Student Satisfaction with Hostel Facilities: A Case Study of Njala University, Njala Campus, Sierra Leone

Aim and Scope: The importance of students' social environments intheir day-to-day lives cannot be overstated. The extent to which students arehappy in their hostel depends on its facilities' availability, adequacy, andfunctionality. A case study of Njala University, Njala campus, was used todetermine the amenities provided and the level of satisfaction the students derived from those amenities. Methods: A cross-sectional research designwas used to conduct the research through a close-ended questionnaire. Thestudy's sample size was 482 students. SPSS version 26.0 was used for the dataanalysis. Result: Most (82.0%) of the respondents were within the age group20-29 years, and more than two-thirds (70.7%) were living in overcrowdedrooms with double the number than the room was designed for.; this isattributed to the common phenomenon of students who get a place sub-lettingto their less fortunate colleagues on a cost-sharing basis. Overcrowding hasimplications of increasing pressure on the available facilities. Students werereasonably satisfied with hostel facilities such as recreational grounds, securitystatus, Library/ICT, waste management, and electricity, but very dissatisfiedwith the drainage system, state of mattresses, toilet facilities, water supply,kitchen, room size, laundry, and lack of firefighting devices. Conclusion :Students are dissatisfied with current facilities as enrollment continues to risefaster than Government intervention the paper suggests that a public-privatepartnership be established to fund the construction of other hostels withupdated designs and amenities

Student Satisfaction with Hostel facilities: A Case Study of Njala University, Njala Campus, Sierra Leone

Aim and Scope: The importance of students' social environments in their day-to-day lives cannot be overstated. The extent to which students are happy in their hostel depends on its facilities' availability, adequacy, and functionality. A case study of Njala University, Njala campus, was used to determine the amenities provided and the level of satisfaction the students derived from those amenities. Methods: A cross-sectional research design was used to conduct the research through in-field observations and a standardized questionnaire. The study's sample size was estimated at 482 total students. SPSS version 26.0 was used for the data analysis. Result: The study revealed that 82.0% of the respondents were within the age group 20-29 years, and more than two-thirds (70.7%) of the respondents were living in overcrowded rooms with a population of more than the required number of persons per room; this is attributed to the squatting phenomenon among the hostel occupants with the attendant implications of increasing pressure on the available facilities. Equally, students were reasonably satisfied with hostel facilities such as recreational grounds, security status, Library/ICT, waste management and electricity. Results showed respondents were unhappy with the adequacy and performance of certain facilities such as the drainage system, foam, toilet, water supply, kitchen, room size, laundry, and firefighting device. Conclusion: For student convenience, as enrollment continues to rise, the paper suggests that public-private partnerships be established to fund the construction of other hostels with updated designs and amenities

Student Satisfaction with Hostel facilities: A Case Study of Njala University, Njala Campus, Sierra Leone

Aim and Scope: The importance of students' social environments in their day-to-day lives cannot be overstated. The extent to which students are happy in their hostel depends on its facilities' availability, adequacy, and functionality. A case study of Njala University, Njala campus, was used to determine the amenities provided and the level of satisfaction the students derived from those amenities. Methods: A cross-sectional research design was used to conduct the research through in-field observations and a standardized questionnaire. The study's sample size was estimated at 482 total students. SPSS version 26.0 was used for the data analysis. Result: The study revealed that 82.0% of the respondents were within the age group 20-29 years, and more than two-thirds (70.7%) of the respondents were living in overcrowded rooms with a population of more than the required number of persons per room; this is attributed to the squatting phenomenon among the hostel occupants with the attendant implications of increasing pressure on the available facilities. Equally, students were reasonably satisfied with hostel facilities such as recreational grounds, security status, Library/ICT, waste management and electricity. Results showed respondents were unhappy with the adequacy and performance of certain facilities such as the drainage system, foam, toilet, water supply, kitchen, room size, laundry, and firefighting device. Conclusion: For student convenience, as enrollment continues to rise, the paper suggests that public-private partnerships be established to fund the construction of other hostels with updated designs and amenities