A big data approach to map the service quality of short-stay accommodation sharing

Purpose: The purpose of this paper is to map the service quality (SQ) of Airbnb, to provide additional insight for such top player of short-stay accommodation in the sharing economy context. Design/methodology/approach: A mixed-method approach is used in two phases. In the qualitative phase, 112,138 online review comments of Airbnb guests were analyzed to generate the service attributes. In the quantitative phase, an online survey (n = 814) was conducted to calculate the performance and importance values of extracted attributes to plot them in an Importance-Performance Analysis (IPA) matrix. Findings: A holistic image of the Airbnb extracted service attributes was presented through the IPA plot. Four types of SQ strategies were proposed, considering the actions priority. “Price reasonability” was the most important service attribute of Airbnb for guests, whereas “Check-in flexibility” was the best performed one. Practical implications: The results shed light on the most relevant SQ attributes of Airbnb and proposed suitable strategies that can prioritize relevant stakeholders’ actions and decisions. The study significantly contributes to all decision makers involved in the short-stay accommodation sharing industry to further understand and develop SQ. Originality/value: This research, using a comprehensive hybrid method, opens a lens to see more clearly the positioning of different attributes of Airbnb service from importance and performance viewpoints. As a contribution, the SQ of Airbnb was mapped by conducting an IPA for the first time in the literature

Australian consumers are willing to pay for the health star rating front-of-pack nutrition label

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. The Australia and New Zealand Ministerial Forum on Food Regulation has supported the recommendations set out in the 2019 Health Star Rating System Five Year Review Report. Specifically, the forum supported, in principle, Recommendation 9, to mandate the Health Star Rating if clear uptake targets were not achieved while the system is voluntary. Given that mandatory labelling is being considered, it is important to investigate how much consumers value the Health Star Rating in order to understand potential consumer uptake and inform industry. The aim of this study was to assess consumers’ valuation of the Health Star Rating system by analysing their willingness to pay for a packaged food product with the Health Star Rating label, utilising a double-bounded dichotomous choice contingent valuation approach. The results indicate that almost two-thirds of Australian household grocery shoppers were willing to pay more for a product with the Health Star Rating, on average up to an additional 3.7% of the price of the product. However, public health nutrition benefits associated with consumers’ willingness to pay more for products with the Health Star Rating is currently limited by the lack of guarantee of the systems’ accuracy. Given consumer support, a well validated and comprehensive Health Star Rating labelling system can potentially improve health outcomes, cost effectiveness and reduce environmental impacts

Dall'Exposure Draft 1 all'International Finantial Reporting Standard 1: il ruolo dei commenti inviati al Board

Con l\u2019emanazione dell\u2019IFRS 1 si conclude il processo di rivisitazione del SIC 8 \u2013 First-Time Application of IASs as the Primary Basis of Accounting , processo iniziato nel giugno 2002 con la presentazione dell\u2019Exposure Draft 1 (ED 1) \u2013 First-time Application of International Financial Reporting Standards. Tale principio risulta di fondamentale importanza per le imprese europee con titoli quotati, obbligate a transitare agli IAS-IFRS a partire dal 2005. Questo contributo si propone quindi di studiare se, e in che misura, gli 83 commenti inviati allo IASB sembrino aver influenzato le modifiche apportate all\u2019ED 1 in sede di approvazione del principio definitivo. In particolare verr\ue0 svolta un\u2019analisi dei commenti rispetto alle diverse caratteristiche dei mittenti, al fine di capire se vi siano state influenze pi\uf9 efficaci di altre

Reproductive Disorders in Parrots

Disease affecting the reproductive tract of the companion parrot is often impacted by physiologic and environmental stimuli. In conjunction with appropriate medical management, some birds diagnosed with reproductive disorders may be successfully treated. Once the bird is diagnosed with a disease condition affecting the reproductive tract, therapeutic measures are focused on stabilizing and supporting the patient, and surgical intervention is required only in the most severe cases. Hormonal therapy with synthetic, long-acting GnRH agonists should be considered for chronic reproductive disease conditions in which decreasing ovarian activity can help alleviate certain disease processes

Student perceptions of university social responsibility: Implications from an empirical study in France, Italy and Russia

This article analyses student perceptions of university social responsibility (USR) across three cultures (France, Italy and Russia). USR is needed to strengthen civic commitment and active citizenship by university members to the communities they serve (Vasilescu et al., 2010). Insufficient empirical evidence currently exists to describe perceptions of key stakeholders as to what this should entail. Understanding such mind-sets is crucial to ensure effective learning adapted to the host environment (Dana, 2001). A descriptive-empirical approach combined with a factor and multivariate analysis from an online survey of 426 students enabled a comprehensive understanding of student opinions on the role of universities within their communities. Findings suggest that French and Italian students see USR as a more individual commitment compared to their Russian counterparts. From this, a specific approach to the education of future managers on issues of US and ethics may be developed. This also provides implications for higher education policy makers. Copyright © 2018 Inderscience Enterprises Ltd