Make way for the algorithms: symbolic actions and change in a regime of knowing

When actors deem technological change undesirable, they may act symbolically by pretending to comply while avoiding real change. In our study of the introduction of an algorithmic technology in a sales organization, we found that such symbolic conformity led unintendedly to the full implementation of the suggested technological change. To explain this surprising outcome we advance a regime-of-knowing lens that helps to analyze deep challenges happening ‘under the surface’ during the process of technology introduction. A regime of knowing guides what is worth knowing, what actions matter to acquire this knowledge, and who has the authority to make decisions around those issues. We found that both the technologists who introduced the algorithmic technology, as well as the incumbent workers whose work was affected by the change, used symbolic actions to either defend the established regime of knowing or to advocate a radical change. While the incumbent workers enacted symbolic conformity by pretending to comply with suggested changes, the technologists performed symbolic advocacy by presenting a positive side of the technological change. Ironically, because the symbolic conformity enabled and was reinforced by symbolic advocacy, reinforcing cycles of symbolic actions yielded a radical change in the sales' regime of knowing: from one focused on a deep understanding of customers via personal contact and strong relationships, to one based upon model predictions from the processing of large datasets. We discuss the theoretical implications of these findings for the introduction of technology at work and for knowing in the workplace.Cambridge Judge Business School internal gran

RELBET 4.0 user's guide

This manual describes the operation and use of RELBET 4.0 implemented on the Hewlett Packard model 9000. The RELBET System is an integrated collection of computer programs which support the analysis and post-flight reconstruction of vehicle to vehicle relative trajectories of two on-orbit free-flying vehicles: the Space Shuttle Orbiter and some other free-flyer. The manual serves both as a reference and as a training guide. Appendices provide experienced users with details and full explanations of program usage. The body of the manual introduces new users to the system by leading them through a step by step example of a typical production. This should equip the new user both to execute a typical production process and to understand the most significant variables in that process

RELBET 4.0 programmer's manual

The RELBET 4.0 System as implemented on the Hewlett Packard model 9000 computer system is described. The manual is directed toward programmers and system maintenance personnel. It is intended to serve both as a reference and as a introductory guide to the software. The body of the manual provides an overview of major features and indicates where to look for further information. Full details are left to Appendices

Are the genera Hallea and mitragyna (Rubiaceae-coptosapelteae) pollen morpholically distinct?

FWN – Publicaties zonder aanstelling Universiteit Leide

Are the genera Hallea and mitragyna (Rubiaceae-coptosapelteae) pollen morpholically distinct?

FWN – Publicaties zonder aanstelling Universiteit Leide