THE INFLUENCE OF INDIVIDUAL KNOWLEDGE AND WORK TEAM DEVELOPMENT TO THE MANUFACTURING COMPANY PERFORMANCE OF IN EAST JAVA

Individual knowledge is the fundamental human capital to contribute to the greatness of the company.The personal capability and competence should be dispersed to other individuals within the organization toform a work team that is reliable and motivated so that each individual can easily do the workcommunication. As a result, it gives an impact on the flexibility of working people and eventually canimprove the company performance. The data are collected by questionnaires that are distributed to 90industrial practitioners, with the 86 completed data that can be further processed. The result of this studystates that the individual knowledge influences strongly on the development of the competent work team, andenhances the collaboration and communication process. The development of the work teams in the companyaffects the collaboration, communication, and effectiveness of the work teams. Finally, the cooperation andcommunication in the work place and the effectiveness of the work teams together improve the companyperformance

THE INFLUENCE OF INDIVIDUAL KNOWLEDGE AND WORK TEAM DEVELOPMENT TO THE MANUFACTURING COMPANY PERFORMANCE OF IN EAST JAVA

Individual knowledge is the fundamental human capital to contribute to the greatness of the company.The personal capability and competence should be dispersed to other individuals within the organization toform a work team that is reliable and motivated so that each individual can easily do the workcommunication. As a result, it gives an impact on the flexibility of working people and eventually canimprove the company performance. The data are collected by questionnaires that are distributed to 90industrial practitioners, with the 86 completed data that can be further processed. The result of this studystates that the individual knowledge influences strongly on the development of the competent work team, andenhances the collaboration and communication process. The development of the work teams in the companyaffects the collaboration, communication, and effectiveness of the work teams. Finally, the cooperation andcommunication in the work place and the effectiveness of the work teams together improve the companyperformance

KNOWLEDGE SHARING DAN JOB PERFORMANCE : PERAN MEDIASI INNOVATIVE WORK BEHAVIOR

Penelitian ini hendak membuktikan bahwa knowledge sharing memengaruhi job performance dan innovative work behavior berperan sebagai mediator dalam hubungan tersebut. Penelitian eksplanatori ini menjelaskan pengaruh antar variabel melalui pengujian hipotesis. Sampel yang digunakan sebanyak 188 karyawan PT. Telekomunikasi Indonesia, Tbk, yang ditentukan dengan Teknik convenience sampling. Data dikumpulkan dengan menyebarkan kuesioner. Analisis data dilakukan dengan Structural Equation Modeling (SEM) dengan program Analysis of Moment Structure (AMOS). Hasil analisis menemukan bahwa ada pengaruh signifikan knowledge sharing pada innovative work behavior. Knowledge sharing berpengaruh signifikan pada job performance. Innovative work behavior berpengaruh signifikan pada job performance. Selanjutnya, ditemukan innovative work behavior secara signifikan berperan sebagai mediator hubungan antara knowledge sharing dan job performance

Service Convenience and Service Quality to Customer Satisfaction among the Shipping Expeditions

Indonesia is a country consisting of thousands of islands surrounded with straits and seas. Along with the increasing online businesses, the number of shipping expeditions is growing as well. In order to win the competition, many shipping expeditions offer various conveniences and services. This research is testing the impact of service conveniences and service quality to customer satisfaction in shipping expedition businesses in Surabaya. The data are collected by questionnaires because this is a quantitative research. The questionnaires are distributed to 100 respondents who are selected from the consumers using a non-probability sampling technique. Then, the data are processed using a SmartPLS program to obtain the results that service convenience does not bring any effect on customer satisfaction, but service convenience has a positive significant effect on service quality and service quality also has a positive significant effect on customer satisfaction

THE INFLUENCE OF INDIVIDUAL KNOWLEDGE AND WORK TEAM DEVELOPMENT TO THE MANUFACTURING COMPANY PERFORMANCE IN EAST JAVA

Individual knowledge is the fundamental human capital to contribute to the greatness of the company. The personal capability and competence should be dispersed to other individuals within the organization to form a work team that is reliable and motivated so that each individual can easily do the work communication. As a result, it gives an impact on the flexibility of working people and eventually can improve the company performance. The data are collected by questionnaires that are distributed to 90 industrial practitioners, with the 86 completed data that can be further processed. The result of this study states that the individual knowledge influences strongly on the development of the competent work team, and enhances the collaboration and communication process. The development of the work teams in the company affects the collaboration, communication, and effectiveness of the work teams. Finally, the cooperation and communication in the work place and the effectiveness of the work teams together improve the company performance

Owner’s Commitment to the Planning and Controlling Processes to Improve Performance in Small and Medium Manufacturing Companies

Owners of small companies usually have the role as the top management that has to commit to the provision of time, cost, and resources. For the top management, the most important aspect to run the business is to develop and to create a value for the company so that the value can increase the performance. Based on the previous researches, good commitment and leadership style from the top management have effects on planning and controlling processes in improving organization performance. Meanwhile, the survey results from interviewing and collecting questionnaires from 110 practitioners of small manufacturing companies and examining the hypothesis create a fit model which has been thoroughly tested using Partial Least Square (PLS). After the PLS test, the results show that: first, there is a positive effect but not significant commitment from the company owners to the effectiveness of the company planning processes second, there is a positive effect and significant commitment from the company owners to the effectiveness of the controlling processes third, planning process conducted by departments inside the company has positive effect and significance to the controlling processes in small companies fourth, the planning process conducted by companies has positive effect and significance to increase company performance fifth, the controlling process conducted by companies has positive effect and significance to increase company performance. Further exploration, owners of small companies in East Java have the tendency not to focus on planning process but to stress more on controlling process

Service Quality, Store Image, Price Consciousness, and Repurchase Intention on Mobile Home Service

In facing fierce business competition, car maintenance workshops deal with it by creating new services often called mobile home services because there are many customers who are constrained by their time to do car services. To win the business competition, many services are made to comply with the needs and desires of their customers by paying attention to service quality and store image to provoke repurchase intention because nowadays, many customers are also more aware of prices. The purpose of this study is to analyze the effect of service quality, store image, and price consciousness on repurchase intention for mobile home services. This type of research uses a quantitative approach through survey methods. The population in this study is the customers who use car repair shops in the past year with a sample size of 55 respondents. Data analysis techniques in this study use Structural Equation Modeling (SEM) assisted with Smart PLS (Partial Least Square) software. The results show that service quality has a positive effect on price consciousness, store image has a positive effect on price consciousness, and price consciousness has a positive effect on repurchase Intention on mobile home services

THE SUCCESSION PROCESS AND TIMING IN TRANSFERRING BUSINESS OWNERSHIP AMONG CHINESE IN SURABAYA IN THE GLOBALIZATION ERA

This research is investigating the succession process among the Chinese community in Surabaya, especially how it is happening and when it is time to hand over the business. The Chinese are well-known for their hard work and business minds. Therefore, many scholars are interested to study their entrepreneurial spirits and their managerial skills. Yet, the scholars are very seldom concentrating on the cultural background of the Chinese business minds, especially the overseas Chinese. In Surabaya, the Chinese are the backbones of the business activities, with business ownership transferred over generations. Using the descriptive qualitative approach, this research focuses on digging information using in-depth interviews from qualified respondents. The thinking of Taoism is used to study the cultural background of the Chinese businessmen. The findings of this research fall into two succession processes: (1) some successors start to get involved in the business as early as their childhood, and (2) some successors are sent to obtain a formal, as high as possible, education degree before they are involved in their family business. The time when the parents hand over the business is varied among respondents

SHOPPING ORIENTATION, STATUS CONSUMPTION AND IMPULSE BUYING OF GENERATION X AND Y IN PURCHASING FAST FASHION PRODUCTS

Generation cohorts have different tendencies in purchase behaviors, especially the Generation X and the Generation Y. Although the age gap between these two generation cohorts is not wide, the Generation X has distinctive purchase behaviors that are different from the Generation Y. In the fashion business, the Generation X consumers do not consider the brands in purchasing their clothes, but they calculate the benefits in buying a clothing product. However, the Generation Y consumers consider it as a part of their social status, therefore, they position themselves in the middle class or the upper class by what they wear. The aim of this research is to investigate the different purchase behaviors of the Generation X and Y in buying fast fashion products in Surabaya. The purchase behaviors are reflected through such variables as shopping orientation, status consumption, and impulse buying. As this is a quantitative research, the data are collected using questionnaires that are distributed to 100 respondents. The respondents are chosen using the purposive sampling technique. Then, the data are tested for the validity, reliability, normality, and homogeneity. To test the hypothesis, the independent samples t-test is used. The results show that the differences between the Generation X and the Generation Y are significant in their shopping orientation and impulse buying. However, there are no significant differences in the status consumptions

The mobile banking use behavior among middle-aged consumers: An application of UTAUT2

The pandemic has forced people to use cashless payments more often to reduce physical contact with other people. However, middle age has several considerations for using this technology. This study examined the effect of performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, habit, and perceived risk on middle ages behavioral intention and mobile banking use behavior. This quantitative study surveyed 187 middle age (aged 44-60 years old) spread throughout Indonesia. The data analysis technique in this study used the Partial Least Square (PLS) method. The results showed that effort expectancy, social influence, price value, and habit significantly influence behavioral intention. Furthermore, behavioral intention also affects the use behavior variable. The number of samples in this study is relatively small compared to the number of mobile banking users in Indonesia. Thus, future researchers will be able to increase the number of research samples