Understanding Blockchain Adoption in Italian Firms

This study investigates individuals’ blockchain adoption behavior focusing on the Italian setting, and gathering perceptions from information systems practitioners and entrepreneurs. The aim of the paper is to understand what are the factors that push organizational actors to use the blockchain. To this aim we embrace the second version of the unified theory of acceptance and use of technology (UTAUT). The model was estimated using the structural equation modeling with partial least square estimation (PLS-SEM). Our results show that performance expectancy and social influence are factors that have a strong positive effect on people intention to adopt blockchain. Surprisingly, the findings unveil that experience has a negative effect on blockchain use intention. This allows us to argue that the technology under scrutiny has such a disruptive nature that individuals with previous experience look at it with skepticisms as its implementation involves a full re-think of all routines and practices

Consumer adoption of Internet banking in Jordan: examining the role of hedonic motivation, habit, self-efficacy and trust

YesDespite the rapid growth of Internet banking (IB), customers in developing countries still hesitate to adopt this technology and its use in the Middle East remains low. This study aims to identify and examine the factors that predict behavioural intention and adoption of IB in Jordan. Four factors – hedonic motivation, habit, self-efficacy and trust – are proposed in a conceptual model. Data was collected by means of a survey with bank customers in Jordan. Structural equation modelling (SEM) was used to analyse the data. The results strongly supported the conceptual model. Further, hedonic motivation, habit, self-efficacy and trust were all confirmed to have a significant influence on behavioural intention. Trust was found to be strongly predicted by both hedonic motivation and self-efficacy. This study provides both academics and practitioners with an insight into the factors that can be used to encourage customer adoption of IB specifically in a Middle East context

Do tourism applications' quality and user experience influence its acceptance by tourists?

The aim of the present study is to improve the understanding regarding the acceptance of tourism apps available for the marketing and tourism destination. For this purpose, the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) was adapted to investigate the determinants of users' behavioral intention for mobile tourism applications according to the quality and user experience of tourism applications. In order to understand whether the design of and user experience with tourist applications influence those apps' use and acceptance, the variable Trust in the Internet operator was added to UTAUT2 as an external variable, as well as App Quality and App User Experience. To investigate the determinants of the users' behavioral intention, a survey of 552 users was performed, and the data were analyzed using the partial least squares path modeling in Spain and Portugal. The results contribute to a deeper understanding of user needs when they decide whether to download a mobile tourism app and whether to use it at their destination.FCT - Foundation for Science and TechnologyPortuguese Foundation for Science and Technology [UIDB/04470/2020 CiTUR]info:eu-repo/semantics/publishedVersio