Systematic review on the effects of the physical and social aspects of community pharmacy spaces on service users and staff

AIM: This systematic review aimed to provide new insights into how pharmacy spaces, or the architecture of pharmacies, are experienced by pharmacy service users and staff. The review sought to identify environmental factors which may influence service users' and staff participation in community-based pharmacy health services. METHOD: Ten databases were searched for English language publications, using a combination of search terms relating to pharmacy service users and staff; pharmacy spaces; and health and social care outcomes. Data from the final selected studies were extracted, thematically analysed using a narrative approach and the quality of each study assessed using the Integrated quality Criteria for the Review of Multiple Study designs (ICROMS). RESULTS: 80 articles reporting 80 studies published between 1994 and 2020 were identified; they were from 28 countries, involving around 3234 community pharmacies, 13,615 pharmacy service users, 5056 pharmacists and 78 pharmacy health staff. Most studies (94%) met the ICROMS minimum score, and half did not meet the mandatory quality criteria. Four themes likely to influence service users' and staff experiences of pharmacy health services were identified: (1) privacy; (2) experience of the physical environment; (3) professional image; and (4) risk of error. CONCLUSION: To optimise the delivery and experience of pharmacy health services, these spaces should be made more engaging. Future applied research could focus on optimising inclusive pharmacy design features

Systematic review on the effects of the physical and social aspects of community pharmacy spaces on service users and staff.

AIM: This systematic review aimed to provide new insights into how pharmacy spaces, or the architecture of pharmacies, are experienced by pharmacy service users and staff. The review sought to identify environmental factors which may influence service users' and staff participation in community-based pharmacy health services. METHOD: Ten databases were searched for English language publications, using a combination of search terms relating to pharmacy service users and staff; pharmacy spaces; and health and social care outcomes. Data from the final selected studies were extracted, thematically analysed using a narrative approach and the quality of each study assessed using the Integrated quality Criteria for the Review of Multiple Study designs (ICROMS). RESULTS: 80 articles reporting 80 studies published between 1994 and 2020 were identified; they were from 28 countries, involving around 3234 community pharmacies, 13,615 pharmacy service users, 5056 pharmacists and 78 pharmacy health staff. Most studies (94%) met the ICROMS minimum score, and half did not meet the mandatory quality criteria. Four themes likely to influence service users' and staff experiences of pharmacy health services were identified: (1) privacy; (2) experience of the physical environment; (3) professional image; and (4) risk of error. CONCLUSION: To optimise the delivery and experience of pharmacy health services, these spaces should be made more engaging. Future applied research could focus on optimising inclusive pharmacy design features

'The inclusive way' hackathon: inclusive wayfinding and pedagogy (Hackathon de maneira inclusiva: orientação e pedagogia inclusiva)

This paper discusses the opportunities and challenges for learning about and building skills for inclusive practice through a two-day, multidisciplinary, collaborative hackathon. ‘The inclusive way’ brought together students and staff from different disciplines and study levels, people with disabilities and industry professionals. Working on-site, project teams explored an inclusive wayfinding brief, developing and appraising prototypes for inclusive practice in response to the physical site and its immediate surroundings. This presentation reflects on the hackathon as a pedagogic approach, highlighting its potential and limitations for communication and information design education in the 21st century. Este artigo discute oportunidades e desafios na aprendizagem e no desenvolvimento de competências para práticas inclusivas por meio de um hackathon colaborativo, multidisciplinar de dois dias. ‘A forma inclusiva’ reuniu estudantes e profissionais de diferentes disciplinas e níveis de ensino, pessoas com deficiência e profissionais da indústria. As equipas do projeto exploraram a trabalhar no local um briefing inclusivo de orientação, desenvolvendo e avaliando protótipos para práticas inclusivas em resposta ao local físico e o seu ambiente imediato. Esta apresentação reflete sobre o hackathon como abordagem pedagógica, destacando o seu potencial e limitações para a educação em comunicação e design de informação no século XXI

Mental health of refugees and migrants during the covid-19 pandemic: The role of experienced discrimination and daily stressors

The COVID-19 pandemic is a defining global health crisis of our time. While the impact of COVID-19, including its mental health impact, is increasingly being documented, there remain important gaps regarding the specific consequences of the pandemic on particular population groups, including refugees and migrants. This study aims to uncover the impact of the COVID-19 pandemic on the mental health of refugees and migrants worldwide, disentangling the possible role of social and daily stressors, i.e., experiences of discrimination and daily living conditions. Descriptive analysis and structural equation modeling were used to analyze the responses of N = 20,742 refugees and migrants on the self-reporting global ApartTogether survey. Survey findings indicated that the mental health of refugees and migrants during the COVID-19 pandemic was significantly impacted, particularly for certain subgroups, (i.e., insecure housing situation and residence status, older respondents, and females) who reported experiencing higher levels of increased discrimination and increases in daily life stressors. There is a need to recognize the detrimental mental health impact of the COVID-19 pandemic on particular refugee and migrant groups and to develop interventions that target their unique needs. © 2021 by the authors. Licensee MDPI, Basel, Switzerland