中国の台頭と東南アジアにおける高速鉄道の政治 : タイの鉄道開発に関する比較研究

国家建設と経済発展プログラム / State Building and Economic Development Program政策研究大学院大学 / National Graduate Institute for Policy Studies論文審査委員: KANCHOOCHAT Veerayooth（主査）, KHOO Boo Teik, 高木 佑輔, 道下 徳成, 末廣 昭（学習院大学 国際社会科学部 教授

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan (Studi Pada Roemah Macaroni dan Milk ”Roemami” di Surakarta)

Tujuan penelitian ini adalah untuk mengetahui besarnya pengaruh (reliability (kehandalan), Responsive (daya tanggap), Assurance (jaminan), Tangible (bukti fisik), Empathy (perhatian) terhadap kepuasan pelanggan pada Roemah Macaroni dan Milk “Roemami” di Surakarta, dan untuk mengetahui manakah yang paling dominan pengaruhnya antara (reliability (kehandalan), Responsive (daya tanggap), Assurance (jaminan), Tangible (bukti fisik), Empathy (perhatian) terhadap kepuasan konsumen pada Roemah Macaroni dan Milk “Roemami” di Surakarta. Popula si dalam penelitian ini adalah semua pelanggan Roemah Macaroni dan Milk ”Roemami” di Surakarta dan jumlah sampel dalam penelitian adalah 100 responden pelanggan. Berdasarkan hasil uji t diperoleh variabel reliability mempunyai pengaruh yang signifikan terhadap kepuasan pelanggan, variabel responsive mempunyai pengaruh yang signifikan terhadap kepuasan pelanggan, variabel assurance mempunyai pengaruh yang signifikan terhadap kepuasan pelangga n, variabel tangible mempunyai pengaruh yang signifikan terhadap kepuasan pelanggan, variabel empathy mempunyai pengaruh yang signifikan terhadap kepuasan pelanggan. Sedangkan hasil uji F secara bersama-sama variabel reliability, responsive, assurance, empathy, tangible berpengaruh signifikan terhadap kepuasan pelanggan. Hasil analisis koefisien determinasi (R 2) diperoleh Adjusted R square (R2) sebesar 0,797, berarti variasi perubahan variabel kepuasan pelanggan dapat dijelaskan oleh variabel reliability, responsive, assurance, tangible dan empathy sebesar 79,7% . Sedangkan sisanya sebesar 20,3% dijelaskan oleh variabel lain diluar model, dari hasil analisis tersebut diketahui bahwa faktor yang paling dominan dalam mempengaruhi kepuasan pelanggan adalah empathy, hal ini dikarenakan empathy mempunyai nilai thitung sebesar 3,180 dibanding dengan variabel yang lain yaitu reliability sebesar 2,305, responsive sebesar 2,666, assurance sebesar 3,000, tangible sebesar 2,382. Ini membuktikan bahwa hipotesis yang menyatakan ”diduga Reliability (kehandalan) yang paling berpengaruh terhadap kepuasan pelanggan pada Roemah Macaroni dan Milk ’Roemami’ di Surakarta” tidak terbukti kebenarannya, karena ternyata yang paling dominan adalah empathy

On the relationality of centers, peripheries and interactional regimes: Translanguaging in a community interpreting event

In this paper we discuss a multilingual interactional event that involves both interpreting and literacy work, part of a large scale study on translanguaging in superdiverse urban settings.¹ In the first part of the interaction, the center/periphery dynamic is played out in what might be called “contested translanguaging” between Standard Czech and a Slovak influenced dialect of Czech, in the second part in contested translanguaging between Standard Czech and English. The center/periphery dynamic, we argue can be understood in terms of attraction/repulsion. The translanguaging involves a struggle over both meaning and form in which some participants lose out. The second part of the interaction is a dramatic reverse in what is treated as central and dominant in the first part, suggesting a hierarchical ordering of interactional regimes. We will argue for the necessity of taking into account these hierarchically ordered interactional regimes and the linguistic ideologies associated with them in the shaping of translanguaging practices

Graduate Recital: Trin Howell, Viola; Olesia Pupina, Piano; October 28, 2023

Kemp Recital HallOctober 28, 2023Saturday Evening7:30 p.m

Sources of Exchange Rate Fluctuations in Thailand

Exchange rate fluctuations play an important role in economic decision. The rise or falls in exchange rate are one of the most concerned issue in macroeconomics. This study aims to identify the sources of exchange rate fluctuations of the Thai Baht from various types of shocks between 1997:09 and 2002:08 by using VAR (Vector Autoregressive) model. The past empirical studies such as Flood and Rose (1995) argue that the prevailing structural models fail to predict most of the fluctuation in exchange rates. Moreover, after financial and currency crises in 1990s, one attractive issue is that shocks can spread rapidly and viciously with in and/or outside the region of a crisis originating country. Consequently, this study examines the sources of exchange rate fluctuations by dividing them into 2 main groups. The first group is the factors from traditional models of exchange rate determination; the monetary approach. The effects from this group are called "fundamental effects". The second group is the factors from the theory of contagion transmissions. The effects from this group are called "contagion effects", which are difficult to control and measure. The fundamental-based contagion under the World Bank's broad definition of contagion is employed. The VAR model shows that contagion effects have more contribution in explaining the Thai nominal exchange rate fluctuation than fundamental effects. Several policy implications can be made following the finding to compliment the importance of contagion effects

Stream aquifer interactions: analytical solution to estimate stream depletions caused by stream stage fluctuations and pumping wells near streams

This dissertation is composed of three parts of contributions. Systems of a fully penetrating pumping well in a confined aquifer near a fully penetrating stream with and without streambeds are discussed in Chapter II. In Chapter III, stream-aquifer systems with a fully penetrating pumping well in a confined aquifer between two parallel fully penetrating streams with and without streambeds are discussed. Stream depletion rates in Chapter II are solved using Laplace and Fourier transform methods, and stream depletion rates in Chapter III are solved using the potential method. Chapter II presents analytical solutions in the Laplace domain for general stream depletion rates caused by a pumping well and caused by stream stage fluctuations. For seasonal case, the stream stage is a function of time. For an individual flood wave, the stream stage is a function of time and distance along the stream. Semi-analytical solutions of seasonal stream depletion rates in time domain, using a cosine function to simulate stream stage fluctuations, are presented. The stream depletion rate caused by pumping is solved analytically, while the stream depletion rate caused by stream stage fluctuations is solved numerically. Various parameters affecting stream depletion rates, such as flood period and streambed, are analyzed. For a short-term case, the pumping rate is assumed to be constant, and a Gaussian function is used as an example of floodwaves. This part is solved using the same method as used in the seasonal case. Early time and late time approximations of the stream depletion rates are also presented. This approximation leads to an interesting finding that the stream depletion rate caused by seasonal stream stage fluctuations can be neglected if the stream aquifer system has a long time to equilibrate. In Chapter III, analytical stream depletion rates caused by a pumping well between two parallel streams with and without streambeds are presented. In this chapter, stream stage is assumed to be constant. Capture zone delineations were analyzed in the case without streambed. For the case with streambed, streambed conductance, which is an important factor controlling stream depletion, is analyzed. All solutions discussed in this dissertation can be used to predict stream depletion rates and to estimate parameters controlling stream depletion rates, which is crucial for water management. In addition to the stream depletion, the derived semi-analytical solutions in the Laplace-Fourier domain can also be used to predict drawdown in the aquifer near the stream. The derived solutions may also be used inversely to find the streambed and aquifer parameters if the stream stage fluctuation can be well described