The Web Science Observatory

To understand and enable the evolution of the Web and to help address grand societal challenges, the Web must be observable at scale across space and time. That requires a globally distributed and collaborative Web Observatory

A Dynamic Sequence Model of Information Sharing Processes in Virtual Teams

Sharing information is a critical component of virtual team functioning. While prior research has identified the motivations for and the structure of information sharing, there has been little emphasis on the dynamic patterning of sharing behavior. In this study, we focus on the process of information sharing, namely the sequence and timing of individual decisions during a virtual team task. Further, we argue that sharing behaviors can be categorized into a finite number of approaches. We propose a temporal, event-based model to uncover the behavioral and cognitive factors that influence information sharing. With a sample of 600 participants organized into thirty ad hoc virtual teams, we demonstrate significant heterogeneity in sharing propensities. Our study makes two contributions to the extant literature. First, we extend theories regarding the motivation and structure of information sharing. Second, we make a broader methodological contribution with the application of a latent-class relational event model

Uncovering Latent Archetypes from Digital Trace Sequences: An Analytical Method and Empirical Example

The widespread availability of digital trace data provides new opportunities for researchers to understand human behaviors at a large scale. Sequences of behavior, captured when individuals interface with an information system, can be analyzed to uncover behavioral trends and tendencies. Rather than assume homogeneity among actors, in this study we introduce a method for identifying subsets of the population which demonstrate similar behavioral trends. The objective of this analysis would be to identify a finite set of behavioral archetypes, which we define as distinct patterns of action displayed by unique subsets of a population. This study makes a contribution to the literature by introducing a novel methodology for analyzing sequences of digital traces. We apply our technique to data from a lab experiment featuring thirty twenty-person teams communicating over Skype

Modeling 21st century project teams: docking workflow and knowledge network computational models

This paper reports on an attempt to integrate and extend two established computational organizational models\u2014SimVision\uae and Blanche\u2014to examine the co-evolution of workflow and knowledge networks in 21st century project teams. Traditionally, workflow in project teams has been modeled as sets of sequential and/or parallel activities each assigned to a responsible participant, organized in a fixed structure. In the spirit of Jay Galbraith\u2019s (1973) information processing view of organizations, exceptions\u2014situations in which participants lack the required knowledge to complete a task\u2014are referred up the hierarchy for resolution. However, recent developments in digital technologies have created the possibility to design project teams that are more flexible, self-organizing structures, in which exceptions can be resolved much more flexibly through knowledge networks that extend beyond the project or even the company boundaries. In addition to seeking resolution to exceptions up the hierarchy, members of project teams may be motivated to retrieve the necessary expertise from other knowledgeable members in the project team. Further, they may also retrieve information from non-human agents, such as knowledge repositories or databases, available to the project team. Theories, such as Transactive Memory, Public Goods, Social Exchange and Proximity may guide their choice of retrieving information from a specific project team member or database. This paper reports on a \u201cdocked\u201d computational model that can be used to generate and test hypotheses about the co-evolution of workflow and knowledge networks of these 21st century project teams in terms of their knowledge distribution and performance. The two computational models being docked are SimVision (Jin & Levitt, 1999) which has sophisticated processes to model organizations executing project-oriented workflows, and Blanche (Hyatt, Contractor, & Jones, 1997), a multiagent computational network environment, which models multitheoretical mechanisms for the retrieval and allocation of information in knowledge networks involving human and non-human agents. This paper was supported in part by a grant from the U.S. National Science Foundation for the project \u201cCo-Evolution of Knowledge Networks and 21st Century Organizational Forms (IIS- 9980109)

Embedded interactions and selective disclosure: network effects on conversations aboard Skylab

How do absent others influence our interactions? We argue in this paper that interactions are embedded within networks formed by chains of specific relationships between known third parties. The anticipation of future interactions with external others conditions our interpretation of the current situation and affects our behavior in the interaction. We employ embedded interactions to analyze the case of conflicts between the astronauts and ground control during NASA's Skylab 4 missions. Our analysis reveals how anticipation of eventual interactions between uninvolved actors led the crew to withhold important information from ground control, information that would have been shared with ground control if the astronauts had been able to prevent its future transmission. Skylab astronauts were heavily concerned with how their actions would be framed through these chains of interactions and eventually interpreted by Congress and the general public. The astronauts' attempts to save face by controlling information about themselves at these distant sites led them to deviate from protocol and produced the conflicts for which Skylab 4 is best known

User Generated Multi-Dimensional Classification in an Adaptive Network Library Interface

Classification can be thought of as defining subject matter classes, and assigning information bearing items (IBEs) to those classes as a way to support organization and retrieval of those IBEs. This corresponds to a Platonic view in which subjects reside in a world of abstractions, and real world IBEs are mapped to them (many-te-many) as accurately as possible

A network approach toward literature review

This study introduces a method that uses a network approach towards literature review. To employ this approach, we use hypotheses proposed in scientific publications as building blocks. In network terms, a hypothesis is a directed tie between two concepts or nodes. The network emerges by aggregating the hypotheses from a set of articles in a specific domain. This study explains the method and its potential for reviewing literature in a particular domain. As a proof of concept, we provide a case study reviewing the research literature on the adoption of eGovernment services. Our analyses show that a network approach towards literature review provides novel insights into the current state of a research domain. Although there are limitations, this approach has the potential to help scholarly communities focus their research and formulate new research qu

Identity asymmetries:An experimental investigation of social identity and information exchange in multiteam systems

Many complex organizational tasks are performed by networks of teams, or “multiteam systems.” A critical challenge in multiteam systems is how to promote information exchange across teams. In three studies, we investigate how identity “asymmetries”—differences between teams in terms of whether the team or overarching system constitutes their primary focus of identification—affect interteam information sharing and performance. In Study 1, we manipulate teams’ foci of identification (team vs. system focused) in a sample of 84 five-member teams working in one of 21 four-team multiteam systems performing a computer strategy simulation. We find that, while system-focused teams shared information equally with all teams, team-focused teams shared less information with system-focused teams than they did with other team-focused teams. Interteam information sharing positively predicted interteam performance. In Study 2, we test the assumptions underlying our theory in a vignette experiment, demonstrating that team-focused individuals adopt instrumental motives toward interteam interaction. Finally, in Study 3, we investigate the implications of system composition in terms of team identity foci by means of a simulation study based on the empirical results of Study 1. The results of the simulation yield novel propositions about the nonlinear effects of social identity in multiteam systems

Theoretical frameworks for the study of structuring processes in group decision support systems

Most theoretical perspectives used to explain the use and effects of communication and decision support technologies assume someform of technological a&rminism. lnwnsisten&s in the research jindings have prompted theorists to reject the assumptions of technological determinism in favor of an emergent perspective. To date, only adaptive structuration theo y CAST) offers the promise of satisfying two requirements for exphnation based on an emergent perspective: recursivify and unique effects. The current article reviews the application of AST to the study of a relatively recent technology in the workplace--group decision support systems (GDSS). Next it discusses AST's chal- lenge to capture, dynamically and precisely, GDSS processes and outcomes. In response to these concerns, self-organizing systems theory (SOST) is reviewed and applied to problematic areas in GDSS research with the aim of advancing AST