The Effect of Hotel Employees’ Emotional Labour on Interpersonal Counterproductive Work Behaviours

This research aims to shed light on the effect of hotels’ employees' emotional labour with its three levels (surface acting, deep acting and genuine emotions) on interpersonal counterproductive work behaviours. To achieve this aim, a questionnaire was designed for Egyptian hotels’ employees which was structured to cover three main parts: (1) demographic characteristics of employees, (2) employees' emotional labour and (3) interpersonal counterproductive work behaviours. Structural equation modelling (SEM) was used involving (smart- PLS) software, IBM, version 4. The results show that the hotels’ employees' emotional labour with its three levels (surface acting, deep acting and genuine emotions) affects interpersonal counterproductive work behaviours with its two types (task focused and person focused) as there is a positive effect of surface acting on interpersonal counterproductive work behaviour. Employees' emotional labour must be seriously handled within the hospitality industry as it is a very important element affecting task-focused or person-focused ICWBs in the hotel. As both surface acting and genuine emotions increase task-focused or person-focused ICWBs, deep acting decreases task-focused or person-focused ICWBs

Ten golden rules for optimal antibiotic use in hospital settings: the WARNING call to action

Antibiotics are recognized widely for their benefits when used appropriately. However, they are often used inappropriately despite the importance of responsible use within good clinical practice. Effective antibiotic treatment is an essential component of universal healthcare, and it is a global responsibility to ensure appropriate use. Currently, pharmaceutical companies have little incentive to develop new antibiotics due to scientific, regulatory, and financial barriers, further emphasizing the importance of appropriate antibiotic use. To address this issue, the Global Alliance for Infections in Surgery established an international multidisciplinary task force of 295 experts from 115 countries with different backgrounds. The task force developed a position statement called WARNING (Worldwide Antimicrobial Resistance National/International Network Group) aimed at raising awareness of antimicrobial resistance and improving antibiotic prescribing practices worldwide. The statement outlined is 10 axioms, or “golden rules,” for the appropriate use of antibiotics that all healthcare workers should consistently adhere in clinical practice

Social Loafing and Job Performance in Hotels: Does Transactional Leadership Matter?

Employees are crucial resources for organizations, and their job performance is highly important for their success, especially in the hotel industry. The study investigated the impact of social loafing (SL) on hotel employees' job performance (EJP), considering transactional leadership (TL) as a moderator. A total of 390 responses were gathered from full-time employees employed at 5-star hotels in Egypt. The data was analyzed using PLS-SEM software by WarpPLS 7.0. The study found that a negative effect exists between social loafing and employee job performance. In addition, transactional leadership has a negative effect on SL and a positive effect on EJP. Furthermore, TL has a negative moderating effect on the relationship between SL and EJP, the study indicates that TL weakens the negative relationship between SL and EJP. The study contributes to transactional leadership by recognizing and regulating negative job behaviors in modern organizational contexts, such as levels of workplace social loafing. The study highlights the importance of hotel premises in reducing social loafing in the workplace, highlighting the importance of incorporating ethical concepts with transactional leadership in fostering a healthy environment and improved job performance

Engaging Hotel Employees in the Era of Artificial Intelligence: The Interplay of Artificial Intelligence Awareness, Job Insecurity, and Technical Self-Efficacy

This study investigates the impact of artificial intelligence awareness (AIA) on employees' job engagement (EJE) in the hotel industry, focusing on the mediating role of job insecurity (JI) and the moderating role of technical self-efficacy (TSE). Drawing on the Expectancy theory and Affective Events theory, the study proposes a mediated moderation model and tests it using PLS-SEM on a sample of 390 full-time employees from five-star hotels in Egypt. The results confirm that AIA negatively influences EJE and positively influences JI, while JI negatively influences EJE and mediates the AIA→EJE relationship. Furthermore, TSE negatively moderates the AIA→JI relationship, mitigating the negative impact of AIA on JI. The findings highlight the importance of addressing employees' AIrelated concerns and leveraging their technical self-efficacy to maintain job engagement and security in the face of technological disruptions. The study contributes to the literature by extending the application of the Expectancy theory and Affective Events theory to the context of AI adoption in the hotel industry and offers practical implications for hotel managers and HR professionals

Green HRM and green competitive advantage in hotel and tourism industry: a mediated moderation model using eco-innovation and green psychological climate

This study investigates the impact of green HRM (GHRM) on green competitive advantage (GCA), examining the mediating role of eco-innovation and the moderating role of green psychological climate (GPC). The study surveyed 472 fulltime employees in five-star hotels and travel agencies, developing and testing a five-hypothesis research model using PLS-SEM. Results revealed that GHRM positively impacts GCA and eco-innovation. Eco-innovation positively impacts GCA. In addition, GPC has a positive moderating influence on the relationship between GHRM and eco-innovation. Furthermore, Eco-innovation significantly mediates the relationship between GHRM and GCA

Ten golden rules for optimal antibiotic use in hospital settings : the WARNING call to action

Antibiotics are recognized widely for their benefits when used appropriately. However, they are often used inappropriately despite the importance of responsible use within good clinical practice. Effective antibiotic treatment is an essential component of universal healthcare, and it is a global responsibility to ensure appropriate use. Currently, pharmaceutical companies have little incentive to develop new antibiotics due to scientific, regulatory, and financial barriers, further emphasizing the importance of appropriate antibiotic use. To address this issue, the Global Alliance for Infections in Surgery established an international multidisciplinary task force of 295 experts from 115 countries with different backgrounds. The task force developed a position statement called WARNING (Worldwide Antimicrobial Resistance National/International Network Group) aimed at raising awareness of antimicrobial resistance and improving antibiotic prescribing practices worldwide. The statement outlined is 10 axioms, or "golden rules," for the appropriate use of antibiotics that all healthcare workers should consistently adhere in clinical practice

Ten golden rules for optimal antibiotic use in hospital settings : the WARNING call to action

Abstract: Antibiotics are recognized widely for their benefits when used appropriately. However, they are often used inappropriately despite the importance of responsible use within good clinical practice. Effective antibiotic treatment is an essential component of universal healthcare, and it is a global responsibility to ensure appropriate use. Currently, pharmaceutical companies have little incentive to develop new antibiotics due to scientific, regulatory, and financial barriers, further emphasizing the importance of appropriate antibiotic use. To address this issue, the Global Alliance for Infections in Surgery established an international multidisciplinary task force of 295 experts from 115 countries with different backgrounds. The task force developed a position statement called WARNING (Worldwide Antimicrobial Resistance National/International Network Group) aimed at raising awareness of antimicrobial resistance and improving antibiotic prescribing practices worldwide. The statement outlined is 10 axioms, or "golden rules," for the appropriate use of antibiotics that all healthcare workers should consistently adhere in clinical practice