16 research outputs found

    Public University Models for Education – from Innovation to Entrepreneurship

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    [EN] The management of Australian public universities has changed dramatically over the last two decades with the decrease in public funding across teaching and research sectors. This has forced a strategic repositioning of universities and likewise a rethink on value generation and its translation into various revenue streams. The aim of this paper is to provide an analysis of current government innovation policy and university capabilities to support the translation of innovation, and in so doing explore the possibilities of a Quadruple Helix innovation approach to building new models for education. The paper begins by examining the significant role innovation plays in developing economic wealth, and a discussion of the triple helix framework that identifies the complex collaborative relationships between universities, government and industry. The development of a Quadruple Helix Innovation Model, which places the user at the centre of the relationship, highlights the importance of capabilities in the transmission mechanisms driving innovation. We argue that the measurement of appropriate capabilities formed through collaborations amongst key stakeholders will be critical to new business models. Universities are encouraged to embrace the user value driven business models to provide the innovation, execution and disruption necessary to quadruple the impact on national growth.Oneill, P.; Kimberley, N.; Teng, CW. (2017). Public University Models for Education – from Innovation to Entrepreneurship. En Proceedings of the 3rd International Conference on Higher Education Advances. Editorial Universitat Politècnica de València. 520-530. https://doi.org/10.4995/HEAD17.2017.5281OCS52053

    Change and the impact on role - a role analysis of three senior executives of a major public sector organisation

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    The aim of this paper is to provide readers with a "snapshot" view of the internal model of role of senior manager as change agent. Three members of the Senior Executive Service of a major Australian public sector organisation participated in the three month qualitative study which used an Organisational Role Analysis framework to elicit the individuals' perceptual models of the organisation and their own behaviour in the context of major structural and cultural change. The question to be addressed was "How do senior managers handle their primary and change agent roles in the turbulent 1990s"? The answer in a nutshell is - with considerable difficulty. The implications for private and public sector organisations are worthy of consideration

    Managing organizational transformation (OT) using complex adaptive system (CAS) framework: future lines of inquiry

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    Purpose – A slew of conventional change models and theories appear in the extant change literature. Despite being theoretically sound, these a priori structured approaches to organizational change management have questionable application given the rapidly changing business environments. Novel approaches, offering greater flexibility to fast changing external conditions, may offer superior models to organizational change and organizational transformation (OT) in particular. In this paper, the application of a complex adaptive system (CAS) framework, from complexity theory (CT), for managing OT is assessed theoretically. Design/methodology/approach – A conceptual paper. Findings – A review of the extant change literature suggests that current approaches and models for organizational change are limited in their ability to reflect OT responses to today’s highly dynamic external environments. New models are required to inform and guide organizations. A new model, i.e. CAS framework, is deemed suitable to guide the OT implementation. Originality/value – This paper critically analyses different approaches to change management, consolidates CAS framework, reviews its applications in the field of management and presents a case for CAS’s application for the management of OT

    A reversal of perspective examining major change from employee perceptions of justice, emotions and trust

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    Over the years, various change models have been postulated to assist senior executives to bring about large-scale/radical change. Despite the obvious importance of leadership to change efforts, little previous research has investigated, holistically and in the context of major change, the relationship between senior management actions and employee responses. Furthermore, the change literature largely ignores the role that emotions play in employee responses to change initiatives. This paper address both areas, and develops a model of organisational change from a justice, emotions and trust perspective, which depicts employees’ justice perceptions related to senior executives as affecting trust directly and indirectly, through associated emotional responses

    Examining Organisation Transformation (OT) through the lens of Complex Adaptive Systems (CASs)

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    In this paper, the applied aspect of complexity theory envisions organisations as dynamic and adaptive systems. Through this application, the study examines the process of organisational transformation and outlines a research program. The proposed research has been designed to provide new tools and practical insights to make success more likely for organisations in the transformational process. The research outcomes are intended to inform organisational strategists, management consultants, change managers, and scholars in the field of management sciences, and more generally, improve understanding of organisational transformation process in large and complex organisations

    Change process characteristics and resistance to organisational change : the role of employee perceptions of justice

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    Although there are many potential causes of failed change, ‘resistance to change’ is widely recognised as a significant contributor to this problem. Much of the literature relating to resistance has focused on the context-specific antecedents which can be divided into those relating to change outcomes and those that focus on change implementation. Justice research acknowledges the importance of employee perceptions of fairness in change management, and identifies it as a key factor in developing positive employee attitudes toward organisational change. Using change process characteristics of Leader-Member Exchange (LMX), participation and information as antecedents, the aim of the present study was to examine the influence of employee perceptions of justice on resistance to change. The results of a survey of 100 employees in an Australian workplace indicate that informational justice mediated the relationship between LMX and resistance to change.25 page(s

    Factors Leading to Management Consulting Success

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    This working paper reports the findings of a research investigation which aimed to identify the factors/strategic capabilities which lead to management consulting success. The study also aimed to find out what management consultants consider to be the actual performance indicators of consulting success and whether these were related to the factors/strategic capabilities. The research design for this study was a modified Generative Strategy. Several data collection methods, namely, interviews, content analysis and questionnaires, were used to generate both qualitative and quantitative data. Twenty-one factors were identified. These were subsumed under the two broad categories of (1) Functions and (2) Skills and Values. The three most critical functions identified, in descending order, were quality of service, setting objectives and solving problems. The three most crucial skills/ values were, integrity and honesty, client-consultant commimication and credibility. Ten performance indicators were identified. Of these, the three most crucial, as identified by the respondents, were, customer satisfaction, profitability and repeat business. Lastly, the successful management consultant is experienced, knowledgeable and multiskilled
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