Exploring Bluetooth based Mobile Phone Interaction with the Hermes Photo Display

One of the most promising possibilities for supporting user interaction with public displays is the use of personal mobile phones. Furthermore, by utilising Bluetooth users should have the capability to interact with displays without incurring personal financial connectivity costs. However, despite the relative maturity of Bluetooth as a standard and its widespread adoption in today’s mobile phones, little exploration seems to have taken place in this area - despite its apparent significant potential. This paper describe the findings of an exploratory study nvolving our Hermes Photo Display which has been extended to enable users with a suitable phone to both send and receive pictures over Bluetooth. We present both the technical challenges of working with Bluetooth and, through our user study, we present initial insights into general user acceptability issues and the potential for such a display to facilitate notions of community

Workshop Position Paper: Understanding space, place and 'community'

This position paper is concerned with interdisciplinary notions of space and place and their nuanced interaction with ideas about ‘community’ and, in particular, the extent to which ‘communities’ might be supported by different kinds of technological intervention. In this paper we discuss the ongoing CASIDE Project (www.caside.lancs.ac.uk) and the interpolation of situated displays in the places inhabited by a particular community. The central aim of CASIDE is to understand the way in which the physical placement and design of networked displays in semi-wild settings influences and facilitates coordination and community. This understanding will inform the development of suitable guidelines and methods for the design of situated displays both within and beyond the lifetime of the project. This research is important because it is clear that nuanced understanding of place and its relationship to community and social practices is required in order to avoid inappropriate deployments of this ‘situated’ technolog

The Day-to-Day Co-Production of Ageing in Place.

We report findings from a study that set out to explore the experience of older people living with assisted living technologies and care services. We find that successful 'ageing in place' is socially and collaboratively accomplished - 'co-produced' - day-to-day by the efforts of older people, and their formal and informal networks of carers (e.g. family, friends, neighbours). First, we reveal how 'bricolage' allows care recipients and family members to customise assisted living technologies to individual needs. We argue that making customisation easier through better design must be part of making assisted living technologies 'work'. Second, we draw attention to the importance of formal and informal carers establishing and maintaining mutual awareness of the older person's circumstances day-to-day so they can act in a concerted and coordinated way when problems arise. Unfortunately, neither the design of most current assisted living technologies, nor the ways care services are typically configured, acknowledges these realities of ageing in place. We conclude that rather than more 'advanced' technologies, the success of ageing in place programmes will depend on effortful alignments in the technical, organisational and social configuration of support

Telecare call centre work and ageing in place

© 2016, The Author(s).We report findings from a study of call centre staff working to deliver a telecare service designed to enable older people to ‘age in place’. We show the steps they routinely take to produce a care system on behalf of their clients and their families that is both workable within the constraints of available resources and fit-for-purpose. In doing so, we have seen how call centre staff share with one another their experiences and solutions to problems, carry out liaison work with networks of lay carers, and generally act as the ‘glue’ providing the all-important link between otherwise fragmented services. We conclude with some thoughts on the significant technical and organizational challenges if the ‘ageing in place’ vision is to be realized in a practical, secure, dependable and cost-effective way

On Becoming a DNP user: Some Reflections on the Developing Use of a Computer

This paper considers the development of a tool to support the presentation of the material forming an ethnographic report. The paper focuses on the way in which use of the system has evolved to offer appropriate facilities. The use of viewpoints to present material from a number of studies is described. The paper concludes by reflecting on the need to consider the way in ethnographers have become users of the tool

Designing assisted living technologies 'in the wild' : preliminary experiences with cultural probe methodology

Background There is growing interest in assisted living technologies to support independence at home. Such technologies should ideally be designed ‘in the wild’ i.e. taking account of how real people live in real homes and communities. The ATHENE (Assistive Technologies for Healthy Living in Elders: Needs Assessment by Ethnography) project seeks to illuminate the living needs of older people and facilitate the co-production with older people of technologies and services. This paper describes the development of a cultural probe tool produced as part of the ATHENE project and how it was used to support home visit interviews with elders with a range of ethnic and social backgrounds, family circumstances, health conditions and assisted living needs. Method Thirty one people aged 60 to 98 were visited in their homes on three occasions. Following an initial interview, participants were given a set of cultural probe materials, including a digital camera and the ‘Home and Life Scrapbook’ to complete in their own time for one week. Activities within the Home and Life Scrapbook included maps (indicating their relationships to people, places and objects), lists (e.g. likes, dislikes, things they were concerned about, things they were comfortable with), wishes (things they wanted to change or improve), body outline (indicating symptoms or impairments), home plan (room layouts of their homes to indicate spaces and objects used) and a diary. After one week, the researcher and participant reviewed any digital photos taken and the content of the Home and Life Scrapbook as part of the home visit interview. Findings The cultural probe facilitated collection of visual, narrative and material data by older people, and appeared to generate high levels of engagement from some participants. However, others used the probe minimally or not at all for various reasons including limited literacy, physical problems (e.g. holding a pen), lack of time or energy, limited emotional or psychological resources, life events, and acute illness. Discussions between researchers and participants about the materials collected (and sometimes about what had prevented them completing the tasks) helped elicit further information relevant to assisted living technology design. The probe materials were particularly helpful when having conversations with non-English speaking participants through an interpreter. Conclusions Cultural probe methods can help build a rich picture of the lives and experiences of older people to facilitate the co-production of assisted living technologies. But their application may be constrained by the participant’s physical, mental and emotional capacity. They are most effective when used as a tool to facilitate communication and development of a deeper understanding of older people’s needs

Isolated starless cores in IRDCs in the Hi-GAL survey

In a previous paper we identified cores within infrared dark clouds (IRDCs). We regarded those without embedded sources as the least evolved, and labelled them starless. Here we identify the most isolated starless cores and model them using a three-dimensional, multi-wavelength, Monte Carlo, radiative transfer code. We derive the cores' physical parameters and discuss the relation between the mass, temperature, density, size and the surrounding interstellar radiation field (ISRF) for the cores. The masses of the cores were found not to correlate with their radial size or central density. The temperature at the surface of a core was seen to depend almost entirely on the level of the ISRF surrounding the core. No correlation was found between the temperature at the centre of a core and its local ISRF. This was seen to depend, instead, on the density and mass of the core.Comment: 12 pages + appendix, 12 figures, 4 tables. Only a sample of images in Appendix A is given due to size restrictions. Accepted by MNRA