Celebrating our past: once upon a time there was a cottage industry. Personal reflections on the development of mathematics support

Back in the early 1990's mathematics support was small-scale and loosely organised. Now, in 2021, it is to be found in the full range of university mission groups including those with the highest entry requirements. Today it is undoubtedly true that support centres are part of the landscape of higher education. They have evolved from offering local, drop-in support to first-year engineers to university-wide centres offering help to students in all disciplines and at all levels including postgraduates and sometimes staff. They contribute to university-wide priorities including recruitment, progression, retention, satisfaction, quality enhancement and employability. They have succeeded in raising issues such as the mathematics support of students with additional needs higher up institutional agendas and have firmly put the activities of those who work in this field on the radar of senior management of universities. This paper charts key milestones and events from the trajectory of mathematics support from 1990 to 2020 which have resulted in the thriving support services and community of practitioners that are evident today. It is based on a keynote presentation given by the author at CETL MSOR 2021

Specialist and more-able mathematics students: understanding their engagement with mathematics support

<p>Along with a growing body of evidence of the challenges experienced by specialist and more-able mathematics students during their undergraduate studies, there now exists evidence that these students are increasingly accessing mathematics support centres as a means of enhancing their mathematical learning experience. Here, we report on a survey of 47 specialist mathematics students, studying within the mathematics department of a large, UK research-intensive university. Our findings show that whilst such students have high levels of engagement with core teaching components, additional, and optional, opportunities for personalized support and dialogue provided by the mathematics department to support their studies are less well used and valued. Friends provide an important source of additional support along with visits to the mathematics support centre. Our data show that users of mathematics support from later years are not necessarily returners, but instead are new to the centre. Whilst many students use the centre only occasionally and as the need arises, there is evidence that others are more regular users and are using the centre as a core part of their mathematical learning experience. The reasons given for their usage are linked to the convenient availability of support, its personalized nature with friendly tutors of a similar-age and subject profile, the ability to use the centre as a group study space to work with friends, and as an opportunity to engage in dialogue about their mathematical learning.</p

Mathematics support—support for all?

Mathematics Support Centres are to be found in various forms in the majority of UK higher education institutions. They have been established in order to ease widespread and serious difficulties that a significant number of students have with mathematics, particularly at the school–university transition. They usually offer mathematics and/or statistics support to students across the full range of disciplines studied. Anecdotal evidence suggests that those students who make good use of such centres are not just those who struggle with mathematics. Many frequent users are quite competent and simply want to do better. The study reported here describes and analyses data from one cohort of engineering students. A novel aspect is the quantification of the proportion of support centre visitors who fall into these, and other, categories. We conclude of the cohort in the study, mathematics support has improved the pass rate by ∼3%. Of the failures, about half (∼4% of the sample total) could well have passed had they attended the mathematics support centre regularly. Furthermore, the majority of those attending were not students who were in danger of failing. This has important implications not only for the design of mathematics support provision, but also for the performance of the high fliers. The methodology offers one way tackling the difficult task of evaluating the effectiveness of mathematics support initiatives

The development of mathematics support: teaching and learning practices, scholarship and communities

International audienceMathematics support for students is an innovation in the teaching and learning of mathematics which now plays a vital role in their learning experience and which is provided by most universities in the United Kingdom, and increasingly in other parts of the world. This paper describes and reviews research into the development of this provision over the last 30 years or so, providing a rationale for its establishment in terms of student under-preparedness for the mathematical demands of university study, widening participation in higher education and the increasing importance of mathematical and statistical skills to a very wide range of disciplines. The most common model used to provide mathematics support is a 'drop-in' centre which offers one-to-one support to students who attend to see a

Learning to be a postgraduate tutor in a mathematics support centre

The study reported here investigates the role, experiences and aspirations of a community of mathematics postgraduates as they learn to tutor in a mathematics support centre in a research-intensive university. This is achieved through in-depth interviews with nine postgraduate tutors all of whom had experience working in the centre. The data is analysed through the lens of communities of practice and presented through the voices of the postgraduates themselves. It sheds light on their personal trajectories as ‘newcomers’ to the peculiarities of tutoring within a mathematics support centre, and the ways in which they learn from, support and cooperate with each other in their common endeavour. As the postgraduates progress through their three or four years working in the centre the data reveals a growing confidence and, for some, a strong willingness to nurture and encourage their younger colleagues. Some of the ‘old timers’ go on to assist in the recruitment of new tutors and demonstrate insights into the ways their experience as tutors in the support centre will inform and influence their own future careers as academics. In particular, our work highlights the ways in which tutoring in the centre contributes to their own mathematical learning and personal development. The work is driven by a need to better understand the practices of postgraduate tutors in the growing field of university mathematics support and a desire to improve these. We consider how what we have learned can be put to use both in mathematics support centres and in university mathematics education more generally. By doing so we contribute to the solution of a widely reported ‘mathematics problem’ in higher education. At the same time this work strengthens what has been described as a ‘fragile’ relationship between mathematicians and educational researchers, bridging the gap between theoretical understanding and practice in a research-intensive university mathematics department

The evolution of mathematics support: a literature review

Mathematics support, the provision of additional learning opportunities to, primarily, non- mathematics specialist undergraduates has grown significantly since the early 1990s, particularly in the UK, Ireland and Australia. Alongside the growth in volume of provision, there has been a marked increase in the amount of research and scholarship relating to mathematics support that has been carried out and disseminated. This paper reviews this literature and in doing so identifies areas in which mathematics support has evolved. This evolution has taken place in response to a range of crucial changes in the external policy and general environment and, in particular, in response to the changing nature of the so-called ‘Mathematics Problem’. Key themes that emerge from the literature review, which are explored in detail, are the characteristics of students who engage with mathematics support and reasons why others do not; the role of the mathematics support tutor, who undertakes the tutoring task and how they are trained; the positioning of mathematics support within higher education structures; and the evaluation of the effectiveness of mathematics support

Progression within mathematics degree programmes

Several independent research projects report that the enjoyment of mathematics by many undergraduate mathematicians decreases as they progress through their degree programme and this decrease is accompanied by increasing disillusionment and disengagement with their course and alienation from mathematics itself. These are students who choose to study mathematics at university and who are relatively well-qualified. Moreover, it is often the case that students who report such feelings are not failing students – indeed many are doing rather well. Of course, many other students find their undergraduate experience of mathematics to be extremely rewarding but the prevalence of studies reporting disaffection suggests that this is an issue worthy of exploration within a book on transitional issues affecting undergraduate mathematicians. This chapter will review the evidence for this phenomenon and unpick the reasons students give for their changes in attitude to mathematics. After establishing the context for the chapter we present a brief review of the literature in this field. The evidence suggests that this state of affairs can be attributed, at least in part, to the mismatch between students’ hopes, expectations and aspirations and the reality of learning mathematics at university level. Sometimes, traditional pedagogies and practices can exacerbate this situation. We will go on to provide several examples of ways in which some lecturers and departments have attempted to modify practices in order to improve the student experience of university mathematics. We summarise the findings of selective activities and projects that provide pointers in the hope that they might inspire or provoke a discussion amongst individual lecturers and more widely within departments about ways in which disillusionment, disengagement and alienation might be ameliorated so that the experience of undergraduate mathematics is truly rewarding for all who choose to study it