An Exploratory Study on the Level of Trust towards Online Retailers among Consumers in the United Kingdom and Malaysia

This study aims to investigate the extant level of trust towards online retailers among consumers in two different geographical and cultural locations – UK and Malaysia based on Michell’s et al. trust model. The objectives of this study are: 1. To identify the predictive variables of customers’ trust towards online retailers 2. To ascertain the extent of the consumer trust variable as being the essential element of online shopping 3. To analyse the differences in perception of online trust between consumers in the United Kingdom and Malaysia The study showed that online retailers are comparatively more trusted in UK than in Malaysia indicative by the higher average levels of trust from consumers in the UK. Additionally, the UK had a higher age group in the 25 – 34 category contributing the highest average trust value compared to Malaysia’s highest average trust value found in the lower 18 – 24 age group. There were a relatively higher percentage of male users; 66 per cent and 78 per cent in the UK and Malaysia respectively. Multiple stepwise regressions were used to analyse the level of trust against the selected trust correlates

Copyright Protection In The Digital Era: A Malaysian Perspective

This paper seeks to explore the significance of copyright protection in Malaysia’s business environment of the digital era. Copyright law is increasingly being challenged with the intensification of internet use now. Issues of piracy and infringement of rights raise concerns surrounding the enforcement of legal measures for protection of copyrights. Hence the paper aim to understand the role and function of copyright in the digital era, and assessing the Malaysian society’s awareness of cyberspace copyright protection. This is an interpretive research carried out by conducting interviews, on 3 different groups of respondents, which are the dot.com companies, the IP professionals and government officials. The findings indicate there is a difference amongst the three groups in the understanding and awareness of Intellectual Property Rights and copyright protection; and that Malaysian government is not actively and effectively promoting awareness of the copyright issues to the public. Also it is imperative for Malaysian authorities to enhance protection of copyright in cyberspace.

An Exploratory Study on the Level of Trust towards Online Retailers among Consumers in the United Kingdom and Malaysia

This study aims to investigate the extant level of trust towards online retailers among consumers in two different geographical and cultural locations – UK and Malaysia based on Michell’s et al. trust model. The objectives of this study are: 1. To identify the predictive variables of customers’ trust towards online retailers 2. To ascertain the extent of the consumer trust variable as being the essential element of online shopping 3. To analyse the differences in perception of online trust between consumers in the United Kingdom and Malaysia The study showed that online retailers are comparatively more trusted in UK than in Malaysia indicative by the higher average levels of trust from consumers in the UK. Additionally, the UK had a higher age group in the 25 – 34 category contributing the highest average trust value compared to Malaysia’s highest average trust value found in the lower 18 – 24 age group. There were a relatively higher percentage of male users; 66 per cent and 78 per cent in the UK and Malaysia respectively. Multiple stepwise regressions were used to analyse the level of trust against the selected trust correlates.

Making sense of sustainability and drivers for organising sustainability in business: an exploratory study in Malaysia

This study is on sustainability in Malaysia, whereby there is a transition from CSR to Sustainability nationwide. The formation of Business Council for Sustainability and Responsibility Malaysia (BCSRM) supported the practice for sustainability in Malaysia. Along with Securities Commission and Bursa Saham, sustainability was developed and enhanced in Malaysia. However, there is a curiosity and interest on how sustainability is perceived and implemented. There are many guidelines and toolkits developed, but to what extend is this being embraced and followed remain to be an interest. As this takes an interpretive approach, it will be attractive to know whether there is a unanimous understanding, or it differs when it is deemed suitable for the nature of their respective business. Extending that, drivers for sustainability is delved into, specifically institutional due to literature significance. Subsequently, an enquiry is made on how sustainability is organised, as it is instrumental for practice. Therefore, a qualitative study was planned and executed, whereby 30 interviews were conducted. The respondents are practitioners of sustainability in their company, and they were selected using purposive sampling. There was a wide spread of industry so as to give a more diverse range of answers. Each interview lasted between 45 to 60 minutes and was transcribed; and analysed using a combination of thematic and sensemaking approach. A framework for this study was adapted from Jackson 2010 who had previously adapted from 3 different studies on sensemaking

Making sense of sustainability and drivers for organising sustainability in business: an exploratory study in Malaysia

This study is on sustainability in Malaysia, whereby there is a transition from CSR to Sustainability nationwide. The formation of Business Council for Sustainability and Responsibility Malaysia (BCSRM) supported the practice for sustainability in Malaysia. Along with Securities Commission and Bursa Saham, sustainability was developed and enhanced in Malaysia. However, there is a curiosity and interest on how sustainability is perceived and implemented. There are many guidelines and toolkits developed, but to what extend is this being embraced and followed remain to be an interest. As this takes an interpretive approach, it will be attractive to know whether there is a unanimous understanding, or it differs when it is deemed suitable for the nature of their respective business. Extending that, drivers for sustainability is delved into, specifically institutional due to literature significance. Subsequently, an enquiry is made on how sustainability is organised, as it is instrumental for practice. Therefore, a qualitative study was planned and executed, whereby 30 interviews were conducted. The respondents are practitioners of sustainability in their company, and they were selected using purposive sampling. There was a wide spread of industry so as to give a more diverse range of answers. Each interview lasted between 45 to 60 minutes and was transcribed; and analysed using a combination of thematic and sensemaking approach. A framework for this study was adapted from Jackson 2010 who had previously adapted from 3 different studies on sensemaking

Copyright Protection In The Digital Era: A Malaysian Perspective

This paper seeks to explore the significance of copyright protection in Malaysia’s business environment of the digital era. Copyright law is increasingly being challenged with the intensification of internet use now. Issues of piracy and infringement of rights raise concerns surrounding the enforcement of legal measures for protection of copyrights. Hence the paper aim to understand the role and function of copyright in the digital era, and assessing the Malaysian society’s awareness of cyberspace copyright protection. This is an interpretive research carried out by conducting interviews, on 3 different groups of respondents, which are the dot.com companies, the IP professionals and government officials. The findings indicate there is a difference amongst the three groups in the understanding and awareness of Intellectual Property Rights and copyright protection; and that Malaysian government is not actively and effectively promoting awareness of the copyright issues to the public. Also it is imperative for Malaysian authorities to enhance protection of copyright in cyberspace

Copyright Protection In The Digital Era: A Malaysian Perspective

This paper seeks to explore the significance of copyright protection in Malaysia’s business environment of the digital era. Copyright law is increasingly being challenged with the intensification of internet use now. Issues of piracy and infringement of rights raise concerns surrounding the enforcement of legal measures for protection of copyrights. Hence the paper aim to understand the role and function of copyright in the digital era, and assessing the Malaysian society’s awareness of cyberspace copyright protection. This is an interpretive research carried out by conducting interviews, on 3 different groups of respondents, which are the dot.com companies, the IP professionals and government officials. The findings indicate there is a difference amongst the three groups in the understanding and awareness of Intellectual Property Rights and copyright protection; and that Malaysian government is not actively and effectively promoting awareness of the copyright issues to the public. Also it is imperative for Malaysian authorities to enhance protection of copyright in cyberspace

A multi-stakeholder strategy to identify conservation priorities in Peninsular Malaysia

Malaysia, with its rapidly growing economy, exemplifies the tensions between conservation and development faced by many tropical nations. Here we present the results of a multi-stakeholder engagement exercise conducted to (1) define conservation priorities in Peninsular Malaysia and (2) explore differences in perceptions among and within stakeholder groups (i.e. government, academia, NGOs and the private sector). Our data collection involved two workshops and two online surveys where participants identified seven general conservation themes and ranked the top five priority issues within each theme. The themes were: (1) policy and management, (2) legislation and enforcement, (3) finance and resource allocation, (4) knowledge, research and development, (5) socio-economic issues, (6) public awareness and participation and (7) rights of nature. In spite of their very different backgrounds and agendas, the four stakeholder groups showed general agreement in their priority preferences except for two issues. Respondents from government and private sector differed the most from each other in their priority choices while academia and NGO showed the highest degree of similarity. This ranked list of 35 conservation priorities is expected to influence the work of policy-makers and others in Peninsular Malaysia and can be used as a model to identify conservation priorities elsewhere

Wanita India di ladang dan hak reproduktifnya: Satu kajian kes di Ladang Teluk Merbau / Vanitha Ponnusamy

Latihan ilmiah ini adalah sebuah kajian kes mengenai hak reproduktif di kalangan wanita India di Ladang Teluk Merbau. Penumpuannya adalah untuk mengenal pasti sama ada wanta India di sini mempunyai hak reproduktif serta tanggapan mereka mengenainya. Kajian ini dibahagi kepada beberapa bab untuk memberi gambaran yang lebih jelas dan sistematik. Bab pertama mengandungi secara amnya objektif, skop dan signifikan kajian. Selain itu, terdapat juga maklumat tentang kumpulan yang dikaji, metodologi dan masalah yang dihadapi di dalam kajian ini. Bab kedua merupakan penerangan mengenai latarbelakang Ladang Teluk Merbau yang merangkumi lokasi, saiz demografi dan struktur pekerjaan. Kemudahan-kemudahan yang terdapat di ladang ini juga diterangkan di dalam bab ini. Bab ketiga menyentuh mengenai konsep teori-teori yang digunakan dalam kajian ini. Perhatian yang lebih diberikan kepada konsep peranan. Bab keempat pula memberi maklumat mengenai latarbelakang responden. Diantaranya ialah umur responden, tahap pelajaran, saiz keluarga dan pendapatan seisi rumah. Bab lima membentangkan hasl kajian ini. Khususnya ia menyentuh menegani persoalan hak reproduktif wanita dari tiga aspek iaitu perkahwinan, “chidlbearing” dan perancang keluarga. Perbincangan mengenai kesedaran wanita akan hak reproduktifnya serta faktor-faktor yang mempengaruhinya turut dibincangkan. Bab enam pula menyimpulakn segala perbincangan akan hasil kajian yang telah dibuat. Beberapa cadangan juga telah diberi untuk mengatasinya