Facebook Chatter during Food Industry Product Harm Crisis

Product harm crisis can affect the reputation of the brand involved, particularly in the online social networks' era. To contribute to current literature on product harm in general and product harm in the food industry in particular, this study examined 6,894 Facebook discussions during the unfolding Unilever/Telma Salmonella-contaminated cereals 2016 crisis in Israel. The main goal of the study was to understand the extent to which discussions focused on the contaminated product versus the brands involved (measured by mentions of the cereal and the brands). During the three-month analysis, 2,894 conversations mentioned the contaminated product, followed by discussions of the role of "Unilever" (2,052) and "Telma" (1,897) in the crisis. While there were practically no conversations about the product or brands prior to the discussed communication crisis, a spike in the number of conversations occurred when the crisis started. The study attempts to help fill the gap in the literature on studies of social media during unfolding product harm crises. The analysis showcases the immediacy and severity of the damage for brands' image in the food industry in social media conversations during product harm crises.

An Al-Jazeera effect in the USA?: a review of the evidence

Some scholars argue that following 9/11, Al-Jazeera has promoted an Arab perspective of events in the US by exporting its news materials to the US news market. The study examines the validity of this argument through a review of the literature on the issue during three successive periods of US-Al-Jazeera interactions: (a) Al-Jazeera Arabic’s representation in US mainstream media following 9/11, specifically during the wars in Afghanistan and Iraq; (b) Al-Jazeera English television channel’s attempts to enter the US market since 2006; and (c) the reception of Al-Jazeera America in the US, where the paper also adds an original analysis of Al-Jazeera America’s Twitter followers’ profiles. Together, these analyses provide strong counterevidence to the argument that Al-Jazeera was able to promote an Arab perspective of events in the US

Engagement and Likeability of Negative Messages on Facebook during Israel's 2013 Elections

To contribute to the mapping of negative campaigns effects, this study examines the engagement (shares and comments) and likeability (likes) effects of negative campaigning strategies on Facebook during Israel's 2013 elections. The analysis shows that attacks, contrasts, and responses to negative messages are highly shared and commented on, illustrating the engaging nature of negative campaigning in Israel. In terms of likeability, results were mixed, as responses to negative messages were more liked than other messages, but attacks and contrasts were not. The 20 most-liked posts were analyzed and responses of the leader of the religious party Habayit HaYehudi to alleged attacks against modern orthodoxy attracted likes in dramatic numbers, riling followers who objected to the growing tensions between religious and secular Jews in Israel. The study provides the first mapping of the effects of an online negative campaign in Israel and illuminates the relevance of its political and religious context, particularly Israel’s polarized multi-party system and religious, democratic nature. 

Online news recommendations credibility: The tie is mightier than the source

In this paper, we wish to examine the perceived credibility of news items shared through Social Networking Sites (SNS) –specifically, as a function of tie strength and perceived credibility of the media source from which the content originated. We utilized a between-subjects design. The Facebook account of each participant (N=217) was analyzed. Based on this analysis, our participants were shown a fictitious Facebook post that was presumably shared by one of their Facebook friends with whom they had either a strong social tie (experiment group), or a weak social tie (control group). All recipients were then asked about their perceptions regarding the news source (from which the item presumably originated), and their perception regarding thecredibility of the presented item. Our findings indicate that the strength of the social tie between the sharer of the item and its recipient mediates the effect of the credibility perception regarding the news source, and the perceived item credibility, as well as the likelihood of searching for additional information regarding the topic presented in the shared item

The surprising role of marital status on sport second-screening: demographic influences during the 2022 world cup viewing in Israel

To better understand what characterizes those who use a second screen while watching sport, the study examine a variety of demographic factors influencing browsing device trends before, during (“second screen”), and after sports games. It does so by utilizing survey data from Israeli viewers of the 2022 World Cup using a convenience sample (N = 242). In line with our hypotheses, those with higher education and higher reported income were more likely to browse devices for information around and during games. Against our hypothesis, young adults were less likely to engage in browsing before, during and after the games, possibly because they tend to watch games with friends or in public places. Divorced and single individuals are more likely to engage in multi-platform browsing and second-screening during sport games vs. married participants, who tended to watch the games with friends or in public places. The results are the first to indicate the important role of marital status in second-screening during sport games. Overall, they depict a picture of the average second-screener as a non-married older male with higher income and education, thus indicating that higher intellect combined with non-marital status, thus potentially more spare time as well as possibly higher levels of loneliness and during games are linked to sport second-screening. The results are the first to highlight the important role of marital status over young age on the tendency to second screen during sport games

Online news recommendations credibility: The tie is mightier than the source

In this paper, we wish to examine the perceived credibility of news items shared through Social Networking Sites (SNS) –specifically, as a function of tie strength and perceived credibility of the media source from which the content originated. We utilized a between-subjects design. The Facebook account of each participant (N=217) was analyzed. Based on this analysis, our participants were shown a fictitious Facebook post that was presumably shared by one of their Facebook friends with whom they had either a strong social tie (experiment group), or a weak social tie (control group). All recipients were then asked about their perceptions regarding the news source (from which the item presumably originated), and their perception regarding thecredibility of the presented item. Our findings indicate that the strength of the social tie between the sharer of the item and its recipient mediates the effect of the credibility perception regarding the news source, and the perceived item credibility, as well as the likelihood of searching for additional information regarding the topic presented in the shared item

Online news recommendations credibility: The tie is mightier than the source

Se examina en este trabajo la credibilidad percibida de las noticias compartidas a través de los sitios de redes sociales (RRSS), específicamente, en función de la fuerza de enlace y la credibilidad percibida de la fuente de los medios de la cual se originó el contenido. Utilizamos un diseño entre sujetos. Se analizó la cuenta de Facebook de cada participante (N=217). Sobre la base de este análisis, a nuestros participantes se les mostró una publicación ficticia de Facebook que supuestamente fue compartida por uno de sus amigos de Facebook con los que tenían un vínculo social fuerte (grupo experimental) o un vínculo social débil (grupo de control). Luego se les preguntó a todos los destinatarios acerca de sus percepciones con respecto a la fuente de noticias (de la cual se suponía que se originó el artículo), y su percepción con respecto a la credibilidad del artículo presentado. Nuestros hallazgos indican que la fuerza del vínculo social entre el que comparte el elemento y su destinatario media el efecto de la percepción de credibilidad con respecto a la fuente de noticias, y la credibilidad percibida del elemento, así como la posibilidad de buscar información adicional sobre el tema presentado en el elemento compartidoIn this paper, we wish to examine the perceived credibility of news items shared through Social Networking Sites (SNS) –specifically, as a function of tie strength and perceived credibility of the media source from which the content originated. We utilized a between-subjects design. The Facebook account of each participant (N=217) was analyzed. Based on this analysis, our participants were shown a fictitious Facebook post that was presumably shared by one of their Facebook friends with whom they had either a strong social tie (experiment group), or a weak social tie (control group). All recipients were then asked about their perceptions regarding the news source (from which the item presumably originated), and their perception regarding the credibility of the presented item. Our findings indicate that the strength of the social tie between the sharer of the item and its recipient mediates the effect of the credibility perception regarding the news source, and the perceived item credibility, as well as the likelihood of searching for additional information regarding the topic presented in the shared ite

La credibilidad de las noticias digitalesvvvv: El vínculo es más impactante que la fuente

In this paper, we wish to examine the perceived credibility of news items shared through Social Networking Sites (SNS) –specifically, as a function of tie strength and perceived credibility of the media source from which the content originated. We utilized a between-subjects design. The Facebook account of each participant (N=217) was analyzed. Based on this analysis, our participants were shown a fictitious Facebook post that was presumably shared by one of their Facebook friends with whom they had either a strong social tie (experiment group), or a weak social tie (control group). All recipients were then asked about their perceptions regarding the news source (from which the item presumably originated), and their perception regarding the credibility of the presented item. Our findings indicate that the strength of the social tie between the sharer of the item and its recipient mediates the effect of the credibility perception regarding the news source, and the perceived item credibility, as well as the likelihood of searching for additional information regarding the topic presented in the shared item.Se examina en este trabajo la credibilidad percibida de las noticias compartidas a través de los sitios de redes sociales (RRSS), específicamente, en función de la fuerza de enlace y la credibilidad percibida de la fuente de los medios de la cual se originó el contenido. Utilizamos un diseño entre sujetos. Se analizó la cuenta de Facebook de cada participante (N=217). Sobre la base de este análisis, a nuestros participantes se les mostró una publicación ficticia de Facebook que supuestamente fue compartida por uno de sus amigos de Facebook con los que tenían un vínculo social fuerte (grupo experimental) o un vínculo social débil (grupo de control). Luego se les preguntó a todos los destinatarios acerca de sus percepciones con respecto a la fuente de noticias (de la cual se suponía que se originó el artículo), y su percepción con respecto a la credibilidad del artículo presentado. Nuestros hallazgos indican que la fuerza del vínculo social entre el que comparte el elemento y su destinatario media el efecto de la percepción de credibilidad con respecto a la fuente de noticias, y la credibilidad percibida del elemento, así como la posibilidad de buscar información adicional sobre el tema presentado en el elemento compartido

Online news recommendations credibility: The tie is mightier than the source

In this paper, we wish to examine the perceived credibility of news items shared through Social Networking Sites (SNS) –specifically, as a function of tie strength and perceived credibility of the media source from which the content originated. We utilized a between-subjects design. The Facebook account of each participant (N=217) was analyzed. Based on this analysis, our participants were shown a fictitious Facebook post that was presumably shared by one of their Facebook friends with whom they had either a strong social tie (experiment group), or a weak social tie (control group). All recipients were then asked about their perceptions regarding the news source (from which the item presumably originated), and their perception regarding thecredibility of the presented item. Our findings indicate that the strength of the social tie between the sharer of the item and its recipient mediates the effect of the credibility perception regarding the news source, and the perceived item credibility, as well as the likelihood of searching for additional information regarding the topic presented in the shared item