ANALYSIS OF FACTORS ASSOCIATED WITH DECISIONS IN PURCHASING WAYANG MOTIF LEATHER CRAFT (CHISEL DECORATION) BY FOREIGN TOURIST (CASE RESEARCH AT CENTRAL INDUSTRIAL VILLAGE OF BANTUL REGENCY YOGYAKARTA)

In meeting demands of tourism, local government and the people of Yogyakarta have been developing small and medium enterprises related to products of culture and customs of Yogyakarta. Craft shops (art shops) which sell wayang motif leather crafts grow and thrive in the village of Panggungharjo Sewon, wukirsari Imogiri and Bangunjiwo Kasihan Bantul regency Yogyakarta. So with these, researchers wanted to probe what factors are taken into account by consumers in purchasing wayang motif leather crafts products (chisel painting) at the craft shops (art shop) in Bantul and which factors have the most dominant relationships in the decision to purchase them. In this research there are 9 (nine) independent variables (X) and 1 (one) bound variable (Y), namely variable that affects or relates to other variables or that is investigated in terms of its impact and relationship. Based on the data from the respondents in this research, there is potential increase of income for residents or people in Bantul Regency. Among others is by extending the market scope of the products to export orientation as indicated that many foreign tourists from European and Asian countries show interests and purchase various kinds of the products when they visited the shop in Bantul

ANALISIS PENGARUH PENERAPAN CORPORATE SOCIAL RESPONSIBILTY TERHADAP KINERJA KARYAWAN PADA PT. FEDERAL INTERNATIONAL FINANCE

Penelitian ini bertujuan untuk mengetahui pengaruh Diversity dan Employee Support terhadap kinerja karyawan PT. Federal International Finance. Karyawan merupakan aset sebagai faktor produksi bagi perusahaan sebagai penggerak bagi setiap kegiatan yang ada dalam suatu perusahaan dan keberadaannya sangat menentukan dinamisasi serta mobilisasi perusahaan. Oleh karena itu perusahaan harus selalu berusaha meningkatkan kepedulian terhadap kualitas sumber daya manusianya agar dapat menjalankan aktivitas kerjanya dengan maksimal. Penelitian ini membahas ada atau tidaknya pengaruh secara simultan variabel keanekaragaman dan dukungan karyawan terhadap kinerja karyawan Fifgroup. Pengaruh yang paling dominan antara keanekaragaman dan dukungan karyawan terhadap kinerja karyawan FIFgroup. Objek penelitian ini adalah karyawan tetap PT. Federal International Finance. Sampel dalam penelitian ini adalah 80 responden. Jenis data yang digunakan adalah data primer dengan metode pengumpulan data kuesioner. Analisis yang digunakan dalam penelitan ini meliputi Uji Validitas, Uji Reliabilitas, Uji Asumsi Klasik, Analisis regresi linear berganda untuk menguji dan membuktikan hipotesis penelitian ini. Hasil penelitian menunjukan Employee Support tidak berpengaruh secara parsial terhadap kinerja karyawan. Sedangkan Diversity berpengaruh secara simultan terhadap kinerja karyawan.  Kata Kunci : Diversity, Employee Support, Kinerja Karyawa

PENGARUH PENAGIHAN PAJAK DAN SURAT PAKSA PAJAK TERHADAP PENERIMAAN PAJAK PENGHASILAN BADAN

Tujuan penelitian ini untuk menganalisis 1) kondisi penagihan pajak, surat paksapajak dan penerimaan pajak penghasilan badan pada Kantor Pelayanan Pajak (KPP)Pratama di lingkungan Kanwil DJP Jakarta Pusat, dan 2) pengaruh penagihan pajakdan surat paksa pajak baik secara simultan maupun secara parsial terhadappenerimaan pajak penghasilan badan pada KPP Pratama di lingkungan Kanwil DJPJakarta Pusat. Survei dilakukan pada kantor pelayana pajak pratama Jakarta pusatdan unit analisis adalah data skunder berupa laporan penerimaan PPH badanperiode tahun 2003 s/d 2008. Data dilanalisis dengan analisa jalur dan regresiberganda. Hasil penelitian menunjukkan 1) Penagihan pajak di setiap KPP PratamaKanwil DJP Jakarta Pusat secara umum sudah dilakukan sesuai dengan prosedur dantata cara tindakan penagihan, surat paksa pajak juga secara umum masih rendah 2)Dalam kurun waktu selama 5 (lima) tahun yaitu tahun 2003 sampai dengan 2007,jumlah penerimaan Pajak Penghasilan (PPh) badan di KPP Pratama Kanwil DJPJakarta Pusat terus mengalami peningkatan dari tahun ke tahun, dan 3) penagihanpajak dan surat paksa pajak baik secara simultan maupun secara parsialberpengaruh secara signifikan terhadap penerimaan Pajak Penghasilan (PPh) Badan

PENGARUH PENGALAMAN PELANGGAN DAN KEPERCAYAAN TERHADAP NIAT BELI ULANG MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI

This study aims to determine the effect of customer experience and trust on customer repurchase intentions of products sold at Lazada mediated by customer satisfaction. Repurchase intention is a post-purchase action caused by the satisfaction felt by consumers for products that have been previously purchased or consumed. Repurchase intention can be understood with satisfaction and trust, as consumers tend to rely on their experience after the initial transaction.The data collection method used in this research is literature study and field study. The data used in this research is primary data. The variables used in this study are customer experience and trust as independent variables, while repurchase intention as the dependent variable and customer satisfaction as the mediating variable. The sample in this study using purposive sampling technique. The data in this study were processed using AMOS. Based on the results of this study, it shows that the variables of customer experience and trust have a positive effect on customer satisfaction. Customer experience variables have no effect on customer repurchase intentions. The trust variable has a positive effect on customer repurchase intention. Customer satisfaction variables have a positive effect on customer repurchase intentions. Customer satisfaction variables can mediate the indirect effect of customer experience and trust in Lazada.coc.id customer repurchase intentions. Lazada can continue to build customer trust so that customer repurchase intentions remain high. Lazada as an online sales website should be able to guarantee customer safety in making purchases and online payments so that buyer satisfaction increases.This study aims to determine the effect of customer experience and trust on customer repurchase intentions of products sold at Lazada mediated by customer satisfaction. Repurchase intention is a post-purchase action caused by the satisfaction felt by consumers for products that have been previously purchased or consumed. Repurchase intention can be understood with satisfaction and trust, as consumers tend to rely on their experience after the initial transaction.The data collection method used in this research is literature study and field study. The data used in this research is primary data. The variables used in this study are customer experience and trust as independent variables, while repurchase intention as the dependent variable and customer satisfaction as the mediating variable. The sample in this study using purposive sampling technique. The data in this study were processed using AMOS. Based on the results of this study, it shows that the variables of customer experience and trust have a positive effect on customer satisfaction. Customer experience variables have no effect on customer repurchase intentions. The trust variable has a positive effect on customer repurchase intention. Customer satisfaction variables have a positive effect on customer repurchase intentions. Customer satisfaction variables can mediate the indirect effect of customer experience and trust in Lazada.coc.id customer repurchase intentions. Lazada can continue to build customer trust so that customer repurchase intentions remain high. Lazada as an online sales website should be able to guarantee customer safety in making purchases and online payments so that buyer satisfaction increases