Principal Component Analysis of the Time- and Position-Dependent Point Spread Function of the Advanced Camera for Surveys

We describe the time- and position-dependent point spread function (PSF) variation of the Wide Field Channel (WFC) of the Advanced Camera for Surveys (ACS) with the principal component analysis (PCA) technique. The time-dependent change is caused by the temporal variation of the $HST$ focus whereas the position-dependent PSF variation in ACS/WFC at a given focus is mainly the result of changes in aberrations and charge diffusion across the detector, which appear as position-dependent changes in elongation of the astigmatic core and blurring of the PSF, respectively. Using >400 archival images of star cluster fields, we construct a ACS PSF library covering diverse environments of the $HST$ observations (e.g., focus values). We find that interpolation of a small number ($\sim20$) of principal components or ``eigen-PSFs'' per exposure can robustly reproduce the observed variation of the ellipticity and size of the PSF. Our primary interest in this investigation is the application of this PSF library to precision weak-lensing analyses, where accurate knowledge of the instrument's PSF is crucial. However, the high-fidelity of the model judged from the nice agreement with observed PSFs suggests that the model is potentially also useful in other applications such as crowded field stellar photometry, galaxy profile fitting, AGN studies, etc., which similarly demand a fair knowledge of the PSFs at objects' locations. Our PSF models, applicable to any WFC image rectified with the Lanczos3 kernel, are publicly available.Comment: Accepted to PASP. To appear in December issue. Figures are degraded to meet the size limit. High-resolution version can be downloaded at http://acs.pha.jhu.edu/~mkjee/acs_psf/acspsf.pd

Fitting Restaurant Service Style to Brand Image for Greater Customer Satisfaction

Supported by academic researchers, the restaurant industry has devoted enormous effort to the task of conceptualizing and developing measures of “service quality,” 1 based on the reasonable proposition that restaurant guests’ satisfaction relies on quality of service. However, it has become clear to us that quality alone is not the full measure of how restaurant guests gauge or react to their servers’ actions. Consequently, in this CHR report, we measure the effects of “service style,” which we conceptualize as a manner of delivering guest service that is specifically identifiable on some dimension other than quality. We feel that this issue of service style has largely been overlooked, and we believe it’s important to assess the effectiveness of different service styles in a particular restaurant context

The Low End of the Initial Mass Function in Young LMC Clusters: I. The Case of R136

We report the result of a study in which we have used very deep broadband V and I WFPC2 images of the R136 cluster in the Large Magellanic Cloud from the HST archive, to sample the luminosity function below the detection limit of 2.8 Mo previously reached. In these new deeper images, we detect stars down to a limiting magnitude of m_F555W = 24.7 (~ 1 magnitude deeper than previous works), and identify a population of red stars evenly distributed in the surrounding of the R136 cluster. A comparison of our color-magnitude diagram with recentely computed evolutionary tracks indicates that these red objects are pre-main sequence stars in the mass range 0.6 - 3 Mo. We construct the initial mass function (IMF) in the 1.35 - 6.5 Mo range and find that, after correcting for incompleteness, the IMF shows a definite flattening below ~ 2 Mo. We discuss the implications of this result for the R136 cluster and for our understanding of starburst galaxies formation and evolution in general.Comment: 29 pages, 6 tables, 11 figures included + 3 external files, accepted for publication by Ap.

Touch Versus Tech: When Technology Functions as a Barrier or a Benefit to Service Encounters

Interpersonal exchanges between customers and frontline service employees increasingly involve the use of technology, such as point-of-sale terminals, tablets, and kiosks. The present research draws on role and script theories to demonstrate that customer reactions to technology-infused service exchanges depend on the presence of employee rapport. When rapport is present during the exchange, the use of technology functions as an interpersonal barrier preventing the customer from responding in kind to employee rapport-building efforts, thereby decreasing service encounter evaluations. However, during service encounters in which employees are not engaging in rapport building, technology functions as an interpersonal barrier, enabling customers to retreat from the relatively unpleasant service interaction, thereby increasing service encounter evaluations. Two analyses using J.D. Power Guest Satisfaction Index data support the barrier and beneficial effects of technology use during service encounters with and without rapport, respectively. A follow-up experiment replicates this data pattern and identifies psychological discomfort as a key process that governs the effect. For managers, the results demonstrate the inherent incompatibility of initiatives designed to encourage employee–customer rapport with those that introduce technology into frontline service exchanges

Star formation history in the SMC: the case of NGC602

Deep HST/ACS photometry of the young cluster NGC 602, located in the remote low density "wing" of the Small Magellanic Cloud, reveals numerous pre-main sequence stars as well as young stars on the main sequence. The resolved stellar content thus provides a basis for studying the star formation history into recent times and constraining several stellar population properties, such as the present day mass function, the initial mass function and the binary fraction. To better characterize the pre-main sequence population, we present a new set of model stellar evolutionary tracks for this evolutionary phase with metallicity appropriate for the Small Magellanic Cloud (Z = 0.004). We use a stellar population synthesis code, which takes into account a full range of stellar evolution phases to derive our best estimate for the star formation history in the region by comparing observed and synthetic color-magnitude diagrams. The derived present day mass function for NGC 602 is consistent with that resulting from the synthetic diagrams. The star formation rate in the region has increased with time on a scale of tens of Myr, reaching $0.3-0.7 \times 10^{-3} M_\odot yr^{-1}$ in the last 2.5 Myr, comparable to what is found in Galactic OB associations. Star formation is most complete in the main cluster but continues at moderate levels in the gas-rich periphery of the nebula.Comment: 24 pages. Accepted for publication in A

Hubble Space Telescope Observations of Comet 9P/Tempel 1 during the Deep Impact Encounter

We report on the Hubble Space Telescope program to observe periodic comet 9P/Tempel 1 in conjunction with NASA's Deep Impact mission. Our objectives were to study the generation and evolution of the coma resulting from the impact and to obtain wide-band images of the visual outburst generated by the impact. Two observing campaigns utilizing a total of 17 HST orbits were carried out: the first occurred on 2005 June 13-14 and fortuitously recorded the appearance of a new, short-lived fan in the sunward direction on June 14. The principal campaign began two days before impact and was followed by contiguous orbits through impact plus several hours and then snapshots one, seven, and twelve days later. All of the observations were made using the Advanced Camera for Surveys (ACS). For imaging, the ACS High Resolution Channel (HRC) provides a spatial resolution of 36 km (16 km/pixel) at the comet at the time of impact. Baseline images of the comet, made prior to impact, photometrically resolved the comet's nucleus. The derived diameter, 6.1 km, is in excellent agreement with the 6.0 +/- 0.2 km diameter derived from the spacecraft imagers. Following the impact, the HRC images illustrate the temporal and spatial evolution of the ejecta cloud and allow for a determination of its expansion velocity distribution. One day after impact the ejecta cloud had passed out of the field-of-view of the HRC.Comment: 15 pages, 14 postscript figures. Accepted for publication in Icarus special issue on Deep Impac