Theoretical frameworks for the study of structuring processes in group decision support systems

Abstract

Most theoretical perspectives used to explain the use and effects of communication and decision support technologies assume someform of technological a&rminism. lnwnsisten&s in the research jindings have prompted theorists to reject the assumptions of technological determinism in favor of an emergent perspective. To date, only adaptive structuration theo y CAST) offers the promise of satisfying two requirements for exphnation based on an emergent perspective: recursivify and unique effects. The current article reviews the application of AST to the study of a relatively recent technology in the workplace--group decision support systems (GDSS). Next it discusses AST's chal- lenge to capture, dynamically and precisely, GDSS processes and outcomes. In response to these concerns, self-organizing systems theory (SOST) is reviewed and applied to problematic areas in GDSS research with the aim of advancing AST

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