The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior

Group emotional contagion, the transfer of moods among people in a group, and its influence on work group dynamics was examined in a laboratory study of managerial decision making using multiple, convergent measures of mood, individual attitudes, behavior, and group-level dynamics. Using a 2 times 2 experimental design, with a trained confederate enacting mood conditions, the predicted effect of emotional contagion was found among group members, using both outside coders\u27 ratings of participants\u27 mood and participants\u27 self-reported mood. No hypothesized differences in contagion effects due to the degree of pleasantness of the mood expressed and the energy level with which it was conveyed were found. There was a significant influence of emotional contagion on individual-level attitudes and group processes. As predicted, the positive emotional contagion group members experienced improved cooperation, decreased conflict, and increased perceived task performance. Theoretical implications and practical ramifications of emotional contagion in groups and organizations are discussed

The Social Perception of Emotional Abilities: Expanding What We Know About Observer Ratings of Emotional Intelligence

We examine the social perception of emotional intelligence (EI) through the use of observer ratings. Individuals frequently judge others’ emotional abilities in real-world settings, yet we know little about the properties of such ratings. This article examines the social perception of EI and expands the evidence to evaluate its reliability and cross-judge agreement, as well as its convergent, divergent, and predictive validity. Three studies use real-world colleagues as observers and data from 2,521 participants. Results indicate significant consensus across observers about targets’ EI, moderate but significant self–observer agreement, and modest but relatively consistent discriminant validity across the components of EI. Observer ratings significantly predicted interdependent task performance, even after controlling for numerous factors. Notably, predictive validity was greater for observer-rated than for self-rated or ability-tested EI. We discuss the minimal associations of observer ratings with ability-tested EI, study limitations, future directions, and practical implications

Career guidance and the changing world of work: Contesting responsibilising notions of the future.

Career guidance is an educational activity which helps individuals to manage their participation in learning and work and plan for their futures. Unsurprisingly career guidance practitioners are interested in how the world of work is changing and concerned about threats of technological unemployment. This chapter argues that the career guidance field is strongly influenced by a “changing world of work” narrative which is drawn from a wide body of grey literature produced by think tanks, supra-national bodies and other policy influencers. This body of literature is political in nature and describes the future of work narrowly and within the frame of neoliberalism. The ‘changing world of work’ narrative is explored through a thematic analysis of grey literature and promotional materials for career guidance conferences. The chapter concludes by arguing that career guidance needs to adopt a more critical stance on the ‘changing world of work’ and to offer more emancipatory alternatives.N/

The Ripple Effect: Emotional Contagion In Groups

Emotional contagion, the transfer of emotion between individuals, and its influence on work group dynamics was examined in two managerial simulations using multiple, convergent measures of emotions and group dynamics. The studies tested hypotheses on differential contagion effects due to the degree of pleasantness of the emotion, and the energy with which this pleasantness was conveyed. After determining that emotional contagion existed in groups, I then examined the influence of emotional contagion on individual-level attitudes and group processes. As predicted, experiencing positive emotional contagion led to improved cooperation, decreased conflict, and increased perceptions of task performance - all as rated by self, other group members, and outside video-coders. The opposite was the case when experiencing negative emotional contagion. Theoretical implications and practical ramifications of emotional contagion in groups and organizations are discussed.

A new look at employee happiness: how employees’ perceptions of a job as offering experiences versus objects to customers influence job-related happiness

info:eu-repo/semantics/acceptedVersio

Group affect: Its influence on individual and group outcomes

We review and synthesize the research literature examining group affect and its consequences, focusing on groups who interact together to accomplish a task. We use a definition of group affect that incorporates the mutual influence of a group’s affective context and affective composition (the amalgamation of group members’ state and trait affect). Our focus is on the influence of group affect on individual members’ behaviors and attitudes and on group-level outcomes. We call for more research in this area, including the study of more specific discrete group emotions and a broadening of the types of groups studied in this research area

Why Does Affect Matter in Organizations?

Interest in and research about affect in organizations have expanded dramatically in recent years. This article reviews what we know about affect in organizations, focusing on how employees\u27 moods, emotions, and dispositional affect influence critical organizational outcomes such as job performance, decision making, creativity, turnover, prosocial behavior, teamwork, negotiation, and leadership. This review highlights pervasive and consistent effects, showing the importance of affect in shaping a wide variety of organizational behaviors, the knowledge of which is critical for researchers, managers, and employees