Design principles for competence-based recommender systems

n/

Organizational Patterns of Scientific and Technical Libraries: an Examination of Three Issues

published or submitted for publicatio

Interfaces between human resource management and knowledge work practices

Knowledge work has changed substantially in practice, partly due to using advanced information and communication technologies. Knowledge workers are increasingly self-organized and learn mostly informally on the work place. These changes have relevant implications for human resource management. Based on data that was collected in 11 semi-structured interviews with key people in two companies, four current knowledge work practices in the domains of competence management, knowledge management and innovation management are richly described. These practices are then analyzed with respect to highlighting and characterising potential interfaces to human resource management

Applying recommender systems in collaboration environments

Team-based organizational structures are now widely adopted for activities such as product development, customer support and process-improvement initiatives due to their increased likelihood of making better decisions and solving problems. However, team collaboration often faces pitfalls like information overload or misunderstandings due to goal misalignment. In this paper, we put forward the idea that computer-supported collaboration environments can have a positive impact on team collaboration by increasing team members\u2019 awareness, focusing attention on task execution, and fostering the frequency of interaction among team members. We study the impact of recommender systems on team processes in computer-supported collaboration environments, describing the results of two experiments that show how recommendations impact interactions in teams. Teams using recommendations spent less effort on information handling and engaged more in communication than teams without recommendations