Using ethnographic research techniques to find out the story behind international student library usage in the Library Impact Data Project

Purpose – Phase two of the JISC funded Library Impact Data Project (LIDP) identified low library usage amongst Chinese students in comparison to their UK peers. Further research was needed to help the authors delve deeper and find out the story behind the data. The paper aims to discuss these issues. Design/methodology/approach – A questionnaire was distributed to all international students in the Business School to learn about their information retrieval behaviours. The response was high but the survey was deliberately designed to only produce quantitative data, and the paper highlights the limitations of this data. More research using qualitative ethnography research techniques was needed to gather qualitative data to create a broader picture of student practice. Methods utilised included the retrospective process interview and cognitive mapping (both used by Andrew Asher in the ERIAL project). Questions from the survey were sometimes used as prompts in the qualitative process. Findings – The data are still to be coded and analysed but one of the main findings is that students are unaware of the research help that they can get from their academic library. Ethnographic research methods gave more inroads into finding the story behind the LIDP than quantitative research methods. Originality/value – Ethnographic research in libraries is still in its early days in the UK. It could help those library professionals who are hoping to practice similar research methods

Using library impact data to inform student marketing campaigns

This article uses an evidenced based approach using the finding of the Library Impact Data Project to help market library resources to students at the University of Huddersfield. Initiatives discussed include the roving librarian, desk-top visits and Lemontree (library game). Reading list software is also used to drive usage and the marketing of these services is also discussed. Finally, the paper looks at the use of a marketing placement student in the library

UX Labs: Help! I need somebody!: Using personal construct psychology to explore the types of help students would like to receive in a library context

For UXLabs, I presented some research conducted by our brilliant UX Intern, Jamie Sutcliffe, a Psychology PhD student who spent 12 weeks working with the Subject Team at the University of Huddersfield at the start of 2018. During her short time with us, we were able to accomplish so much and further embed UX practices into our library service. For the last few weeks of her internship, Jamie started researching what kinds of library and IT help undergraduate students wanted when they visited the library

Student reading lists: evaluating the student experience at the University of Huddersfield

Purpose: To evaluate the bespoke Resource List Management System (MyReading) at the University of Huddersfield. Design/methodology/approach: An online survey was designed to assess student use of MyReading and their views on potential improvements. The survey used closed questions designed to obtain quantitative data. Thematic analysis was used to analyse qualitative data obtained from open questions to obtain. Findings: The paper supports findings of another recent study which found that reading lists are perceived as more important by students than by lecturers. A variety of positive and negative themes emerged which pointed to this conclusion. Positive themes were: the perceived helpfulness of reading lists; students' view of MyReading as a starting point for independent further reading; ease of use of MyReading and the time saving afforded to students; the value students place on their reading lists as being "quality assured" by lecturers. Negative themes were: inconsistency in the length and structure of lists; concerns that some lists are not regularly updated; lack of awareness of functionality revealing training needs for students and lecturers; suggestions for future enhancements to MyReading. Another finding from the quantitative data is a clear link between low use of reading lists by students in certain Schools and low use of other library resources. Practical implication: The research provides guidance to universities regarding future development of Resource List Management Systems and promotional and training needs. Originality/value: The study adds rich information to the existing body of qualitative research on students' perceptions of their reading lists

Cost-Effectiveness Analysis of the Use of Point-of-Care C-Reactive Protein Testing to Reduce Antibiotic Prescribing in Primary Care

More appropriate and measured use of antibiotics may be achieved using point-of-care (POC) C-reactive protein (CRP) testing, but there is limited evidence of cost-effectiveness in routine practice. A decision analytic model was developed to estimate the cost-effectiveness of testing, compared with standard care, in adults presenting in primary care with symptoms of acute respiratory tract infection (ARTI). Analyses considered (1) pragmatic use of testing, reflective of routine clinical practice, and (2) testing according to clinical guidelines. Threshold and scenario analysis were performed to identify cost-effective scenarios. In patients with symptoms of ARTI and based on routine practice, the incremental cost-effectiveness ratios of CRP testing were £19,705 per quality-adjusted-life-year (QALY) gained and £16.07 per antibiotic prescription avoided. Following clinical guideline, CRP testing in patients with lower respiratory tract infections (LRTIs) cost £4390 per QALY gained and £9.31 per antibiotic prescription avoided. At a threshold of £20,000 per QALY, the probabilities of POC CRP testing being cost-effective were 0.49 (ARTI) and 0.84 (LRTI). POC CRP testing as implemented in routine practice is appreciably less cost-effective than when adhering to clinical guidelines. The implications for antibiotic resistance and Clostridium difficile infection warrant further investigation

Increasing the Impact: Building on the Library Impact Data Project

The third phase of LIDP (LIDP3), is an internal project at Huddersfield that commenced in 2014. LIDP3 will focus on making use of the data and insights generated from phases 1 and 2 to increase library usage among the groups identified as having the lowest use. It is clear from the results from phases 1 and 2 that a ‘one-size-fits-all’, generic approach to information literacy is inadequate. Therefore, the Academic Services Team’s in-depth knowledge of each subject and student cohort has been used to identify the most appropriate interventions for each group - this is a logical progression from the data-driven approach of the first two phases. If targeted successfully it is anticipated that LIDP3 could lead to a rise in use of library resources, which in turn could be a contributing factor to better student attainment and retention

A randomised controlled trial of a digital intervention (Renewed) to support symptom management, wellbeing and quality of life in cancer survivors

Background: Many cancer survivors following primary treatment have prolonged poor quality of life.Aim: To determine the effectiveness of a bespoke digital intervention to support cancer survivors.Design: Pragmatic parallel open randomised trial.Setting: UK general practices.Methods: People having finished primary treatment (&lt;= 10 years previously) for colo-rectal, breast or prostate cancers, with European-Organization-for-Research-and-Treatment-of-Cancer QLQ-C30 score &lt;85, were randomised by online software to: 1) detailed ‘generic’ digital NHS support (‘LiveWell’;n=906), 2) a bespoke complex digital intervention (‘Renewed’;n=903) addressing symptom management, physical activity, diet, weight loss, distress, or 3) ‘Renewed-with-support’ (n=903): ‘Renewed’ with additional brief email and telephone support. Results: Mixed linear regression provided estimates of the differences between each intervention group and generic advice: at 6 months (primary time point: n’s respectively 806;749;705) all groups improved, with no significant between-group differences for EORTC QLQ-C30, but global health improved more in both intervention groups. By 12 months there were: small improvements in EORTC QLQ-C30 for Renewed-with-support (versus generic advice: 1.42, 95% CIs 0.33-2.51); both groups improved global health (12 months: renewed: 3.06, 1.39-4.74; renewed-with-support: 2.78, 1.08-4.48), dyspnoea, constipation, and enablement, and lower NHS costs (generic advice £265: in comparison respectively £141 (153-128) and £77 (90-65) lower); and for Renewed-with-support improvement in several other symptom subscales. No harms were identified.Conclusion: Cancer survivors quality of life improved with detailed generic online support. Robustly developed bespoke digital support provides limited additional short term benefit, but additional longer term improvement in global healthenablement and symptom management, with substantially lower NHS costs.<br/