Escala de satisfacción con el tratamiento recibido (cres-4): la versión en español

The satisfaction of consumers and users with the products and services is an issue that in recent years has been taking more and more importance and now it even reaches psychotherapy. This paper presents the Spanish adaptation of the Consumer Reports Effectiveness Scale (CRES-4) consisting of four items designed to evaluate whether patients are satisfied with the therapy they have received and if it has been perceived as effective or not. Its global score is intended to reflect treatment effectiveness as perceived by the patient. Existing studies suggest that the CRES-4 is a good complementary tool to judge, in particular, satisfaction with treatment received.La satisfacción de consumidores y usuarios con los productos y servicios es un tema que en los últimos años ha ido adquiriendo cada vez más importancia hasta alcanzar también el campo de la psicoterapia. En este trabajo se presenta la adaptación al español de la Escala de Satisfacción con el Tratamiento Recibido (CRES-4). Tiene cuatro ítems y fue creada para evaluar el grado de satisfacción del cliente con la terapia recibida, el grado en que considera que su problema principal se ha resuelto y el cambio percibido en su estado emocional del pretratamiento al postratamiento. La puntuación global pretende reflejar la eficacia del tratamiento según el paciente (Nielsen et al., 2004). Los estudios realizados hasta la fecha con este instrumento sugieren que la CRES-4 puede ser un buen instrumento complementario, especialmente si se quiere evaluar la satisfacción con la psicoterapia

Escala de satisfacción con el tratamiento recibido (CRES-4): la versión en español

The satisfaction of consumers and users with the products and services is an issue that in recent years has been taking more and more importance and now it even reaches psychotherapy. This paper presents the Spanish adaptation of the Consumer Reports Effectiveness Scale (CRES-4)consisting of four items designed to evaluate whether patients are satisfied with the therapy they have received and if it has been perceived as effective or not. Its global score is intended to reflect treatment effectiveness as percived by the patient. Existing studies suggest that the CRES-4 is a good complementary tool to judge, in particular, satisfaction with treatment received

Escala de satisfacción con el tratamiento recibido (CRES-4): la versión en español

The satisfaction of consumers and users with the products and services is an issue that in recent years has been taking more and more importance and now it even reaches psychotherapy. This paper presents the Spanish adaptation of the Consumer Reports Effectiveness Scale (CRES-4)consisting of four items designed to evaluate whether patients are satisfied with the therapy they have received and if it has been perceived as effective or not. Its global score is intended to reflect treatment effectiveness as percived by the patient. Existing studies suggest that the CRES-4 is a good complementary tool to judge, in particular, satisfaction with treatment received