Performance Information and Managerial Knowledge Needs

Performance management raises managerial information needs. This paper elaborates various knowledge processes that are used for gathering, analysing and communicating performance information. Thus, the paper explores the potential contribution of knowledgebased management disciplines on performance management. Although the literature on performance measurement provides guidance on building performance measurement systems, there remains many open questions relating to how the data is obtained, analyzed and utilized. To address these phenomena knowledge-based management literature focuses on knowledge assets as performance drivers and the role of knowledge management as a lever of performance. There are also approaches that aim to streamline knowledge flows in order to improve operational performance. However, between these strategic and operative approaches is a research gap concerning thIe question, how can knowledge-based management support performance management. To address this gap in practice, the paper studies managerial information needs in 9 case environments in Finland

Knowledge-intensity as an organisational characteristic

The sector of knowledge-intensive business services (KIBS) has a central role in modern economies. However, there are no explicit and generally acknowledged criteria for characterising KIBS or other knowledge-intensive organisations. In addition, the concept of knowledge-intensity has no significant managerial use. This paper aims to widen the existing understanding about the concept of knowledge-intensity and take a step towards its operational application and managerial usefulness. Methodologically, two steps are carried out. First, a conceptual study based on intellectual capital literature and literature on knowledge-intensive firms is carried out. Second, an interview study (n=8) is carried out to empirically examine the role of knowledge assets in selected KIBS organisations. This paper contributes by tackling the vagueness of the concept of knowledge-intensity: the paper demonstrates that there are different types of ‘knowledge-intensity profiles’ among KIBS companies and that knowledge assets can be used as an analytical framework to identify the sources of value creation

Spondylus crassisquama Lamarck, 1819 as a microecosystem and the effects of associated macrofauna on its shell integrity: isles of biodiversity or sleeping with the enemy?

In May 2009, we studied the bivalve Spondylus crassisquama and its relevance for macrobenthic biodiversity off the north Ecuadorian coast. We found that the large and heavy shells offer an exclusive substrate for numerous epibiont species and highly specialized carbonate-drilling endobiont species (71 species in total), which is a distinctly different and much more diverse habitat than the surrounding sandy bottoms (13 species, 4 of them found in both habitats). This is reflected by a Bray–Curtis dissimilarity index of 0.88. We discuss in detail the live habits of all 9 species of drilling endobionts that we found, and conclude that these can be seen as true mutualists, with the exception of boring sipunculids and bivalves. To further illustrate this complex co-existence, we visualize and quantify for the first time the tremendous effects of boring organisms on the shell structure of S. crassisquama by means of magnetic resonance imaging and a video appendix is provided

From ‘no dogs here!’ to ‘beware of the dog!’ : restricting dog signs as a reflection of social norms

Signs in public space reflect ‘normalcy’ in a community. The authors ask what restricting signs tell us about a society? In order to explore the system and variation in the ways dog signs manifest different norms and control, they compare two different data sets: dog signs in a Northern European town, Jyväskylä in Finland, and two Eastern European villages in Romania. They apply a qualitative methodology based on visual communication, geosemiotics and linguistic landscape studies. The focus of the article is on the resources of addressing and the visual semiotics of the image. The investigated communities seem to create a complementary distribution of what they regulate that is also displayed through their semiotics: the Jyväskylä examples are prohibitions for dogs ‘being’ while the Romanian cases consist of warnings or threats. Both prohibitions and warnings implicate the norms and normalities in the communities, showing where they stand in terms of a continuum between a ‘dog as a pet’ and a ‘dog as a (co-)worker’. As images, the urban signs in Jyväskylä can be characterized as icons of a small collared pet, placed as a part of top-down communication in ‘tight’ public spaces. In contrast, the photographs of big dogs in the open and private Romanian village spaces refer to some specific guard dog, through which their owners communicate a benevolent warning or an intimidating threat.peerReviewe