Walking the Talk: A Multistakeholder Exploration of Organizational Authenticity, Employee Productivity, and Post-Merger Performance

Does consistency between how a firm treats employees (what it does) and its espoused employee-oriented values (what it says) affect employee productivity? Furthermore, given that the stakeholder theory perspective holds that what happens to one stakeholder influences other stakeholders, does this sort of consistency vis-à-vis a firm’s customers also influence employee productivity? We empirically investigate the influence of organizational authenticity—defined as consistency between a firm’s espoused values and realized practices—in the context of a merger, and specifically during post-merger integration. Our findings show that a lack of organizational authenticity in terms of both under-promising and over-promising to both employees and customers is associated with lower productivity, which in turn is related to long-term merger performance, thus affecting outcomes for shareholders. These findings support the importance of authenticity and should therefore be of interest to executives responsible for ensuring the consistency between what a firm says and what it does, as well as those who participate in and study the merger integration process. In particular, we propose stakeholder theory as a helpful lens for examining the merger integration process as well as other joint actions such as strategic alliances

Determinants of transnational social capital: An opportunity-investment-ability perspective

This study suggests that it is critical for executives to develop transnational social capital (TSC), or professional relationships and ties that span national borders. We first provide a conceptual framework and careful operationalization of TSC that differentiates between bonding and bridging forms of social capital. We then examine the effect of three key determinants—opportunity, investment, and ability—on the TSC of executives. Using detailed survey data on 227 executives, our analysis suggests that international experience, investment in communicating with cross-border ties, and cosmopolitan ability have direct effects on overall TSC. We further demonstrate that international experience and cosmopolitan ability affect both bridging and bonding, but that investment in cross-border communication only affects bridging social capital. The study proposes that social capital is becoming more and more transnational as connections, interactions, and transactions increasingly span national borders, which has implications for international business and human resource management (HRM). Given our findings, it would make sense for global organizations to pay more attention to these, if they would like their members to develop this resource. We point out benefits to organizations and individuals

Cosmopolitanism in a Globalized World: An Interdisciplinary Perspective

In this chapter, we develop a conceptual framework for cosmopolitanism as an individual-level phenomenon situated at the intersection of the moral, political, and sociocultural perspectives. The framework explicates the interrelations between macrolevel dynamics and individual experiences in a globalized world. We conceptualize cosmopolitanism as an individual disposition manifested and enacted through identities, attitudes, and practices. We also highlight the diversity of individuals who can be considered cosmopolitans, including those who may not possess the classic cosmopolitan CV. Finally, the chapter explores the implications of cosmopolitanism for global organizations and global leadership

Scientific mindfulness: a foundation for future themes in international business

We conceptualize new ways to qualify what themes should dominate the future IB research agenda by examining three questions: Whom should we ask? What should we ask and which selection criteria should we apply? What are the contextual forces? We propose scientific mindfulness as the way forward for generating themes in IB research

Cross-cultural management education rebooted: creating positive value through scientific mindfulness

Graduates of cross-cultural management (CCM) courses should be capable of both tackling international and cross-cultural situations and creating positive value from the diversity inherent in these situations. Such value creation is challenging because these situations are typically complex due to differences in cultural values, traditions, social practices and institutions, such as legal rules, coupled with variation in, for example, wealth and civil rights among stakeholders. We argue that a scientific mindfulness approach to teaching CCM can help students identify and leverage positive aspects of differences and thereby contribute to positive change in crosscultural situations. This new approach combines mindfulness and scientific thinking with the explicit goal to drive positive change in the world. We explain how the action principles of scientific mindfulness enable learners to build positive value from cultural diversity. We then describe the enactment of these principles in the context of CCM educatio

Determinants of transnational social capital: opportunity–investment–ability perspective

This study suggests that it is critical for executives todeveloptransnational social capital(TSC), or professionalrelationships and ties that span national borders. We firstprovide a conceptual framework and careful operationaliza-tion of TSC that differentiates between bonding and bridg-ing forms of social capital. We then examine the effect ofthree key determinants—opportunity, investment and abil-ity—on the TSC of executives. Using detailed survey dataon 227 executives, our analysis suggests that internationalexperience, investment in communicating with cross-borderties and cosmopolitan ability have direct effects on overallTSC. We further demonstrate that international experienceand cosmopolitan ability affect both bridging and bonding,but that investment in cross-border communication onlyaffects bridging social capital. The study proposes thatsocial capital is becoming more and more transnational asconnections, interactions and transactions increasingly spannational borders, which has implications for internationalbusiness and human resource management. Given our find-ings, it would make sense for global organizations to paymore attention to these, if they would like their membersto develop this resource. We point out benefits to organiza-tions and individuals

Transcultural Brokerage: The Role of Cosmopolitans in Bridging Structural and Cultural Holes

The growth and proliferation of global systems and transnational cultures have generated larger and more diverse types of cosmopolitans, all of whom span conventional social boundaries. Understanding this diversity is increasingly important because cosmopolitans often bridge across a wide range of transnational and global networks within and across global organizations. Drawing on multiple disciplines, we conceptualize cosmopolitanism as an embodied disposition characterized by high levels of cultural transcendence and openness that are manifested in and enacted along varied trajectories of cultural embeddedness in one’s own culture and cultural engagement with the cultural Other. We then propose an analytical framework for the influence of cosmopolitan disposition on transcultural brokerage processes, specifically on bridging structural and cultural holes. Finally, we present a typology of cosmopolitan brokers and their corresponding practices and activities as they engage in transcultural brokerage. By recognizing the diversity of cosmopolitans and their respective dispositions, we significantly expand the pool of “global talent” beyond the traditional focus on expatriates, and we challenge the conventional wisdom on who counts as talent in an interconnected world

Leveraging values in global organizations: Premises, Paradoxes and Progress

In this focused issue on the theme of ‘‘Leveraging Values in Global Organizations’’, we highlight several prevalent themes on national, organizational and individual values in the literature. We argue that many premises in the lit- erature have been accepted as fact; yet there are still many avenues open to exploration. We present several paradoxes that are often overlooked or lead to inconsistencies in the literature on values. The five articles in this focused issue address these premises and paradoxes, presenting new challenges and opportuni- ties, providing progress and paving the way for future research on leveraging values in global organizations. The selected articles explore values with respect to international alliances and subsidiaries of multinational organizations at the organizational level, among global managers at the group level, and among employees and inpatriates at the individual level of analysis. We trust that readers of this issue will agree that the articles provide novel insights into key issues in the established, yet dynamic, field of research on values in the context of global organizations

Diversity and inclusion branding: a five-country comparison of corporate websites

In the quest to attract talent, organizations must articulate the benefits of having a diverse workforce. By communicating the attractiveness of the workplace, a company increases its exposure to the environment as an employer of choice. In this paper, we conduct a comparative and thematic cross-cultural examination of corporate communication in form of diversity statements. We examine how organizations use diversity statements to attract talent, and discuss how the two strategic areas of diversity and employer branding can be linked in the concept of diversity branding. We examine the websites of 75 major companies in five different countries (France, Germany, Spain, the UK and the United States). Cross-cultural differences and similarities are discussed. We also conclude that the discourse of inclusion is gradually penetrating websites and that branding inclusion can be beneficial in the quest to be an employer of choice