it can be said that incentives have an effect on service quality even though the relationship between the two is in the "low" category. Keywords: Incentives and Service Quality &nbsp

    Analisis Pengaruh Kompetensi Manajerial Kepala Sekolah Terhadap Kualitas Pelayanan Pendidikan Pada SMA Negeri 1 Pabuaran Kabupaten Subang

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    Abstrak Penelitian ini berdasarkan pada adanya permasalahan yang berkaitan dengan Kompetensi Manajerial Kepala Sekolah Terhadap Kualitas Pelayanan Pendidikan pada SMA Negeri 1 Pabuaran Kabupaten Subang.  Adapun tujuan dalam penelitian ini adalah untuk mengetahui kompetensi manajerial Kepala Sekolah dan Kualitas Pelayanan Pendidikan serta mengetahui seberapa besar pengaruh Kompetensi Manajerial Kepala Sekolah terhadap Kualitas Pelayanan. Jenis penelitian ini menggunakan pendekatan kuantitatif. Responden dalam penelitian ini adalah warga sekolah SMA Negeri 1 Pabuaran Kabupaten Subang yang berjumlah 77 responden. Teknik pengumpulan data yang digunakan adalah kuesioner, wawancara dan observasi terhadap responden penelitian. Metode analisis yang digunakan adalah analisis deskriptif asosiatif dengan tabulasi data untuk menjawab identifikasi masalah deskriptif dan analisis regresi sederhana untuk menguji hipotesis. Hasil penelitian, menunjukkan bahwa terdapat pengaruh yang kuat antara kompetensi manajerial terhadap kualitas pelayanan, Nilai koefisien determinasi sebesar 43%, berarti bahwa  variabel kualitas pelayanan dapat dipengaruhi oleh kompetensi manajerial sebesar 43%, sedangkan sisanya sebesar 57% dipengaruhi oleh variabel lain yang tidak dijelaskan dalam penelitian ini. Dengan demikian  kompetensi manajerial memiliki pengaruh terhadap kualitas pelayanan pada SMA Negeri 1 Pabuaran Kabupaten Subang. Kata kunci : Kompetensi Manajerial, Kualitas Pelayanan   Abstract This research is based on the existence of problems related to the Principal's Managerial Competence on the Quality of Education Services at SMA Negeri 1 Pabuaran, Subang Regency. The purpose of this study is to determine the managerial competence of the principal and the quality of education services and to find out how much influence the principal's managerial competence has on service quality. This type of research uses a quantitative approach. Respondents in this study were residents of SMA Negeri 1 Pabuaran, Subang Regency, amounting to 77 respondents. Data collection techniques used are questionnaires, interviews and observations of research respondents. The analytical method used is descriptive associative analysis with data tabulation to answer descriptive problem identification and simple regression analysis to test hypotheses. The results of the study indicate that there is a strong influence between managerial competence on service quality, the coefficient of determination is 43%, meaning that the service quality variable can be influenced by managerial competence by 43%, while the remaining 57% is influenced by other variables not described in this research. Thus, managerial competence has an influence on service quality at SMA Negeri 1 Pabuaran, Subang Regency. Keywords: Managerial Competence, Service Qualit

    Korelasi Shared Leadership dan Perilaku Inovatif Serta Kontribusinya Untuk Peningkatan Kinerja Karyawan Bank: Correlation of Shared Leadership And Innovative Behavior and Its Contribution To Improving Bank Employee Performance

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    Several previous studies have argued that the concept of shared leadership is directly related to the leadership style adopted in an organisation, which is a cohesive style and strategy for teamwork that leads to good business performance in many industries. This research examines the relationship between different leadership styles and innovative work behaviour (IWB) which will ultimately lead to improved performance of bank employees. This quantitative research, which in its analysis employs multiple linear regression formula. Thus, this study examines the operational framework of different leadership styles and the influence of IWB on employee work. This study found that leadership styles, transformational leadership, individual empowerment leadership (IEL), team empowerment leadership, and participative leadership (PL) are strategically applied for the improvement of employee cooperation, but IEL and PL are more strategic and performance-enhancing on employees' Innovative work behaviour (IWB). The conclusions of the research show that the shared leadership style has the potential to build PL and IEL in an effort to improve and explain in more detail the theory of leadership styles in teams in organizations. Keywords: shared leadership, individual empowerment leadership, team empowerment leadership, participative leadership, innovative work behaviou

    Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan CV. Cipta Inovasi Indonesia Kabupaten Subang

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    Abstrak   Penelitian ini dilakukan berdasarkan permasalahan yang ditemukan pada saat proses observasi di CV. Cipta Inovasi Indonesia Tujuan dari penelitian ini untuk mengetahui: (1) Apakah terdapat Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan CV. Cipta Inovasi Indonesia? (2) Seberapa besar Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan CV. Cipta Inovasi Indonesia? Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengana analisis deskriptif. Populasi dalam penelitian ini  merupakan karyawan dari CV. Cipta Inovasi Indonesia yang berjumlah 56 orang, sedangkan untuk pengambilan sampel digunakan teknik sensus yang berarti keseluruhan karyawan yang menjadi sampel dalam penelitian ini. Alat mengukur data yang digunakan adalah kuesioner atau angket. Hasil penelitian menunjukkan bahwa hasil perhitungan koefisien determinasi diperoleh sebesar 74,3% dan sisanya 25,7% dipengaruhi oleh faktor lain yang tidak diteliti lebih lanjut. Kata kunci : Lingkungan kerja, kinerja karyawan       Abstract   This research was conducted based on the problems found during the observation process at CV. Cipta Inovasi Indonesia The purpose of this study was to find out: (1) Is there an Influence of the Work Environment on Employee Performance at CV. Create Innovation Indonesia? (2) How big is the influence of the work environment on employee performance at CV. Create Innovation Indonesia? The method used in this study is a quantitative method with descriptive analysis. The population in this study are employees of CV. Cipta Inovasi Indonesia, amounting to 56 people, while the census technique was used for sampling, which means that all employees were sampled in this study. The tool to measure the data used is a questionnaire or questionnaire. The results showed that the calculation of the coefficient of determination was 74.3% and the remaining 25.7% was influenced by other factors which were not examined further. Keywords : Work Environment, Employee Performance

    Analisis Tingkat Risk Profile Pada PT. Bank Woori Saudara 1906, Tbk Kantor Cabang Subang

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    Abstrak Perbankan merupakan pilar penting bagi sebuah negara terutama dalam sektor perekonomian, Bank memiliki peran dasar sebagai “intermediaries” antara pemilik dana (surplus spending unit) dan peminjam dana/ kekurangan dana (deficit spending unit), sebagai lembaga/organisasi yang mengutamakan kepercayaan dari masyarakat, selain harus memberikan pelayanan yang baik, juga  haruslah menjaga kesehatan keuangannya. Penelitian ini bertujuan untuk mengetahui tingkat Risk Profile Pada PT.Bank Woori Saudara Cabang Subang Periode 2014-2018 dengan menggunakan Rasio Non Performing Loan (NPL) dan Loan to Deposito Ratio (LDR). Jenis penelitian ini menggunakan metode deskriptif dengan pendekatan kuantitatif, dan teknik Purposive sampling, pengumpulan data dengan Observasi,Wawancara dan Studi Dokumentasi. Hasil penelitian menunjukan selama periode 2014-2015 : (1) Rasio NPL dalam kondisi sangat baik dengan Persentase terbaik pada tahun 2017 sebesar 0.07% dan peringkat terakhir pada tahun 2015 sebesar 0,95%, selama periode penelitian rasio NPL masuk dalam komposit 1 (Sangat Baik), (2) Rasio LDR dalam persentase terbaik selam periode tersebut yaitu pada tahun 2014 sebesar 679%, dan peringkat terakhir pada tahun 2016 sebesar 1097%, Rasio LDR selama periode penelitian masuk dalam Komposit 5 (Tidak Sehat). Kata Kuci : Risk Profile, Non Performing Loan (NPL), Loan to Deposito Ratio (LDR)   Abstract Banking is an important pillar for a country, especially in the economic sector, the Bank has a basic role as an "intermediary" between the owner of the fund (surplus spending unit) and the borrower of funds / lack of funds (deficit spending unit), as an institution / organization that prioritizes the trust of the community In addition to providing good service, it must also maintain financial health. This study aims to determine the level of Risk Profile at PT Bank Woori Saudara Subang Branch for the 2014-2018 period by using a Non Performing Loan Ratio (NPL) and Loan to Deposit Ratio (LDR). This type of research uses descriptive methods with quantitative approaches, and purposive sampling techniques, data collection by observation, interview and documentation study. The results showed during the 2014-2015 period: (1) NPL ratio in very good condition with the best percentage in 2017 was 0.07% and the last rating in 2015 was 0.95%, during the study period the NPL ratio was included in composite 1 (Strong), (2) LDR ratio in the best percentage during this period in 2014 was 679%, and the last rank in 2016 was 1097%, LDR ratio during the study period was included in Composite 5 (Unsatisfactory).  Keywords: Risk Profile, Non Performing Loan (NPL), Loan to Deposit Ratio (LDR

    Prosedur Klaim Reimbursement Karyawan Pada PT. Federal International Finance (FIF group) Cabang Subang

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    Abstrak Tujuan penulisan untuk mengetahui (1) Jenis Klaim Reimbursement Karyawan Pada PT. Federal International Finance (FIFGROUP) Cabang Subang. (2) Prosedur Klaim Reimbursement Karyawan Pada PT. Federal International Finance (FIFGROUP) Cabang Subang. (3) Risiko Yang Terjadi Dalam Prosedur Klaim Reimbursement Karyawan Pada PT. Federal International Finance (FIFGROUP) Cabang Subang. Metode yang digunakan yaitu metode deskriptif, sedangkan teknik yang digunakan dalam memperoleh data informasi yaitu dikumpulkan dengan metode pengumpulan data yang diantaranya observasi, wawancara dan studi pustaka. Federal International Finance (FIFGROUP) Cabang Subang merupakan perusahaan yang bergerak di bidang jasa layanan pembiayaan sepeda motor honda, jasa layanan pembiayaan multiguna, jasa layanan pembiayaan bisnis dan modal kerja. PT. Federal International Finance (FIFGROUP) Cabang Subang memiliki salah satu fasilitas yaitu reimbursement sebagai tunjangan bagi karyawan. Karyawan seringkali diharuskan membayar beberapa biaya karena perusahaan belum dapat membayarkannya secara langsung, perusahaan mengganti biaya yang sudah dikeluarkan atas klaim karyawan yang biasa disebut dengan reimbursement. Pada PT. Federal International Finance (FIFGROUP) Cabang Subang terdapat permasalahan yang berhubungan dengan klaim reimbursement karyawan, yaitu terjadi penolakan klaim yang disebabkan oleh karyawan yang belum paham dengan Standar Operasional Prosedur (SOP) yang telah ditetapkan oleh PT. Federal International Finance (FIFGROUP) Cabang Subang. Kata Kunci : Prosedur, Klaim, Reimbursement   Abstract Research purposes the author intends to find out (1) Types of Employee Reimbursement Claims at PT. Federal International Finance (FIFGROUP) Subang Branch. (2) Employee Reimbursement Claim Procedure at PT. Federal International Finance (FIFGROUP) Subang Branch. (3) Risks that occur in the employee reimbursement claim procedure at PT. Federal International Finance (FIFGROUP) Subang Branch. The method used is the descriptive method, while the technique used in obtaining information data is collected by data collection methods whichinclude observation, interviews and literature studies. Federal International Finance (FIFGROUP) Subang Branch is a company engaged in honda motorcycle financing services, multipurpose financing services, business financing services and working capital. PT. Federal International Finance (FIFGROUP) Subang Branch has one of the facilities, namely reimbursement as a benefit for employees. Employees are often required to pay some fees because the company has not been able to pay them directly, the company reimburses the costs already incurred for the usual employee claims called reimbursement. At PT. Federal International Finance (FIFGROUP) Subang Branch there are problems related to employee reimbursement claims, namely the rejection of claims caused by employees who are not familiar with the Standards Operating Procedures (SOPs) that have been determined by PT. Federal International Finance (FIFGROUP) Subang Branch. Keywords: Procedures, Claims, Reimbursement   &nbsp

    PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. HADE DINAMIS SEJAHTERA

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    Kinerja Karyawan pada PT. Hade Dinamis Sejahtera mengalami kemunduran selama dua tahun terakhir yang diindikasi karena pengaruh Lingkungan Kerja yang kurang memadai. Pengaruh lingkungan kerja terhadap kinerja karyawan, bahwa para karyawan menaruh perhatian yang besar terhadap lingkungan kerja mereka, baik dari segi kenyamanan pribadi maupun kemudahan melakukan pekerjaan dengan baik. Penelitian menggunakan pendekatan kuantitatif. Teknik pengumpulan data menggunakan kuesioner yang disebarkan kepada karyawan PT. Hade Dinamis Sejahtera. Jumlah populasi dalam penelitian ini berjumlah 112 orang, pengambilan sampel yang digunakan oleh peneliti adalah  teknik acak sederhana. Analisis data yang digunakan adalah statistik deskriptif dan analisis regresi linier sederhana dengan menggunakan software SPSS 22 untuk membantu perhitungannya. Hasil penelitian ini menunjukan bahwa secara simultan variabel bebas lingkungan kerja (X) berpengaruh signifikan terhadap variabel terikat yaitu kinerja karyawan (Y). Sementara itu, analisis deskriptif menunjukan bahwa dengan lingkungan kerja yang berada pada tingkat kuat, didapatkan kinerja karyawan yang kuat pula.   The employee performance at PT. Hade Dinamis Sejahtera has been decreasing over the past two years due to an inadequate work environment. Work environment on employee performance, that employees pay great attention to their work environment, both in terms of personal comfort and ease of doing good work. This research user a quantitative approach and data collection techniques using a distributed questionnaire to employees of PT. Hade Dinamis Sejahtera. The population in this study amounted to 112 people, the sampling used in this research was a simple random technique. The data analisys used was descriptive statistics and simple linear regression using SPSS 22 software to help the calculationThe results of this study indicate that simultaneously the independent variable work environment (X) significantly influences the dependent variable employee performance (Y). Meanwhile, descriptive analysis shows that with a strong level work environment is also obtained strong employee performance
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