Construção de banco de dados no BrOffice Base.

Com o desenvolvimento dos computadores e da linguagem digital, as informações deixaram de ser armazenadas manualmente em um formato analógico. Para administrar essas informações, foram criados os bancos de dados, os quais são capazes de gerenciar um grande volume de informação de maneira ágil, rápida e segura. Neste documento é apresentado de forma detalhada a construção de um banco de dados utilizando o BrOffice Base. O resultado final é um esquema de criação e apresentação de um banco de dados padrão do BrOffice, onde o usuário poderá acessar informações e interagir com elas.bitstream/item/107235/1/2269.pd

A confirmatory factor analysis in a study of consumer complaint behaviour, satisfaction with complaint handling and relationship quality

A study was conducted to examine the relationships of consumer complaint behaviour, satisfaction with complaint handling and relationship quality in the Malaysian mobile phone services industry. A total of 285 complainers of mobile phone users were selected as the respondents. This paper presents the results of confirmatory factor analysis (CFA), average variance extracted (AVE) and construct reliability (CR) of the study. The CFA measurement model which consist of public complaint soft action (PCSA), public complaint extreme action (PCEA), private complaint soft action (PVSA), private complaint extreme action (PVEA), satisfaction with complaint handling (SATCOM) and relationship quality show excellent goodness-of-fit with χ² = 638.781, df = 291, χ²/df = 2.195, TLI = .926, NFI = .894, CFI=.938, PNFI = .741 and RMSEA = .069 respectively. The model has shown convergent and discriminant validity with AVE and CR fulfilled the requirements. The results indicate that the model can be used for further analysis

Sobre o software RMCQuestoes como ferramenta de auxílio para educação fundamental nas escolas da RMC.

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State-Dependent Decisions Cause Apparent Violations of Rationality in Animal Choice

Normative models of choice in economics and biology usually expect preferences to be consistent across contexts, or “rational” in economic language. Following a large body of literature reporting economically irrational behaviour in humans, breaches of rationality by animals have also been recently described. If proven systematic, these findings would challenge long-standing biological approaches to behavioural theorising, and suggest that cognitive processes similar to those claimed to cause irrationality in humans can also hinder optimality approaches to modelling animal preferences. Critical differences between human and animal experiments have not, however, been sufficiently acknowledged. While humans can be instructed conceptually about the choice problem, animals need to be trained by repeated exposure to all contingencies. This exposure often leads to differences in state between treatments, hence changing choices while preserving rationality. We report experiments with European starlings demonstrating that apparent breaches of rationality can result from state-dependence. We show that adding an inferior alternative to a choice set (a “decoy”) affects choices, an effect previously interpreted as indicating irrationality. However, these effects appear and disappear depending on whether state differences between choice contexts are present or not. These results open the possibility that some expressions of maladaptive behaviour are due to oversights in the migration of ideas between economics and biology, and suggest that key differences between human and nonhuman research must be recognised if ideas are to safely travel between these fields

Usando o software Cmap Tools para modelar o conceito de "Região Metropolitana" presente no projeto Geoatlas.

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Interação pesquisa-ensino como parte da elaboração do atlas ambiental escolar da Região Metropolitana de Campinas.

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The influence of consumer complaint behaviour on relationship quality among Malaysian mobile phone services subscribers: complainers versus non-complainers

Mobile phone service subscribers in Malaysia have been increasing tremendously. However, the number of complaints received with regard to mobile phone services is small as compared to the number of subscribers. Evidently complaining is one of the consumer behaviours which provides significant impact to organisations as well as to complainers or consumers. Studies on Consumer Complaining Behaviour (CCB) are continuously carried out due to its importance. Although, CCB has extensively been studied in various countries and industries, limited studies are found investigating the relationship between CCB and relationship quality. Therefore, this study was conducted to reduce the existing research gap by concentrating on the Malaysian mobile phone services industry. A total of 550 of mobile phone users consisting of complainers and non-complainers from two selected states in Malaysia were selected as respondents. Using Structural Equation Modelling (SEM) to analyze the data, the GOF, AVE, CR and convergent validity values confirmed the measurement model of the CCB dimensions which consist of public complaint soft action, public complaint extreme action, private complaint soft action and private complaint extreme action for complainers and non-complainers, respectively. The structural model revealed mixed results of the relationships between the exogenous and endogenous variables. The results provide the indicator of the relationship quality between service providers and consumers. As the mobile phone services industry involves a huge number of Malaysian population this issue should become the focal point to the parties concerned in protecting the consumers

A global map of hemispheric influenza vaccine recommendations based on local patterns of viral circulation

Both the Northern and the Southern Hemisphere annual WHO influenza vaccine recommendations are designed to ensure vaccine delivery before the winter-time peak of viral circulation in each hemisphere. However, influenza seasonal patterns are highly diverse in tropical countries and may be out of phase with the WHO recommendations for their respective hemisphere. We modelled the peak timing of influenza activity for 125 countries using laboratory-based surveillance data from the WHO’s FLUNET database and compared it with the influenza hemispheric recommendations in place. Influenza vaccine recommendations for respectively 25% and 39% of the Northern and Southern Hemisphere countries were out of phase with peak influenza circulation in their corresponding hemisphere (62% and 53%, respectively, when the analysis was limited to the 52 countries in the tropical belt). These results indicate that routine influenza immunization efforts should be closely tailored to local patterns of viral circulation, rather than a country’s hemispheric position