Language in Web Communication: A Crash Course - How to raise the linguistic awareness of non-linguist professionals in the workplace

Having taught and carried out research in LSP and business communication for many years, I have come across, again and again, the problems arising from the inferior status of language in the business environment. Being convinced that it does not have to be so, instead of going on trying to convince non-linguistically trained colleagues of the importance of language via the usual arguments, I suggest that we let them experience the problems arising from the non-recognition of the importance of language via a Web communication crash course, inspired by a course taught to BA students at the University of Southern Denmark, Kolding

INTERVIEW: Knowledge and Terminology Management at the Danish National Board of Social Services

Margrethe H. Møller interviews David Rosendahl(translator/coauthor: Birthe Toft)“We need to do more than simply create classifications” The concept secretariat of the Danish National Board of Social Services carries out terminology and classification work in connection with IT projects, among others, in the field of social services. This work is interesting for several reasons. On the one hand, terminology work obviously contributes to enhanced efficiency and transparency from the points of view of all types of users. On the other hand, some social services professionals are skeptical vis-à-vis the terminology projects because they fear unification and standardization of their professionalism and working procedures in connection with the introduction of new IT systems. And finally, a number of ethical issues have to be taken into consideration when deciding on terminology in the social services field. All in all, target group and communicative aspects become central to the effort.David Rosendahl Terminology consultant at the Danish National Board of Social ServicesThe Danish National Board of Social Services(“Socialstyrelsen”) is an independent subdivision of The Ministry of Social Affairs and Integration. The Board aims to promote new development and initiatives in social services while also supporting and counselling local authorities in providing services to citizens, i.e. children, young people, socially marginalised groups, elderly and disabled

INTERVIEW: Knowledge and Terminology Management at Crisplant

Margrethe H. Møller interviews Lisbeth Kjeldgaard Almsten(translator/coauthor: Birthe Toft)“If you think that terminology work is simply a matter of buying terminology management software and getting started, you are in for trouble” At Crisplant, we have been doing terminology management for the past 20 years. Today, term bases are used not just for terminology-oriented term management. Recording other types of master data needed by all kinds of professionals in the enterprise is equally important. Within the past year, Crisplant has been acquired by the German BEUMER group, which means that the terminological resources of the two enterprises are in the process of being integrated. The challenges presented by this process demonstrate the importance of adhering to terminological principles when recording terminology resources, while at the same time reminding us what an essential discipline terminology management really is, in enterprise practice as well as in education. Lisbeth Kjeldgaard AlmstenProject Manager & Linguistic Coordinator at Crisplant.Lisbeth Kjeldgaard Almsten is dedicated to language technology, and she plays the role of coordinator vis-à-vis her colleagues in the BEUMER Group, who use the same language technology tools as the ones she works with

Implementation of the concept of home hospitalisation for heart patients by means of telehomecare technology: integration of clinical tasks

<b>Purpose</b>: To explore how the implementation of the concept ‘Home hospitalisation of heart patients’ by means of telehomecare technology influences the integration of clinical tasks across healthcare sectors.<br><br> <b>Theory</b>: Inter-organisational theory.<br><br> <b>Methods</b>: The case study approach was applied. Triangulations of data collection techniques were used: documentary materials, participant observation, qualitative and focus group interviews.<br><br> <b>Results</b>: The clinical decision-making and task solving became multidisciplinary and integrated with the implementation of telehomecare and, therefore, complex in terms of the prescription and adjustment of patient medicine. Workflows between healthcare professionals across sectors changed from sequential to collective client flows. Pre-existing procedures for patient care, treatment, and responsibility were challenged. In addition, the number of tasks for the district nurses increased. Integration in the clinical task-solving area increases fragmentation in the knowledge technologies in a network perspective. Conclusions: Implementing the concept of ‘Home hospitalisation of heart patients’ by means of telehomecare technology will result in a more integrated clinical task-solving process that involves healthcare professionals from various sectors. Overall, the integration of clinical tasks between hospital and district nursing will result in a direct benefit for the heart patients

Personalized telehealth in the future: A global research agenda

As telehealth plays an even greater role in global health care delivery, it will be increasingly important to develop a strong evidence base of successful, innovative telehealth solutions that can lead to scalable and sustainable telehealth programs. This paper has two aims: (1) to describe the challenges of promoting telehealth implementation to advance adoption and (2) to present a global research agenda for personalized telehealth within chronic disease management. Using evidence from the United States and the European Union, this paper provides a global overview of the current state of telehealth services and benefits, presents fundamental principles that must be addressed to advance the status quo, and provides a framework for current and future research initiatives within telehealth for personalized care, treatment, and prevention. A broad, multinational research agenda can provide a uniform framework for identifying and rapidly replicating best practices, while concurrently fostering global collaboration in the development and rigorous testing of new and emerging telehealth technologies. In this paper, the members of the Transatlantic Telehealth Research Network offer a 12-point research agenda for future telehealth applications within chronic disease management.Scopu