2,264 research outputs found
Out of Her Hands: On the Charlotte M. Brame Manuscripts in the O\u27Neill Collection (MSS 0141)
The question is which is to be master : Notes on Nabokov and Freud
Article人文科学論集 19: 55-69 (1985)departmental bulletin pape
Ellery Queen and Jorge Luis Borges : Variations on the Theme of ‘Popular’ and ‘Serious’
Article人文科学論集 18: 83-103 (1984)departmental bulletin pape
The “realm of the dead” and Modern Media: The Strange Case of W.T. Stead
departmental bulletin pape
Honesty, social presence, and self-service in retail
Retail self-service checkouts (SCOs) can benefit consumers and retailers, providing control and autonomy to shoppers independent from staff. Recent research indicates that the lack of presence of staff may provide the opportunity for consumers to behave dishonestly. This study examined whether a social presence in the form of visual, humanlike SCO interface agents had an effect on dishonest user behaviour. Using a simulated SCO scenario, participants experienced various dilemmas in which they could financially benefit themselves undeservedly. We hypothesised that a humanlike social presence integrated within the checkout screen would receive more attention and result in fewer instances of dishonesty compared to a less humanlike agent. Our hypotheses were partially supported by the results. We conclude that companies adopting self-service technology may consider the implementation of social presence to support ethical consumer behaviour, but that more research is required to explore the mixed findings in the current study
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