PENGARUH MOTIVASI KERJA DAN GAYA KEPEMIMPINAN SERTA KONTRIBUSINYA TERHADAP KINERJA PEGAWAI REKAM MEDIS DI RSUD KABUPATEN KARAWANG (PENELITIAN PADA PEGAWAI INSTALASI REKAM MEDIS RSUD KAB.KARAWANG)

The Effect of Work Motivation and Leadership Style and Their Contribution to the Performance of Medical Record Employees at the Karawang Regency Hospital. (Research on Medical Record Installation Staff at RSUD Kab. Karawang). This study aims to examine and analyze the relationship between work motivation and leadership style on the performance of employees of the Karawang Hospital Medical Record Installation. The data was collected through the distribution of questionnaires and carried out on 42 employees of the Medical Record Installation at the Karawang Hospital. Analysis of the data in this study using SPSS version 15. The sampling technique used is the census method and the data testing technique used in this study includes validity tests with statistical analysis, reliability tests with Cronbach's Alpha. F test and t test to test and prove the research hypothesis. The results of the analysis show that work motivation and leadership style have a significant influence on employee performance.   Keywords: Work Motivation, Leadership Style, Employee Performance

How to Promote Franchisee Endurance in the Franchise System Based on Entrepreneurial Orientation

Entrepreneurial orientation is important to maintain the franchisee’s outlet endurance. This research aims to find out franchisee entrepreneurial orientation that appropriate to outlet endurance in the given franchise system. Through a qualitative casa study approach, data were gathered by conducting 12 depth interviews to franchisees from 12 differences brand in Banda Aceh municipality, Indonesia to get a cleaner and deeper picture of franchisee entrepreneurial orientation and their outlets endurance. Based on entrepreneurial profiles of prospective franchisees by Boulay and Stan (2013), the result indicates that, franchisees in the system developer class, will have a high endurance by giving independent autonomy, allowing them to innovate and operating system with multi outlets. Franchisees in the in-store craftsperson class will have a high endurance by detail and clear standard operating procedure and develop collaborative communication. And franchisees in the opportunistic class will have high endurance by strengthening brand. Overall franchisees having cooperative entrepreneurial orientation Keywords: Entrepreneurial Orientation, Franchisee, Cooperative Entrepreneurial, Franchisee Enduranc

INFLUENCE OF ONLINE CONSULTATION SERVICE QUALITY ON PATIENT'S TRUST SPORT MEDICINE SPECIALIST DOCTOR AT MELINDA 2 HOSPITAL BANDUNG

This study aims to determine and analyze the effect of the quality of online consultation services on the patient's trust in sports medicine specialists at Melinda 2 Hospital Bandung. The results of the study can be used as a recommendation for hospital management in improving the quality of online consulting services. The research method used is descriptive analysis and verification. The data collection used is a questionnaire accompanied by observation techniques and literature, Sampling using saturated sampling. Data collection in the field was carried out in 2022. The data analysis technique used path analysis. The results showed that there was an influence on the quality of online consulting services consisting of physical evidence, reliability, responsiveness, assurance and empathy on patient trust in sports medicine specialists at Melinda 2 Hospital Bandung

Influencing Factors on the Actual Usage of Mobile Phone Banking in the Shari'ah Banks: A Survey in Palembang City, Indonesia

This research was developed from a study conducted by Talukder, Quazi and Sathye in 2014 whom were tried to discover mobile phone banking usage behavior of banks customers in Canberra, Australia. A research model was set to find the relationship between independent and dependent variables. Independent variables consisted of five variables, namely, Perceived Usefulness (PU), Perceived Ease of Use (PEU), Trust (T), Social Influence (SI) and System Quality (SQ), whilst the dependent variable is Actual Usage (AU) of Mobile banking in the Shari’ah banks. Thus, making this research a multiple regression analysis. A survey was conducted by distributing questionnaires to gather primary data from 126 respondents of Shari’ah banks customers in Palembang City, South Sumatra Province, Indonesia. The findings show evidence that there are positive and significant relationship between all independent variables and the dependent variable. As such variable with the highest impact is PEU (30,3%) whilst the lowest is SI (18%) meaning that perceived ease of use amongst customers of Shari’ah banks in Palembang City gave the highest impact on their actual usage of mobile banking, compared to social influence, which is lower. Therefore, it is recommended that Shari’ah banks in this city should consider to put more attention in to providing their customers with a mobile banking application which is easy to use as well as keeping it up to date with the needs of the customers. As an implication to the providers, financial institutions can capitalize on the finding of this research to enhance the ease of use of their application on mobile banking

The Importance of Halal Product Label to Building Customer Trust

The survey, conducted by the Research Institute for Food, Drugs and Cosmetics –The Council of Indonesian Ulama (MUI) shows that there are still some consumers who pay less attention to the existence of the halal label on cosmetics products, whereas it indicates the halal status of a product. The better understanding of the religion makes Muslim consumers selective in choosing the product to be consumed. This study is aimed at determining the effect of the halal product label of Mustika Ratu cosmetic products on consumer trust in Bandung City. The research sample consists of 115 female Muslims in Bandung who actively use MustikaRatu cosmetic products. The sampling technique in this study is purposive sampling. The data collection was conducted using questionnaires. The data analysis in this research is descriptive and verification analysis using Partial Least Square (PLS) approach with Smart-PLS 3.0. The results of this study illustrate that the halal product label has a positive and significant effect on consumer trust. It is proven from the finding of this research that the existence of halal product label in green and round shape with the writings of halal in Arabic and the Council of Indonesian Ulama, attached to the packaging, affects customer trust

Boosting customer trust: Pricing, experience and value in enchanting West Java tourism

This study investigates the influence of experiential marketing and price on customer trust, with customer value as a moderating factor. Employing a sample of 200 respondents using proportionate stratified random sampling, data is collected through a survey with a structured questionnaire. Analysis via Structured Equation Modeling (SEM) using LISREL software highlights significant effects. Price exhibits a notable impact on customer trust, emphasizing its role in shaping perceptions. Furthermore, the joint influence of experiential marketing and price underscores a holistic approach. The study contributes to understanding the nuanced interplay among these variables, aiding businesses in refining trust-building strategies. By recognizing customer value's moderating role, this research provides valuable insights for effective customer relationship management

Kewirausahaan : pendekatan karakteristik wirausahawan sukses/ Suryana

xix, 245 hal.; 23 cm

Kewirausahaan : pendekatan karakteristik wirausahaan sukses, ed.2

Daftar isi :Bab 1 PendahuluanBab 2 Konsep Dasar dan Perkembangan KewirausahaanBab 3 Karateristik WirausahaBab 4 Penilaian Potensi Diri WirausahaBab 5 Motivasi BerprestasiBab 6 Orientasi Ke Masa DepanBab 7 Kepemimpinan WirausahaBab 8 Jaringan UsahaBab 9 Responsif dan Kreatif Menghadapi Perubahanxxi, 290 hlm. ; 23 c