29 research outputs found

    Platform Labour and the Mobile Underclass: Barriers to Participation in the United States and India

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    Online crowdwork platforms have been praised as powerful vehicles for economic development, particularly for workers traditionally excluded from the labor market. However, there has been insufficient scrutiny as to the feasibility of crowdwork as an income-source among socio-economically deprived populations. This paper examines device requirements and differential access to digital infrastructure, both of which act as potential barriers to not only basic participation but also to economic success. Given the increasing prevalence of mobile-first and mobile-only populations, research on this topic aids in understanding the crowdwork ecosystem among differing socio-economic sectors. Based on a survey of 606 crowd workers in the United States and India, this paper uses both quantitative and qualitative data to explore whether reliance on mobile devices is detrimental for the economic outcomes of crowdwork. The results point to substantial inequalities in device use and received benefits from crowdwork, within each country and between the two contexts

    So Close, Yet So Far Away: The Paradox of Status and Distinction among Instagram Influencers

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    Founded in 2010 as a platform for image-based sharing among friends, Instagram has evolved into a locus of economic activity due to the emergence of ‘Influencer marketing’. Some users monetise their followers by integrating sponsored ‘advertorials’ into posts. By cultivating a façade of honesty when making product recommendations to their audiences, Influencers leverage their perceived intimacy and relatability into profit. Influencers largely frame their success as merely the result of self-motivated perseverance. However, this framing obscures the offline-capital necessary for emulation. In line with previous research, we propose that Instagram is a highly unequal platform, reproducing or even reinforcing status hierarchies. Our contribution explores the paradoxical nature of the ‘Instagram Influencer’: they require different forms of capital to succeed but must suggest counterfactually that there is only limited distinction between them and their personal audience. To investigate this paradox, we conducted a mixed-methods empirical investigation in February 2017, relying on user-generated data. Firstly, Instagram posts were compiled (n=14,555) from two hashtags, #sponsored and #sponsoredpost. An initial social network analysis was carried out on this data. Secondly, 50 Influencer accounts were selected based on network centrality. Textual and visual data was collected from each account for in-depth qualitative coding. The data analysis revealed a proliferation of markers of socio-economic elevation, suggestive of the offline-capital necessary to succeed. However, corresponding to the need for Influencers to maintain relatability, there was limited ostensible distinction in the data. Instead, Influencers used language suggestive of intimacy and friendship, sharing their success with their followers

    Emotional Labor in the Sharing Economy

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    The peer-to-peer nature of the sharing economy encourages participants to alter their behavior in ways that resemble traditional notions of emotional labor. A key element in this shift lies in the coercive nature of feedback mechanisms which condition both providers and consumers to perform emotional labor during service encounters. Using survey data from 207 sharing economy consumers in the US, we show how different facets of the feedback mechanisms employed by sharing economy services influence consumers’ emotional labor. In addition, we show how platforms and their policies matter in encouraging emotional labor, indicating the need to analyze the topic on a fine-grained level. We conclude by deriving propositions for future research and practical recommendations

    Toward a Theory of Atypical Media Work and Social Hope

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    Most media work today takes place under atypical conditions, i.e. media professionals such as journalists, musicians, filmmakers, advertising creatives and game developers generally work without open-ended contracts. In this essay, a theory of atypical media work is outlined highlighting this way of working and being at work from the current culture of capitalism. Further, it also throws light on how dualisms, dominating the discourse on media work – such as contracted versus freelance labour, primary and secondary sector employment, good versus bad jobs, paid versus unpaid work – are not as useful as they seem to be is shown. It also delves into the different ways of making precarity, precariousness, constrained autonomy and lack of agency and highlights themas the key problematic features of atypical work – productive (beyond productivity narratives). Throughout the argument, the reasons and motivations for (doing and studying) atypical media work are articulated with a distinct sense of shared social hope

    A Review of Formal and Informal Regulations in the Nordic Influencer Industry

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    This article provides a systematic review of laws, guidelines, and best practices related to the Nordic influencer industry as of the year 2020. We highlight some nuanced differences or shortfalls across Denmark, Finland, Norway, and Sweden, and give some policy recommendations to national governments and industry in order to maintain a professional Nordic standard. The article identifies a degree of social, cultural, and economic coherence in the Nordic context that allows for the Danish, Finnish, Norwegian, and Swedish influencer industries to be viewed as a collaborative entity. It then reviews the status of income and tax procedures, and the regulation of commercial disclosures for influencers in the Nordic region. It is hoped that this research contributes to strengthening the integrity and rigour of the Nordic influencer industry to serve as a model for other regional networks of influencers.publishedVersio

    Effect of angiotensin-converting enzyme inhibitor and angiotensin receptor blocker initiation on organ support-free days in patients hospitalized with COVID-19

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    IMPORTANCE Overactivation of the renin-angiotensin system (RAS) may contribute to poor clinical outcomes in patients with COVID-19. Objective To determine whether angiotensin-converting enzyme (ACE) inhibitor or angiotensin receptor blocker (ARB) initiation improves outcomes in patients hospitalized for COVID-19. DESIGN, SETTING, AND PARTICIPANTS In an ongoing, adaptive platform randomized clinical trial, 721 critically ill and 58 non–critically ill hospitalized adults were randomized to receive an RAS inhibitor or control between March 16, 2021, and February 25, 2022, at 69 sites in 7 countries (final follow-up on June 1, 2022). INTERVENTIONS Patients were randomized to receive open-label initiation of an ACE inhibitor (n = 257), ARB (n = 248), ARB in combination with DMX-200 (a chemokine receptor-2 inhibitor; n = 10), or no RAS inhibitor (control; n = 264) for up to 10 days. MAIN OUTCOMES AND MEASURES The primary outcome was organ support–free days, a composite of hospital survival and days alive without cardiovascular or respiratory organ support through 21 days. The primary analysis was a bayesian cumulative logistic model. Odds ratios (ORs) greater than 1 represent improved outcomes. RESULTS On February 25, 2022, enrollment was discontinued due to safety concerns. Among 679 critically ill patients with available primary outcome data, the median age was 56 years and 239 participants (35.2%) were women. Median (IQR) organ support–free days among critically ill patients was 10 (–1 to 16) in the ACE inhibitor group (n = 231), 8 (–1 to 17) in the ARB group (n = 217), and 12 (0 to 17) in the control group (n = 231) (median adjusted odds ratios of 0.77 [95% bayesian credible interval, 0.58-1.06] for improvement for ACE inhibitor and 0.76 [95% credible interval, 0.56-1.05] for ARB compared with control). The posterior probabilities that ACE inhibitors and ARBs worsened organ support–free days compared with control were 94.9% and 95.4%, respectively. Hospital survival occurred in 166 of 231 critically ill participants (71.9%) in the ACE inhibitor group, 152 of 217 (70.0%) in the ARB group, and 182 of 231 (78.8%) in the control group (posterior probabilities that ACE inhibitor and ARB worsened hospital survival compared with control were 95.3% and 98.1%, respectively). CONCLUSIONS AND RELEVANCE In this trial, among critically ill adults with COVID-19, initiation of an ACE inhibitor or ARB did not improve, and likely worsened, clinical outcomes. TRIAL REGISTRATION ClinicalTrials.gov Identifier: NCT0273570

    “This isn't forever for me”: Perceived employability and migrant gig work in Norway and Sweden

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    Information asymmetry regarding local job prospects, imperfect portability of qualifications and a lack of host country language skills combine to reduce migrants’ perceptions of their own employability. As a result, platform mediated gig work has become a common labour market entry point for new migrants. However, there is a near-universal expectation among workers is that gig work will be undertaken short-term, rather than as the first step of a longer gig-career. While research has explored the individual and structural factors, there has been limited attention as to how the specific occupational context in which a worker is embedded can also shape workers’ perceived employability. In this article, I therefore present the results of 37 semi-structured interviews with migrant Foodora couriers across Norway and Sweden, exploring how the specific occupational context of gig work intersects with migrants’ perceived employability. This article identifies, firstly, that obtaining employment in gig work was not perceived to be a reflection of workers’ own local employability. Secondly, workers’ short-term temporal orientations shape how participants are able to cope with the physical, emotional and identity demands of gig work. Thirdly, workers have to re-frame their perceived employability in the face of what is perceived to be widespread discrimination in the local labour market context. Lastly, the specific occupational context of gig work was considered to be either of no value to future local employers, or a negative signal as to a worker’s skills and labour market integration

    Algorithmic Surveillance in the Gig Economy: The Organization of Work through Lefebvrian Conceived Space

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    Workplace surveillance is traditionally conceived of as a dyadic process, with an observer and an observee. In this paper, I discuss the implications of an emerging form of workplace surveillance: surveillance with an algorithmic, as opposed to human, observer. Situated within the on-demand food-delivery context, I draw upon Henri Lefebvre’s spatial triad to provide in-depth conceptual examination of how platforms rely on conceived space, namely the virtual reality generated by data capture, while neglecting perceived and lived space in the form of the material embodied reality of workers. This paper offers a two-fold contribution. First, it applies Henri Lefebvre’s spatial triad to the technocentric digital cartography used by platform mediated organisations, assessing spatial power dynamics and opportunities for resistance. Second, this paper advances organisational research into workplace surveillance in situations where the observer and decision-maker can be a non-human agent

    Anthropotropism: Searching for Recognition in the Scandinavian Gig Economy

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    By curtailing workplace socialisation, platform-mediated gig work hinders the development of affective relationships necessary for the experience of recognition. However, extant research into recognition at work has typically only focused on face-to-face interactions, overlooking technologically complex forms of work where recognition might be sought from and via technical intermediaries. Advancing sociological research into the lived experience of contemporary gig workers, this article draws on 41 interviews with Foodora riders in Norway and Sweden to explore how gig workers solicit and experience recognition at work. I identify a process of anthropotropism, whereby gig workers turn to human connections where possible in an attempt to pursue traditional social scripts of collegiality and to gain recognition from legitimate human sources. Further, I identify how platform-mediated communication does not prohibit recognition, but intermittent automation and neoliberal modes of instrumentalising recognition can disrupt the development of individual subjectivities and lead to feelings of mechanistic dehumanisation
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