The Difference of Satisfaction Level in BPJS Health Insurance Patient and Non Insurance Patient Toward Health Service

National Health Insurance (JKN) developed in Indonesia is part of the National Social Insurance System (SJSN). One way to assess the services quality is to measure the patient satisfaction level. This research is a quantitative research with the cross sectional research design. The subjects of this research were the BPJS health insurance patients and non insurance patients with 200 people as the samples. The data was analyzed by the independent t-test, gap analysis, CSI (Customer satisfation index) and IPA (Importance performance analysis). The result showed that significant (ρ value >0,05) in all dimensions which mean that there is no difference of patient satisfaction level in Social Security Organizing Body (BPJS) participants and non insurance patients toward health services in Negara General Hospital. The biggest satisfaction in non insurance patients is on the Assurance variable (-1,002) and the smallest satisfaction is on the Tangibles variable (-1,357) and the biggest satisfaction of BPJS health insurance patients is on Assurance variable (-1,085) and their smallest satisfaction is on Responsiveness variable (-1,367). The non insurance patients gap is (-0,217) and the BPJS health insurance patients gap is (-1,206), both of them were classified into low satisfaction level. The result of Importance performance analysis value of non insurance patient showed Responsiveness attributes that should be prioritized and improved while in BPJS health patients showed Responsiveness and Reliability attributes that should be prioritized and improved by Negara General Hospital

Pendayagunaan Media Sosial Instagram Dalam Upaya Promosi Perpustakaan Pada Dinas Perpustakaan dan Kearsipan Daerah Jawa Barat

This research contains about the utilization of social media Instagram in an effort to promote the library at the West Java Regional Library and Archives Service. The purpose of this study was to determine the impact of the use of social media Instagram as a media promotion for libraries in the Regional Library and Archives Office of West Java Province. The method used in this research is qualitative with a case study approach, in which the problems to be studied are not yet clear, holistic, complex and meaningful. The results of this study indicate that the social media account Instagram @dispusipdajabar has utilized Instagram social media in an effort to promote the library at the West Java Regional Library and Archives Service by involving three dimensions of informing, persuading, and influencing. In utilizing Instagram social media in an effort to promote libraries at the West Java Regional Library and Archives Service, it is hoped that DISPUSIPDA JABAR needs to create more innovative content in order to increase publications in library promotion so that more people visit

Perbandingan Bakteriologi Escherichia Coli Pada Sumber Air Minum Sumur Gali Dengan Sumber Air Minum Sumur Bor Di Terminal Tirtonadi Surakarta

Background : Dug well and drilling well still used as a source of widely drinking water. Both wells are still used in Terminal Tirtonadi. For that to know whether the quality of the source water from wells drilled with wells meet drinking water standards Objective: Knowing the difference in the quality of the source water from wells dug artesian well water sources . Escherichia coli is used as an indicator of pollution of water sources. Methods : This was a cross-sectional observational study. Sampling was conducted in January 2016 in wells around Terminal Tirtonadi Surakarta. Mechanical sampling with purposive random sampling method obtained 12 samples consisting of 6 samples dug wells and 6 samples wellbore . A study of the samples was performed using methods Most Probable Number(MPN) equipped with a complete test to identify the type of bacteria in the samples and cultivation on an agar medium and performed biochemical tests. Results : The study shows that there are differences in water quality in drilled and dug wells , boreholes have a better quality compared to the dug this is proved by statistical analysis using the Mann Whitney test with values ( p≤ 0.05 )

Analisis Faktor Risiko Kejadian Tonsilitis Kronis pada Anak Usia 5-11 Tahun di Wilayah Kerja Puskesmas Puuwatu Kota Kendari Tahun 2017

Tonsillitis Kronis adalah peradangan tonsil yang menetap sebagai akibat infeksi akut atau subklinis yangberulang. Penelitian ini bertujuan untuk mengetahui faktor risiko hygiene mulut, paparan asap dan riwayat ISPAterhadap kejadian tonsillitis kronis pada anak usia 5-11 tahun di wilayah kerja Puskesmas Puuwatu Kota Kendaritahun 2017. Penelitian ini menggunakan rancangan penelitian analitik observasional menggunakan desain casecontrol dengan prosedur non matching. Sampel dalam penelitian ini 76 pasien tonsilitis kronis dengan jumlahsampel sebanyak 38 kasus dan 38 kontrol, pengambilan sampel menggunakan teknik purposive sampling.statistikmenggunakan uji Chi-squre pada tingkat kepercayaan 95% ( =0,05). Hasil penelitian ini menunjukkan bahwaterdapat faktor risiko yang bermakna terhadap kejadian tonsilitis kronis dengan paparan asap OR= 6,981 denganrentan nilai LL 2,534 dan UL 19,235 dan riwayat ISPA OR= 4,800 dengan rentan nila i LL 1,535 dan UL 15,007 padainterfal kepercayaan (CI) 95%. Sedangkan Hygiene Mulut dengan kejadian tonsilitis kronis pada pasien tonsilitiskronis bukan merupakan faktor risiko yang bermakna. Disarankan untuk penyebaran informasi kepada masyarakatkhususnya pada anak mengenai hygiene mulut, paparan asap dan riwayat ISPA yang mempengaruhi kejadianTonsilitis kronis