Modelling and optimisation of design of non-conventional instrument transformers

In this paper, we have proposed, modelled and optimised several designs of non-conventional instrument transformer (NCIT) for high voltage overhead transmission lines (400kV). We have discussed several parameters and investigated how they influence the sensitivity of our NCIT, consisting of magnetic shape memory (MSM) element, magnetic circuit and an LVDT (linear variable differential transformer). One of the most used conductors in these lines, 528-Al1/69-ST1A ACSR conductor (old code MOOSE), was modelled together with the MSM element and the magnetic circuit in ANSYS APDL. Based on the obtained results we have given suggestions on how NCIT could be designed taking into account a choice of the most appropriate material for this application. The way how the model was developed was presented as well as calculations of errors in the model in ANSYS APDL for electromagnetic problems

Numerical Analysis of a Deep Excavation in Front of MarmorKirken, Copenhagen

In this paper, the main results of a numerical geotechnical analysis of the deep excavation carried out in front of MarmorKirken in Copenhagen are presented and compared with the observed performance. The excavation has a maximum depth of about 35 m; a full top-down construction technique was adopted in order to minimize the effects induced by the excavation works on the monument. Foundation soils are characterized by the presence, starting from a depth of about 13 m, of a limestone formation. The comparison between predicted and observed performance shows that a significant amount (about 50%) of the maximum settlements experienced by the church occurred during the construction stage of the retaining wall panels in front of the church. Numerical analyses got the order of magnitude of displacements, but underpredicted both panel construction and excavation induced settlements of the church, while a better agreement was found for horizontal displacements

Supersonic strain front driven by a dense electron-hole plasma

We study coherent strain in (001) Ge generated by an ultrafast laser-initiated high density electron-hole plasma. The resultant coherent pulse is probed by time-resolved x-ray diffraction through changes in the anomalous transmission. The acoustic pulse front is driven by ambipolar diffusion of the electron-hole plasma and propagates into the crystal at supersonic speeds. Simulations of the strain including electron-phonon coupling, modified by carrier diffusion and Auger recombination, are in good agreement with the observed dynamics.Comment: 4 pages, 6 figure

Exploring the associations between standards for service delivery (organisational culture), co-worker support, self-efficacy, job satisfaction and customer orientation in the real estate industry

The study examines the effects of organisational and individual factors of real estate agents on customer orientation. The organisational factors included are standards for service delivery (culture), supervisor support and co-worker support. The individual factors examined are self-efficacy and job satisfaction. The sample comprises 108 employees in the real estate industry. The moderating effects of job satisfaction and co-worker support between standards for service delivery and customer orientation and self-efficacy on the relationship between co-worker support and customer orientation offer new insights into the antecedents of customer orientation in a high-pressure selling-oriented industry, which have implications for staff selection and training and work organisation. This paper presents an original contribution to understanding the effects of individual and organisational characteristics on customer orientation

Implementing & measuring the effectiveness of internal marketing Modified services blueprinting as a tool to implement internal marketing & modified SERVQUAL as a tool to measure its effect

SIGLEAvailable from British Library Document Supply Centre-DSC:7755.0403(RP9707) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Internal marketing & customer driven wavefronts

SIGLEAvailable from British Library Document Supply Centre-DSC:7755.0403(RP9802) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

The impact of internal and external market orientation on performance in local public organisations

Projeto Estratégico PEst-OE/EGE/UI4021/2011Purpose –This study builds on and extends the literature of market orientation by examining the impact of sub-dimensions of both internal and external market orientation on financial and non-financial performance in the local public sector context. Design/methodology/approach – In line with previous studies on market orientation, a quantitative research design was adopted. The data collection was performed through a mail survey of a sample of local Portuguese public organisations (municipality executive board members). Structural equation modelling was used as a means to analyse the hypothesised relationships. Findings- Six out of twelve hypotheses are supported. Concerning the sub-components of external market orientation, the study finds that the dissemination and responsiveness of external information impacts strongly on non-financial performance. In turn, external information generation and responsiveness impacts positively on financial performance. With respect to internal market orientation, results revealed a lower impact of different sub-dimensions on performance. Specifically, the only dimension that impacts positively on organisational performance (financial and non-financial) is internal information generation. This reinforces the view that there is a need to strengthen internal information dissemination and responsiveness to enhance organisational performance. Research limitations/implications: This study was restricted to public sector organisations of a specific region of Portugal and used cross-sectional data to test the research model and hypotheses. Future research could usefully investigate the application of these models to other non-profit sectors and use longitudinal designs to test the results reported herein. Practical implications – In order to ensure efficient collection and dissemination of and responsiveness to intelligence which can be addressed internally and externally, practitioners and researchers need to be aware of the importance of the internal and external components of market orientation as these influence financial and non-financial performance of an organisation in different ways. This information may contribute to the formulation of more effective marketing strategies and a more selective allocation of resources. Originality/value- This paper offers original and unique findings and to the best of our knowledge this research is one of the few studies addressing the role of internal and external sub-dimensions of market orientation on performance in the local public sector. The findings of this study add weight to the recent emphasis on disaggregate approaches to (internal and external) market orientation – performance link.Fundação para a Ciência e a Tecnologia (FCT