Inter-Relationship of Cultural Intelligence, Emotional Intelligence, Knowledge Conversion Abilities, and Innovation Work Behavior: A conceptual framework

Organizations and companies demand their employees' constant innovation, where innovative work behaviour (IWB) is a key element of employee and organization success. As IWB is in the highest demand in the marketplace, research on employees IWB has been continually studied by scholars and researchers. Various models and frameworks are offered to check the effect and relationship of IWB with different variables. The study intended to conceptualize the relationship of three key attributes (emotional intelligence, cultural intelligence, and knowledge conversion ability) that affect IWB. The modal can be helpful for universities, organizations, corporate administration, and government education bodies

Industrial Internship Student's Expectations and Feedback towards Student Professional Skills Development

Theoretical knowledge and industry experience are crucial for the higher learning student's professional development. There was little literature previously that adopted the model or theories to find out the behavior of industrial internship students on knowledge reuse. This study aims to confirm the phenomena of knowledge reuse practice among industrial internship duration by constructing the model combination of individual characteristics, environmental, and technological factors with related knowledge reuse behavior that is able to influence the personal development of industrial students. From the survey involving 183 respondents, this research analysis shows that all six measures pass the good item-scale reliability result. Keywords: Knowledge Management, Knowledge Reuse, Personal Development, Industrial internship Students. eISSN: 2398-4287 © 2022. The Authors. Published for AMER ABRA cE-Bs by E-International Publishing House, Ltd., UK. This is an open-access article under the CC  BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under the responsibility of AMER (Association of Malaysian Environment-Behavior Researchers), ABRA (Association of Behavioral Researchers on Asians), and cE-Bs (Centre for Environment-Behavior Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia

Conceptualizing Security Measures on Mobile Learning for Malaysian Higher Education Institutions

AbstractThe paper examines the existing researchers view on security measures on mobile learning. In general, it discovers related measure on security which includes reliability, trust, privacy and security itself. Each measure is widely used as determinants in previous studies and its range in some environments and perspectives. Reliability and security determinants are widely adapted to measure in terms of the infrastructure of mobile learning environment, while trust and privacy mostly measure behaviours and perceptions from the user or human towards mobile learning. Furthermore, the study will also investigate the infrastructure and components of mobile learning itself in order to determine the security vulnerabilities that may involve in the mobile learning environment. Other security features that are discussed at glance include the key distribution and management, information confidentiality and privacy, secure routing, intrusion detection, data integrity, entity authentication and secure data aggregation. However, at the end of this study, mapping on the relevent security measures with each component of mobile learning will be formulated for further study

Learning Styles of Non-Science and Technology (S&T) Students on Technical Courses / Noraizan Amran, Farrah Diana Saiful Bahry, Zulkefli Mohd Yusop... [et.al].

This study seeks to identify learning styles of students who have little or no background in Science & Technology subjects and are taking technical courses at university level. Understanding students‘ preferred learning styles will help instructors in developing curriculum and teaching techniques to suit students‘ needs. The objectives of the study are: 1. To identify the preferred learning styles of non-Science and Technology (S&T) students on technical courses. 2. To examine the differences in learning styles between male and female students, their academic achievements, and their programs of study. The study poses two research questions: 1. What is the preferred learning style of non-S&T students on technical courses? 2. Are there significant differences in learning styles between the students‘ gender, their programs of studies and the academic achievements of the technical courses? The instrument used to identify students‘ learning styles is Barsch Learning Style Inventory (BLSI) invented by Jeffrey R. Barsch, EdD (1996) which can be easily completed by students. A group of 200 students from Faculty of Information Management, Universiti Teknologi MARA, Malaysia, who registered for the course Database Management System in semester 2009/2010 were invited to take part in the study. They were asked to answer 24 statements in BLSI instrument, at the beginning of the semester. A total of 122 completed responses were used for data analysis using Excel and descriptive statistics. The findings indicate that most students prefer Visual learning style and least number of them prefer Kinesthetic learning style. This result applies to all male and female students in all programs of studies and for different levels of academic achievements. The findings are useful for curriculum designers, instructors, lecturers and policy makers who are involved in one way or others in teaching and learning, and designing the curriculum. Most of all, the students themselves can take appropriate steps to enhance their capability to learn by knowing which learning style best suits their natural preference. Further research should be conducted to more, if not all students, so that more data can be used to further verify the reliability and validity of the Barsch instrument among Malaysian students, and to compare with previous studies from other students in other countries

Internet usage behaviors among young teenagers

This study identifies the Malaysian suburban young teenagers’ behavior on internet usage: types of information, online activities, and internet topic of interest. This study also investigates the relationship between gender and internet usage behavior. A set of 350 questionnaires have been distributed to a group of young teenagers’ age 11-12 years old in Year Six of primary schools in suburbs of Selangor. A total of 297 completed responses have been received and analyzed using Microsoft Excel and SPSS. The findings indicate that although young teenagers at suburban prefer to search entertainment information, do leisure activities and are interested in non-serious topic, most of the time, they still search information, do online activities and interested on educational information at other time. Further research can be conducted on information content preferences of young teenagers in other parts of Malaysia

Impact of website credibility factors on user engagement in Malaysian municipal websites

Overwhelming information source in the online environment has made the role of a government website as the main government information provider to become less prominent. Besides that, issues such as usability problem, low popularity ranking and less user engagement on government’s website have contributed to its less user engagement. Thus, the aim of this research is to investigate the credibility factors for information-driven websites, such as municipal government websites, in influencing website user engagement. The proposed framework of website credibility factors in influencing user engagement derived as previous studies on assessment of the whole aspect of website credibility remain scarce. Besides that, studies that identify the relationship between website credibility factors and user engagement are also limited. This study firstly began with a preliminary assessment to reveal low utilization of Malaysian municipal government website. The assessment involved the capture of the current website ranking and website user engagement of ten municipal websites within the Klang Valley, Malaysia. The second preliminary study used website content analysis to confirm the existence of website elements and design features on the current websites that act as credibility cues. All verified content elements and design features were encapsulated as part of the scale items in appropriate variables of a survey instrument. The study employed quantitative approach by using survey questionnaire as the instrument which was adapted from previous research. The survey questionnaire was distributed among website users of ten municipal websites within the Klang Valley aged eighteen years and above, using both online and printed questionnaires. Descriptive data analysis and structural equation modelling technique were used to answer the research objectives. The results of this study proved that website credibility factors of surface credibility, content credibility, and reputed credibility have positive relationship on user engagement, except for source credibility that shows vice versa result. Within website credibility factor itself, surface credibility has also positive relationship on source credibility, content credibility and reputed credibility factors. The conceptual framework is found appropriate for information-driven websites and serves as a value-aided guideline for web content management practices. This study benefits the web content management practitioners and web developers in identifying which website content elements and design features that can act as credibility cues in information-driven website that will have influence over user engagement

Website credibility and user engagement: a theoretical integration

The rapid advancement in web technology has shifted the role of organizational websites from a merely communication tool to a strategic tool for gaining competitive advantage. Organizational website has to be interactive, integrative and intuitive so that its presence is captured by the user. However, the organizational website presence tends to be ignored due to credibility issues and demotivating factors of user engagement. While research on website credibility and user engagement has been extensively reported in the literature, an attempt to combine both in single study is still very scarce. Thus, this study proposes a framework that integrates website credibility measures and user engagement. Credibility is defined as a multiple construct comprising of surface credibility, source credibility, content credibility and reputed credibility. User engagement is defined as two construct which are user participation and involvement. Drawing upon the literature, the four dimensions of credibility are hypothesized to have a significant relationship with the two dimensions of user engagement. The proposed framework should be of interest to researchers focusing on website assessment

Emotional Intelligence: A Bibliometric Analysis and Implication for Future Research

Emotional Intelligence is a growing field that can be traced from the research publishing from the year when Salovey & Mayer coined EI terminology. However, this field is still lacking synthesizing, chronological, and systematic studies focusing on how EI field has flourished. The objective of current study was to extend the state-of-the-art research work in the field of EI, based on bibliometric research studies published during 2000-2020. The result of the study depicted under subsequent perspectives: growth trend of EI, influential institutions, countries, articles, authors, keywords, and journals, and international collaborations. A publication growth in EI research gradually increase but a rapid increase in publication was found from 2017-2019. As a total, 714-research publications were produced in 579 journals by 1924 authors, which were affiliated with 896 institutions listed in Web of Science (WOS). The top 10 research productive countries, institutions, and authors were analyzed herein. A great number of articles from developed countries were compared in terms of citations. Based on 3-factor and keywords analysis it was concluded that EI, emotion, affective computing, artificial intelligence have attracted extensive research community during the last decade. The development of a global collaboration culture can exceed EI research publication. The implication for social support by providing EI training and publisher offer Web of Science (WOS) indexed journals that deal solely with the core idea to facilitate future EI studies

Copyright act and determining relationship between software piracy related factors with ethical standards

Software piracy becomes a gigantic concern due to the act of people who continuously use pirated software although they are aware that it is immoral and violated the copyright act. Although the Malaysian copyright act had gone through several amendments and updated from time to time to suit the encroachment of digital technology, people felt that software piracy gives no harm to others as it does not generate income for them. Nevertheless, researchers already revealed many factors that contribute to the use of pirated software such as the user’s behaviors, moral judgments, subject norms, perceive ease of use and other factors from several prominent theories. Here, we target to understand the factors contributing to software piracy on the piracy environment such as the pirating behavior, reciprocal fairness, procedural fairness, and hardcore of pirated software and its relationship with ethical standards. Ethical literature agreed with the stand that the act of software piracy is ethically wrong and immoral. Furthermore, results of the study demonstrated that three out of four chosen independent variable have positive weak relationship with ethical standard. Only an independent variable which is pirating behavior showed that there was no relationship with ethical standard. Thus, awareness on the negative impact of software piracy is important to educate Malaysians to become morally and ethically conscious citizens

Measuring validity and reliability of website credibility factors in influencing user engagement questionnaire

Purpose: The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the context of study, especially in assessing municipal website Web user behaviours. The quality of measurement also can be assured. Design/methodology/approach: Several methods used to assess validity of the survey instrument in this study, such as face validity, content validity index (CVI) and construct validity. CVI assessment is widely used to examine each item in the survey instrument exact measures what is supposed to be measured. Prolific items used to evaluate web aesthetic, usability, navigation, content organization, interactivity and user engagement. Findings: Several items were rephrased and simplified during face validity assessment, while three items from user engagement construct were excluded after the CVI assessment. Reliability and redundancy analysis had shown good results for each item and construct for both dependent and independent variables. None of the items in any construct need to be eliminated. Research limitations/implications: The face validity, content validity and construct validity assessments are sufficient to assure the consistency of the conceptual framework, the content of items and overall measurement approach reflecting the setting or context of study which are web users. Practical implications: The validated survey instrument provides practical guidelines for government municipal website owners on how to stimulate website user to keep engaged on the government municipal website. Identified website content that acts as credibility cues can be as object attention when planning the strategy of Web content management. Through proper design and attracting touch up, the credibility cues can attract website user and force the user to engage deeper on the government municipal website content, believe it as the main source of information and recognize it as authoritative organization. Originality/value: The measurement model of this study that consists of formative construct of surface credibility, and user engagement is proposed to be tested in a different context of this study