The role of trust and contract in the supply of business advice

The use of legal contract and personal trust are compared in this paper for the relationships between clients and their different advisers who supply business advice. Personal trust between client and adviser is found to operate as an exclusive means to manage relational exchange only for social and family relationships. Using a sample survey of small and medium sized enterprises, results demonstrate that trust and legal contract are most commonly overlapping categories. Comparing different types of adviser, the level of trust, extent of legal contract, service intensity, service costs and client impact and satisfaction are each found to interact. There are major differences between suppliers, but except in the case of social and family relationships to advisers, higher reliance on trust alone is generally associated with lower levels of client impact and satisfaction received. The combination of trust with contract tends to be the route which is most associated with higher levels of client impact and satisfaction

Small firm exporters in a developing economy context: Evidence from Ghana

A cursory review of the industrial policies of most nations suggests that exporting matters. Identifying exporting firms and facilitating their endeavours (or encouraging others to emulate them) are familiar policy themes, and studies of the relationship between firm characteristics and the propensity to export are common in the academic literature. Yet, the context for the bulk of these studies is provided by developed economies. To the extent that international trade relies upon specialisation and that broad differences exist in the patterns of specialisation between developed and developing economies, one wonders how well findings may be generalised to a developing context. Drawing upon firm-level data from a recent survey of small enterprises in Ghana (n = 500), the current study is concerned with identifying the characteristics of exporters in the three main non-governmental sectors of the Ghanaian economy (manufacturing, services and agriculture). Our interest is in Ghanaian economic development imperatives and in the extent of congruence between the findings of this study and previous developed economy studies

The influence of location on the use by SMEs of external advice and collaboration

This paper provides an analysis of the influence of location on the extent of use and impact of external advice and collaboration on small and medium-sized enterprises (SMEs) in Britain. The analysis indicates that for private-sector advisers (accountants, consultants, etc.) and collaboration with suppliers and customers, the intensity of use does not vary significantly with location in most cases. Only the input of business friends and relatives is strongly locationally constrained, indicating the importance of personal trust processes operating in a different way from other influences. EU Structural Fund status of an area also has few major effects on use of private-sector advice. However, the impact of external advice and the extent of local collaboration between similar firms are influenced by location, with impact generally increasing with the size of business concentration, density and closeness to a business centre; i.e. there are positive effects of urban location and agglomeration economies. For public-sector support agencies (such as the Small Business Service Business Link, TECs/LECs, enterprise agencies and also chambers of commerce) the reverse is generally true. Levels of use are locationally influenced, but impact is not. Use tends to increase in EU-assisted areas, and in areas with lower levels of business concentration. This applies to most local agents, but for regional development agencies there is an additionally strong effect of highest focus of use and impact in the most rural and peripheral areas. Thus public agents appear generally to be most used and have greatest relevance to SMEs in more peripheral areas where they fill gaps in the market created by agglomeration effects

Gender and the use of business advice: evidence from firms in the Scottish service sector

Within the UK the levels of female entrepreneurship are considerably lower than in many of its peer countries. As part of a strategy to remedy this apparent shortfall, and to improve the environment for existing female-owned businesses, the UK Department of Trade and Industry (DTI) launched a ‘Strategic Framework for Women’s Enterprise’ in 2003. A central rationale for the development of this strategy is a belief in the inadequacies of current business-advice provision and limited access to informal and formal business networks, mentors, and business support for women. However, there appears to be little evidence, either in this paper or in the body of previous research, to support the view that, within the UK, government agencies need to shape business support to reflect the gender of the business user. Drawing upon a sample of 650 small service sector firms in Scotland, we report the findings of a detailed postal questionnaire concerned with exploring usage and satisfaction of a range of formal and informal sources of business advice amongst male and female business owners. Bivariate analysis shows that amongst formal sources women are more likely to use friends and relatives, the Small Business Gateway, and chambers of commerce but are less likely to use suppliers and consultants. However, multivariate analysis suggests that, within the service sector, neither use of external advice nor impact of advice—either formal or informal—is greatly influenced by gender. Rather, it was the characteristics of service sector firms, most notably the number of employees and exporting activity, that explained the use of external advice. Therefore, a nongendered view of business support by the DTI appears more appropriate within the service sector. Nevertheless, the data do indicate more frequent use of informal family-network contacts amongst women business owners

Possible role of a short extra loop of the long-chain flavodoxin from Azotobacter chroococcum in electron transfer to nitrogenase: Complete H-1, N-15 and C-13 backbone assignments and secondary solution structure of the flavodoxin

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Entrepreneurship and Innovation in Ghana: Enterprising Africa

This study adopts a multi-level theoretical framework to examine data from 496 entrepreneurs in Ghana. Seven types of innovation activity are analysed against three categories of variables: the characteristics of the entrepreneur, the internal competencies of the firm, and firm location. Across all respondents, the incidence of incremental innovation was far greater than novel innovation. The extent of innovation was related to the education level of the entrepreneur. Firm size and involvement in exporting were positively related to innovation, but firm growth is less systematically so. Innovation was greater in firms located in conurbations compared to firms located in large and small towns. We conclude with suggestions for policy to promote entrepreneurship and innovation in Ghana