What is it like for a middle manager to take safety into account? Practices and challenges

Aviation today is seen as a very safe industry, yet recent accidents have shown that vulnerabilities still exist. The literature has often drawn attention to the role played by top managers/CEO in running their businesses profitably, and at the same time keeping them safe from threats. Research has also investigated the way people at the sharp-end of organisations are ‘mindful’ of the possible threats that can occur in their day-to-day activities, and how they can anticipate (most of) them. But what about the role played by middle managers in ensuring safety in every organisational operation? Even if researchers now agree that middle managers’ actions are a valuable asset for organisations and central to pursuing key organisational outcomes, very little is known about how middle managers take safety into account in their daily operations, and the challenges they face. This paper reports on the safety-related practices and challenges of middle managers of the civil aviation industry. Within the Future Sky Safety project, over a two-year research activity, 48 middle managers from a range of aviation organisations agreed to talk about the strategies and actions they put in place on a routine basis, to embed safety in the daily operations. Methodologically, semi-structured interviews were conducted and the qualitative content analysis (QCA) method was used to make sense of the raw material, through a data-driven coding frame. The findings of this research suggest that the practices middle managers identify as central in relation to their role in the management of safety can be grouped into three high-level categories: (1) making decisions, (2) influencing key stakeholders to get the job done, and (3) managing information. This research adds knowledge in relation to the middle managers’ role in the management of safety, in particular shedding light on the competency that middle managers from the civil aviation industry rely on to get the job done when it comes to contributing to safety

Older People’s Needs and Opportunities for Assistive Technologies

Older adults experience a disconnect between their needs and adoption of technologies that have potential to assist and to support more independent living. This paper reviewed research that links people’s needs with opportunities for assistive technologies. It searched 13 databases identifying 923 papers with 34 papers finally included for detailed analysis. The research papers identified needs in the fields of health, leisure, living, safety, communication, family relationship and social involvement. Amongst these, support for activities of daily living category was of most interest. In specific sub-categories, the next most reported need was assistive technology to support walking and mobility followed by smart cooking/kitchen technology and assistive technology for social contacts with family member/other people. The research aimed to inform a program of research into improving the adoption of technologies where they can ameliorate identified needs of older people

Individual and environmental dimensions influencing the middle managers’ contribution to safety: the emergence of a ‘safety-related universe’

Even if enhancing safety remains a key challenge in civil aviation, safety research has mainly focussed on front line operators, senior managers and safety managers. This paper aims to shed light on the middle managers, more specifically on the overall context that influences their contribution to safety in their daily operations, and the challenges they face. Over a two-year period, extensive field research was undertaken involving six sector organisations, and overall forty-three middle managers. Interviews were conducted to capture the participants’ views and experiences in embedding safety-related aspects in their daily activities and actions. A data-driven approach was used to support the emergence of recurring codes/themes that could describe the conditions the middle managers face in their organisations, and explain how the specific factors interplay and impact on their action. NVivo, with its tools, supported the entire research process (data storage, codification, both qualitatively and quantitatively descriptive analysis at code level, and explanatory analysis at codes-relationship level). Our results suggest a number of conditions/dimensions (internal and external to the organisation) that interplay to either support or hinder the middle managers’ contribution to safety. This contribution is translated in practices (i.e. strategies and actions that the middle managers apply to support safety-related outcomes) modulated by a certain ‘mindset’ that each middle manager possesses as a result of past experiences, background education and view on the role of a manager. These aspects are interrelated not only with the middle managers’ safety-related practices directly, but also with one another. To understand management contribution to safety, and what may promote or hinder it, one should adopt a systemic view combining individual, organisational, external aspects and their interrelations

‘Smart–not only intelligent!’ Co-creating priorities and design direction for ‘smart’ footwear to support independent ageing.

With an ageing population there is a growing need for technology that enables older adults to live independently for longer. The EU Horizon2020 funded MATUROLIFE project is focused on developing solutions that embed smart textiles to support well-being and independence in older adults. The study described here aimed to explore and initiate development of ‘smart’ footwear embedding assistive technology. A qualitative research strategy was employed including interviews with 37 older adults and co-creation activities with 56 older adults. Participants were recruited from eight European countries (Belgium, France, Germany, Italy, Poland, Spain, Turkey, and United Kingdom). The results detail the specific needs that older adults have in relation to footwear based on the daily activities they take part in. Participants shared their footwear fashion preferences, as well as their priorities for assistive functionality. A set-of co-created priorities and concept ideas are presented that consider how footwear might enable independent ageing

MATUROLIFE. Combining Design Innovation and Material Science to Support Independent Ageing

With an ageing population there is an increasing need for effective assistive technology to enable older adults to live independently for longer. The Horizon2020 funded MATUROLIFE project will apply advanced material innovations in the design of novel assistive technology. An innovative selective metallization process is being used to encapsulate fibres in textiles to provide conductivity and electronic connectivity. This will enable better integration of electronics and sensors into fabrics and textiles. This poster provides an overview of the design research undertaken in 9 European countries to guide the development of prototype furniture, clothing and footwear based AT solutions that will embed these material innovations to provide informative health information to the user whilst being attractive and desirable