Requirements for IT Governance in Organizations Experiencing Decentralization

International audienceDecentralization of organizations and subsequent change of their management and operation styles require changes in organization's processes and heavily involve IT. Enterprise Architecture (EA) frameworks fit to primarily centralized organizational structures, and as such have shortcomings when used in decentralized organizations. We illustrate this idea on the example of one organization in the Higher Education sector that faces decentralization of its structure and has to adapt to it. Overcoming these challenges requires some new principles to be introduced and incorporated into the EA knowledge. In particular for IT governance, in this study we argue that peer-to-peer principles can offer more suitable governance over current EA frameworks as they are able to better align with decentralized components of an organizational structure

From Participatory Culture to Participatory Fatigue: The Problem With the Public

The Web has changed newswork dramatically. After the turn of the Millennium, the Web 2.0 was welcomed as a unique medium of participation, interaction, and democratization. Due to the increased interactivity of many websites, and the growing prominence of social networking sites such as Facebook that invited the creation and publication of user contributions, many journalism scholars promulgated the potentials of the Web to trigger participation, a new interactivity and, eventually, more transparency, accountability, and responsiveness. In this article, I show how I was equally full of hope that the participatory potential of the Web would become widespread among news organizations. However, recent findings show that most established newsrooms still do not practice what they preach. Even more so, many newsrooms show a participation fatigue, closing user comment sections due to participation inequality or challenging phenomena such as trolls, incivility, or hate-speech. Hence, I do not believe that the majority of legacy news media will further implement accountability practices and strengthen their responsiveness toward their publics. But I still have hope, and this hope comes from entrepreneurial journalism

Twitter and non-elites. Interpreting power dynamics in the life story of the (#)BRCA Twitter stream

In May 2013 and March 2015, actress Angelina Jolie wrote in the New York Times about her choice to undergo preventive surgery. In her two op-eds she explained that - as a carrier of the BRCA1 gene mutation - preventive surgery was the best way to lower her heightened risk of developing breast and ovarian cancer. By applying a digital methods approach to BRCA-related tweets from 2013 and 2015, before, during and after the exposure of Jolie’s story, this study maps and interprets Twitter discursive dynamics at two time points of the BRCA Twitter stream. Findings show an evolution in curation and framing dynamics occurring between 2013 and 2015, with individual patient advocates replacing advocacy organisations as top curators of BRCA content and coming to prominence as providers of specialist illness narratives. These results suggest that between 2013 and 2015, Twitter went from functioning primarily as an organisation-centred news reporting mechanism, to working as a crowdsourced specialist awareness system. This paper advances a twofold contribution. First, it points at Twitter’s fluid functionality for an issue public and suggests that by looking at the life story – rather than at a single time point – of an issue-based Twitter stream we can track the evolution of power roles underlying discursive practices and better interpret the emergence of non-elite actors in the public arena. Second, the study provides evidence of the rise of activist cultures that rely on fluid, non-elite, collective and individual social media engagement

The ins and outs of participation in a weather information system

In this paper our aim is to show even though access to technology, information or data holds the potential for improved participation, participation is wired into a larger network of actors, artefacts and information practices. We draw on a case study of a weather information system developed and implemented by a non-profit organisation to both describe the configuration of participation, but also critically assess inclusion and exclusion. We present a set of four questions - a basic, practical toolkit - by which we together with the organisation made sense of and evaluated participation in the system

Social network market: Storytelling on a web 2.0 original literature site

This article looks at a Chinese Web 2.0 original literature site, Qidian, in order to show the coevolution of market and non-market initiatives. The analytic framework of social network markets (Potts et al., 2008) is employed to analyse the motivations of publishing original literature works online and to understand the support mechanisms of the site, which encourage readers’ willingness to pay for user-generated content. The co-existence of socio-cultural and commercial economies and their impact on the successful business model of the site are illustrated in this case. This article extends the concept of social network markets by proposing the existence of a ripple effect of social network markets through convergence between PC and mobile internet, traditional and internet publishing, and between publishing and other cultural industries. It also examines the side effects of social network markets, and the role of market and non-market strategies in addressing the issues

Eigenvector localization as a tool to study small communities in online social networks

We present and discuss a mathematical procedure for identification of small "communities" or segments within large bipartite networks. The procedure is based on spectral analysis of the matrix encoding network structure. The principal tool here is localization of eigenvectors of the matrix, by means of which the relevant network segments become visible. We exemplified our approach by analyzing the data related to product reviewing on Amazon.com. We found several segments, a kind of hybrid communities of densely interlinked reviewers and products, which we were able to meaningfully interpret in terms of the type and thematic categorization of reviewed items. The method provides a complementary approach to other ways of community detection, typically aiming at identification of large network modules

Network segregation in a model of misinformation and fact checking

Misinformation under the form of rumor, hoaxes, and conspiracy theories spreads on social media at alarming rates. One hypothesis is that, since social media are shaped by homophily, belief in misinformation may be more likely to thrive on those social circles that are segregated from the rest of the network. One possible antidote is fact checking which, in some cases, is known to stop rumors from spreading further. However, fact checking may also backfire and reinforce the belief in a hoax. Here we take into account the combination of network segregation, finite memory and attention, and fact-checking efforts. We consider a compartmental model of two interacting epidemic processes over a network that is segregated between gullible and skeptic users. Extensive simulation and mean-field analysis show that a more segregated network facilitates the spread of a hoax only at low forgetting rates, but has no effect when agents forget at faster rates. This finding may inform the development of mitigation techniques and overall inform on the risks of uncontrolled misinformation online

Partisan Asymmetries in Online Political Activity

We examine partisan differences in the behavior, communication patterns and social interactions of more than 18,000 politically-active Twitter users to produce evidence that points to changing levels of partisan engagement with the American online political landscape. Analysis of a network defined by the communication activity of these users in proximity to the 2010 midterm congressional elections reveals a highly segregated, well clustered partisan community structure. Using cluster membership as a high-fidelity (87% accuracy) proxy for political affiliation, we characterize a wide range of differences in the behavior, communication and social connectivity of left- and right-leaning Twitter users. We find that in contrast to the online political dynamics of the 2008 campaign, right-leaning Twitter users exhibit greater levels of political activity, a more tightly interconnected social structure, and a communication network topology that facilitates the rapid and broad dissemination of political information.Comment: 17 pages, 10 figures, 6 table

Embodied Commons: Knowledge and Sharing in Delhi's Electronic Bazaars

The notion of the ‘sharing economy’ has recently received significant academic and non-academic attention. What the different debates have in common is an emphasis on how technologically mediated knowledge and specific social motivations enable practices of sharing. This article discusses knowledge and sharing in popular marketplaces. Based on an ethnography of Delhi’s electronic bazaars, Lajpat Rai market, Palika Bazaar and Nehru Place, this article suggests ways to think about knowledge that are embodied and practice-based: What is such embodied knowledge? How is it created and shared? The article argues that bazaars combine sociality established through face-to-face bargaining with informal trade arrangements to enable co-creation and collaboration around technological products. The resulting knowledge is tacit in nature and is mimetically transmitted between bodies. As a result, the bazaars feature a kind of sharing that is distinct from what is understood by most accounts of the sharing economy

15 years of protest and media technologies scholarship: A sociotechnical timeline

This article investigates the relationship between the invention of new media technologies and scholarship concerning protest and political engagement. Building on an innovative approach that moves beyond a systematic literature review, this article contributes to our understanding of scholarship concerning digital communication technologies and how they may have been adopted and shaped protest movements and political engagement. Based on visualizations, we draw a sociotechnical timeline of protest and media technology scholarship within three dimensions: technological development, methods and techniques, and the social phenomena under investigation. The article concludes by identifying major trends in protest and media technologies scholarship over the past 15 years. The sociotechnical timeline enhances our understanding of academic discourse at the intersection of protest and media technologies by highlighting shortcomings and potential for future research