E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering.Distribution;E-fulfillment;Literature Review;Online Retailing

Improved successive approximation methods for discounted Markov decision processes

Successive Approximation (S.A.) methods, for solving discounted Markov decision problems, have been developed to avoid the extensive computations that are connected with linear programming and policy iteration techniques for solving large scaled problems. Several authors give such an S.A. algorithm. In this paper we introduce some new algorithms while furthermore it will be shown how the several S.A. algorithms may be combined. For each algorithm converging sequences of upper and lower bounds for the optimal value will be given

Legal and illegal drug use among female sex workers in bar and club prostitution in Belgium: a quantitative and qualitative study

Aims: This study describes the amounts and effects of drug use in bar and club sex work, and the use of healthcare for the drug-related needs of sex workers (SW). Methods: A cross-sectional study was carried out in Belgium. In a quantitative component, 120 bar and club SW were interviewed face-to-face by means of a semi-structured questionnaire. In a qualitative component, 25 SW were interviewed face-to-face and 5 focus group discussions with key actors professionally involved with the study's subject were conducted. Findings: Many bar and club SW drink frequently alcohol and engage in heavy drinking. Illegal drugs such as cannabis, cocaine and benzodiazepines are also frequently used. The drug use often involves poly or combined drug use. More than one-third experienced a certain degree of dependence on a product and many experienced effects from drug use on their sex work. The study shows that SW have difficulties accessing drug-related healthcare. Conclusions: SW use often legal and illegal drugs. The prevalence and influence of drug use among bar and club SW illustrates the need for drug and sex work related healthcare. Distribution of more information about the risks of drug use, the possible negative effects, and the available drug-related healthcare is needed

Integrating Closed-loop Supply Chains and Spare Parts Management at IBM

Ever more companies are recognizing the benefits of closed-loop supplychains that integrate product returns into business operations. IBMhas been among the pioneers seeking to unlock the value dormant inthese resources. We report on a project exploiting product returns asa source of spare parts. Key decisions include the choice of recoveryopportunities to use, the channel design, and the coordination ofalternative supply sources. We developed an analytic inventory controlmodel and a simulation model to address these issues. Our results showthat procurement cost savings largely outweigh reverse logistics costsand that information management is key to an efficient solution. Ourrecommendations provide a basis for significantly expanding the usageof the novel parts supply source, which allows for cutting procurementcosts.supply chain management;reverse logistics;product recovery;inventory management;service management

Supply Chain Optimisation in Animal Husbandry

The pig husbandry is an important economic sector. In the last decade, major changes have been made. As a result, farmers came together to introduce the "Eco Label pig", meeting the strong consumer and governmental call for high quality, animal friendly and environmentally friendly food. The market for Eco Label food is expected to grow enormously in the next years, asking for the development of an efficient and effective supply chain consisting of farmers, slaughter houses, wholesalers and retailers. We present some mathematical models to support decision making and evaluation of a large number of growth scenario's, using cost minimization given a number of Eco Label conditions.supply chain management;logistics;agricultural logistics;network configuration

E-business and circular supply chains : increased business opportunities by IT-based customer oriented return-flow management

This paper deals with the application of IT in circular supply chains (CSCs). We consider information on the installed base critical, and present an illustrative example. Next we discuss a framework of different kinds of value contained in a return, and IT-applications useful in supporting its recovery or neutralisation in case of negative externalities. Also we show which kind of CSC is needed for which kind of return. We illustrate our work by three real life case studies.reverse logistics;supply chain management;electronic commerce;product life cycle

One and Two Way Packaging in the Dairy Sector

Choosing packaging material for dairy products and soft drinks is an interesting issue at the moment. Discussions arise on the costs impacts and environmental impacts of both one way packaging and reusable packaging. The aim of this article is to develop an evaluation tool providing costs and environmental impacts of the PC-bottle and the GT-packs in the dairy sector, considering forward and return flows. The evaluation tool enables the user to analyse the costs and environmental impacts of a supply chain with and without return flows using scenario analyses with respect to the use of various carrier types and the number of return loops. It appears that costs differences between PC-bottles and GT-pack are quite small. The PC bottle has a better environmental profile than the GT-pack. Scenario analysis on the carriers results in the advice to use preferably roll-in-containers with direct delivery, secondly roll-in-containers with delivery via distribution centers, thirdly in case of direct delivery either cartons or crates and cartons in case of delivery via distribution centers.pricing;supply chain management;reverse logistics;environment;life cycle assessment

On using discrete random models within decision support systems

In this paper we review how models for discrete random systems may be used to support practical decision making. It will be demonstrated how organizational requirements determine to a large extent the type of model to be applied as well as the way in which the model should be applied. This demonstration is given via several practical examples of Markov chain models, cohort models, and Markov decision models. The examples are drawn from various areas ranging from the purely technical to social applications. It is demonstrated that the models that are needed for supporting the decision making process may vary from purely descriptive models to optimization models. Similarly, the obvious way of application of a model may vary from straightforward numerical analysis to interactive modelling procedures based upon managerial evaluation. It will also be demonstrated how the numerical methods to be used depend on the structure of the model as well as on applicational aspects. The numerical aspect is strongly related to the aforementioned aspects, since the model choiche heavily determines the computational possibilities