12 research outputs found

    The impact of transformational leadership on public service motivation

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    In this study, the impact of transformational leadership on dimensions of public service motivation has been investigated among employees of 78 branches of banks in Semnan Province in Iran. Based on random sampling method, 286 employees completed multi-dimensional questionnaire of leadership measuring leadership style and a reviewed version of Perry & Wise (1990) questionnaire of public service motivation. The analysis of correlation analysis using SPSS software showed that there is a relationship between elements of transformational leadership and 3 dimensions of commitment to public interest, compassion, and self-sacrifice. Among elements of transformational leadership, 2 elements of inspirational leadership and individualized consideration had a more significant relationship with dimensions of public service motivation. Based on multiple regression results, 52 percents of changes in indexes of public service motivation is predictable by the elements of transformational leadership

    The impact of transformational leadership on public service motivation

    Get PDF
    In this study, the impact of transformational leadership on dimensions of public service motivation has been investigated among employees of 78 branches of banks in Semnan Province in Iran. Based on random sampling method, 286 employees completed multi-dimensional questionnaire of leadership measuring leadership style and a reviewed version of Perry & Wise (1990) questionnaire of public service motivation. The analysis of correlation analysis using SPSS software showed that there is a relationship between elements of transformational leadership and 3 dimensions of commitment to public interest, compassion, and self-sacrifice. Among elements of transformational leadership, 2 elements of inspirational leadership and individualized consideration had a more significant relationship with dimensions of public service motivation. Based on multiple regression results, 52 percents of changes in indexes of public service motivation is predictable by the elements of transformational leadership

    The impact of transformational leadership on public service motivation

    Get PDF
    In this study, the impact of transformational leadership on dimensions of public service motivation has been investigated among employees of 78 branches of banks in Semnan Province in Iran. Based on random sampling method, 286 employees completed multi-dimensional questionnaire of leadership measuring leadership style and a reviewed version of Perry & Wise (1990) questionnaire of public service motivation. The analysis of correlation analysis using SPSS software showed that there is a relationship between elements of transformational leadership and 3 dimensions of commitment to public interest, compassion, and self-sacrifice. Among elements of transformational leadership, 2 elements of inspirational leadership and individualized consideration had a more significant relationship with dimensions of public service motivation. Based on multiple regression results, 52 percents of changes in indexes of public service motivation is predictable by the elements of transformational leadership

    A competency Model of the Organization's Strategy Consultant

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    Today, the use of strategy consultancy in most organizations is not a choice, but a necessity. Strategy consultants have irreplaceable role in the success of organizations. Competency and competency-based management has been considered widely in recent years. Despite this fact, less attention has been paid to competencies of strategy consultants. This study aims to discover the competencies, determine the relative importance of each competency and finally suggest a comprehensive competency model for strategy consultants. So a mixed (qualitative-quantitative) research was conducted. At the first stage (qualitative research) based on the data approach of Glaser grounded theory and through deep interviews with 21 experts in strategy consulting, 25 competencies of strategy consultants were identified. At the second stage (quantitative research), by fuzzy Dematel method, relative importance of these competencies and the relationships between them have been identified and finally a comprehensive model has been presented. Among the important results of this research is that at the level of main categories, personality competencies and at the level of sub-categories, management and organizational knowledge, strategic thinking, mindfulness and leading the leaders are of the highest importance and effectiveness

    Impact of World Tourism Ethics Code on Satisfaction and Word of Mouth of Incoming Tourists of Iran

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    The importance of establishing good relations between host communities and tourists due to the encounter of tourists with different customs and cultures has led to the emergence of global codes of ethics for tourism. Therefore, by following the ten principles of the universal codes of ethics of tourism, the satisfaction of tourists will increase and it also brings the most effective type of advertising; the word of mouth, for the host communities. Due to the importance of the topics mentioned in the tourism industry, the present study examines the effects of tourism universal codes of ethics on satisfaction, as well as the effect of their satisfaction on the word of mouth advertising of incoming tourists of Iran. In terms of the purpose this is an applied research and in terms of the data collection method, this is of survey-correlation type. To this end, with regard to the unlimited statistical population, 384 foreign tourists in Iran were selected by random sampling. Using the standard questionnaire, the opinions of these people were reviewed and analyzed using structural equation techniques in SPSS and Lisrel software. The results of data processing indicate the status of satisfaction of tourists with the implementation of global codes of ethics of tourism. And also the positive impact of improving the status of global codes of ethics on the increased satisfaction of tourists was confirmed. It was also shown that the satisfaction of tourists has a positive and significant effect on word of mouth advertising

    Impact of Market Orientation and Innovation on Entrepreneurship and Value Creation for Customers in Food Industry’ SMEs

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    The present research carried out to study the relationship of market orientation and innovation and their effect on entrepreneurship and value creation for customers. To do so, as the sample was unlimited, 241 active companies in agriculture and food industry were selected as the samples by random sampling method. Via standard questionnaire, we gathered data on managers and senior experts' opinions about marketing and sales in each of the enterprises and analyzed data using the construct equations and with the help of SPSS and LISERL software. The results showed that market orientation affected entrepreneurship; value creation for customers, and innovation in entrepreneurship and value creation on customer have significantly affected. Also, the adjustability effect of innovation was confirmed on relationships between market orientation and entrepreneurship, and between market orientation and value creation for customers. According to the findings, it was illustrated that entrepreneurship did not have a significant effect on value creation for customers and also the innovation factor could not adjust the relationship between entrepreneurship and value creation for customers

    Analysis of the Relationship between Trust and Effectiveness in Virtual Teams with Emphasis on the Role of Knowledge Sharing

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    One of the positive achievements of information technology in organizations is virtual teams. By taking advantage of IT,virtual teams have greatly facilitated organizational operations. One of the important issues that virtual teams are faced with is trust. The purpose of this study is to investigate the relationship between trust and effectiveness of virtual teams with emphasis on the role of knowledge sharing. The population of this research is virtual teams working in Tebyan Cultural Institute of Islamic Propaganda Organization. The number of 40 virtual teams comprising 200 employees were selected randomly and data was collected by a questionnaire. Analysis of data through path analysis was performed using Amos software. Path analysis reveals that when knowledge sharing was in appropriate condition, the effect of trust component on the effectiveness of virtual teams would be increased

    Proposed Pattern of trust-based cooperation in consumer cooperatives

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    The purpose of this study was to identify the components affecting trust-based cooperation in order to design and present a proposed Pattern of trust-based cooperation in consumer cooperatives based on a qualitative paradigm and qualitative content analysis method and semi-structured interview tools. For this purpose, 14 experts were interviewed. The data obtained from the interviews were analyzed based on the Strauss-Corbin model of Grounded theory design and Atlas.Ti software. Preliminary results from the analysis of interviews showed that consumer cooperatives are not in a good position in terms of participation and cooperation, and one of the main reasons is the low level of social trust in their community. In the pivotal analysis of the initial codes, first the main categories were identified and then the other categories were categorized based on the Strauss and Corbin model including causal causes, strategies, contextual factors, environmental conditions and consequences of cooperation based on trust. The result was open, pivotal, and theoretical coding of 456 primary codes, 176 concept codes, and 12 main components. Satisfaction plays an important role in the main categories such as customer orientation, interaction and cooperation, provision of various services by consumer cooperatives, access to financial resources and financial status of cooperatives, laws and regulations. In general, in order to improve the situation of cooperatives in terms of participation and cooperation based on trust in their society, it is necessary to pay attention to the structures of social capital as a central principle and increase it

    Analysis and Prioritization of Trust-based Cooperation Indicators in the Cooperative Sector

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    Context and purpose. The aim of this study was to analyze and prioritize indicators of cooperation based on trust in the cooperative sector of an urban economy from the perspective of members of consumer cooperatives in Lorestan province.Methodology/approach. This study was conducted based on a quantitative approach using survey method. The research population consisted of members of the top consumer cooperatives in Lorestan province, including members of the board of directors, inspectors, CEOs, members and shareholders of 11 consumer cooperatives. For this purpose, a questionnaire was distributed and collected among 385 people using stratified sampling method. Data were analyzed confirmatory factor analysis.Findings and conclusions. The results of confirmatory factor analysis showed that all components have an acceptable factor loading in relation to the latent variables of the research. The results of Friedman test showed that the priority of the effect of each research structure in the cooperation model based on the trust of Iranian cultural cooperatives is different. Indicators, in order of impact, from high to low, including effectiveness and efficiency, customer orientation and satisfaction, resources and financial status, trust requirements, prospects, cooperative pathology, rules and regulations, interaction and cooperation, diverse services and the requirements for forming a cooperative were identified.Originality. The current research was conducted in order to prioritize the identified behavioral, organizational and structural factors that affect trust-based cooperation in the cooperative sector. In this regard, the present study tries to direct the attention of the policy makers and planners of the country's cooperative economy to the identified indicators and their priority
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