2,672 research outputs found
Labour Market Status, Transitions and Gender: a European Perspective
This article analyses the determinants of labour market statuses (the choice between part-time employment, full-time employment, and non-employment), and of yearly transitions between non-employment and employment, in Europe. It uses the cross-sectional 2006 EU-SILC database. The results show strong links between initial education level and full-time employment integration as well as the probability of finding a job when in non-employment to begin with. Gender and family variables also exert a strong influence on labour market statuses and mobility: being a woman, and even more so being the mother of a young child, increases the probability of being in non-employment, or in part-time employment, and also in experiencing difficult transitions. In terms of policies, the article shows that the use of childcare is positively correlated with parents' employment and favourable transitions. Finally, heterogeneity within the EU appears high, with significant country effects on both statuses and flows.
Labour market status, transitions and gender: a European perspective
This article analyses the determinants of labour market statuses (choice between part time employment, full time employment, and non employment) and yearly transitions between non employment and employment in Europe, using cross sectional 2006 EU-SILC database. The results show a strong positive effect of initial education level on full time employment integration and on the probability to find a job when initially in non employment. Gender and family variables also exert a strong influence on labour market statuses and mobility: being a woman, and even more a mother of a young child, increases the probability to be in non employment, or in part time employment, and also to experience a bad transition. In terms of policies, the article shows that the use of childcare has a positive impact on parents'employment and transitions. Finally, the heterogeneity inside the EU appears high, with significant country effects on both statuses and flows.labour market status; labour market flows; European comparison; childcare
Service recovery's impact on customers next-in-line
Purpose - Previous research considers service recovery as a one-on-one interaction between a service provider and a complaining customer. However, customers frequently complain at the place where they receive the service, making an investigation of the impact of a service recovery on observing customers necessary. Using observational learning theory and attribution theory as theoretical anchors, this paper examines whether observing a service recovery influences the observing customers' satisfaction and repurchase intentions. In addition, this paper tests whether service quality perceptions mediate, and customers' locus of control attributions moderate these relationships.
Design/methodology/approach - Study 1 tests the main hypothesis using a scenario-based experiment in two settings (restaurant, retail). Study 2 further elaborates on these findings using a scenario-based experiment in a hotel setting.
Findings - The findings show that the negative consequences of a failed recovery extend beyond the complaining customers to observing customers, whereas the positive consequences of observing a satisfactory recovery do not influence the observing customer when compared to observing a failure-free service delivery. These relationships are driven by the service quality information customers extract from observing a service recovery. In addition, the results indicate that the negative spill-over effects are attenuated if the observing customer gets information about who caused the failure.
Originality/value - From a theoretical point of view, this study contributes by outlining service recovery's different impacts on complaining and observing customers: whereas service recovery forms a critical for complaining customers, it only acts as a dissatisfier for observing customers. In addition, it is the first to test a potential explanation for why observing a service recovery leads to lower customer outcomes, and provides insights about how service providers might attenuate the negative spill-over effects of a failed recovery
Job quality and labour market performance
Job quality is a multidimensional concept, but the empirical analysis of job quality in Europe leads to three main types of result. First, it reveals important differences across countries, with four main regimes prevalent in Europe. Second, it supports the hypothesis that a higher level of job quality is associated with better labour market and economic performance. Finally, it emphasises the heterogeneity of quality across social groups, especially according to gender, age, and education.
What makes papers visible on social media? An analysis of various document characteristics
In this study we have investigated the relationship between different
document characteristics and the number of Mendeley readership counts, tweets,
Facebook posts, mentions in blogs and mainstream media for 1.3 million papers
published in journals covered by the Web of Science (WoS). It aims to
demonstrate that how factors affecting various social media-based indicators
differ from those influencing citations and which document types are more
popular across different platforms. Our results highlight the heterogeneous
nature of altmetrics, which encompasses different types of uses and user groups
engaging with research on social media.Comment: Presented at the 21th International Conference in Science &
Technology Indicators (STI), 13-16, September, 2016, Valencia, Spai
Communication and Organizational Behavior Text and Cases, Revised Edition by William V. Haney, Richard D. Irwin Inc., Homewood, Illinois, 1967, 533 pages.
Valeur sémantique du verbe dans les collocations verbales spécialisées
Valeur sémantique du verbe dans les collocations verbales spécialisées — Le présent article se propose de spécifier la valeur sémantique du verbe qui fait partie des collocations verbales spécialisées (CVS) et de caractériser, de ce fait, la nature même de cette collocation afin d'en faciliter l'identification lors de la collecte des données et, par la suite, la consignation dans un répertoire. Pour ce faire, nous établissons d'abord la place qu'occupe la collocation ou syntagme semi-figé parmi les combinaisons lexicales; puis, nous précisons la nature de la collocation, tant en langue générale qu'en langue de spécialité, en faisant ressortir la diversité de ses acceptions et de ses appellations; et, enfin, nous décrivons les caractéristiques propres et communes des trois types de verbe qui entrent dans la composition des CVS : le verbe à valeur métaphorique, le verbe à sens plein et le verbe à sens vide. Le statut du verbe, ainsi établi, permet de déterminer la composition des collocations verbales, en particulier en français commercial.The Semantic Value of the Verb in Specialized Verbal Collocations — This paper intends to specify the semantic value attached to the verb within specialized verbal collocations (SVC), and, by the same way, to characterize this type of collocation in order to facilitate its identification when collecting data, and its encoding in dictionaries. First, we will assign the place the collocation (or semi-fixed wordgroup) occupies within different sets of words; second, we will establish the nature of the collocation associated with general language as well as with specialized language, emphasizing on the diversity of its meanings and terms; third, we will describe the proper and common features of the three types of verbs used in the structure of the SVC : the figurative verb, the verb with a full meaning and the verb with an empty meaning. The status of the verb being defined will determine the composition of the verbal collocation, especially in commercial French
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