A survey on electronic dialogue, risk assessment, customer access, and customers relationship lifetime

The customer lifetime relationship has challenged the firms to engage with loyal customers. Typically the relationship has no longer electronic compared to the conventional ones. This study aimed to determine the effect of electronic dialogue and risk assessment on customer access and relationship lifetime. The data were collected electronically and analysed using Structural Equation Modeling (SEM) based on component or variance of Partial Least Square (PLS). We found five hypotheses are accepted. The results prove that electronic dialogue affects customer access. Simultaneously, the findings found that electronic dialogue has significant results on lifetime value. At the same time, risk assessment impacts customer access and relationship lifetime value. The findings contribute to the extent of the electronic dialogue framework on consumer-based research. This research implies that the company needs to increase and monitor the relationship lifetime value frequently. The creative strategy needs to be applied to improve electronic dialogue, risk assessment, and customer access

Projected Future Changes in Rainfall in Southeast Asia Based on CORDEX–SEA Multi-Model Simulations

This paper examines the projected changes in rainfall in Southeast Asia (SEA) in the twenty-first century based on the multi-model simulations of the Southeast Asia Regional Climate Downscaling/Coordinated Regional Climate Downscaling Experiment–Southeast Asia (SEACLID/CORDEX–SEA). A total of 11 General Circulation Models (GCMs) have been downscaled using 7 Regional Climate Models (RCMs) to a resolution of 25 km × 25 km over the SEA domain (89.5° E–146.5° E, 14.8° S–27.0° N) for two different representative concentration pathways (RCP) scenarios, RCP4.5 and RCP8.5. The 1976–2005 period is considered as the historical period for evaluating the changes in seasonal precipitation of December–January–February (DJF) and June–July–August (JJA) over future periods of the early (2011–2040), mid (2041–2070) and late twenty-first century (2071–2099). The ensemble mean shows a good reproduction of the SEA climatological mean spatial precipitation pattern with systematic wet biases, which originated largely from simulations using the RegCM4 model. Increases in mean rainfall (10–20%) are projected throughout the twenty-first century over Indochina and eastern Philippines during DJF while a drying tendency prevails over the Maritime Continent. For JJA, projections of both RCPs indicate reductions in mean rainfall (10–30%) over the Maritime Continent, particularly over the Indonesian region by mid and late twenty-first century. However, examination of individual member responses shows prominent inter-model variations, reflecting uncertainty in the projections