Exile Vol. XV No. 1

POETRY Haiku by John Anderson 2 It\u27s the looking in the mirror by Larry Faso 3 There is a voice in me by Larry Faso 15 We fight along time by Tracy Mac Nab 8 During the night by Tracy Mac Nab 8 Illusion by Phil Cockerille 10 Mexico City \u2759 by Keith McWalter 12 Summer Correspondence II by Lauren Shakely 13 America Sings to Herself and Doesn\u27t Hear by Lauren Shakely 15 eatin crawdads by Bob Martin 14 G. [unattributed*] 16 Finis Coronant Opus [unattributed*] 17 The Droplet Sea by Jeffrey R. Smith 17 The surrounding dismal forest by P. F. Galbraith 18 FICTION The Shadow in his mind by Cem Mehmet Kozlu 4-7 An Excerpt from a Novel in Progress by Dick Devine 19-22 ARTWORK AND ILLUSTRATIONS by Tom Robinson 2, 12, 16, 18 by Bob Tauber 3, 8, 15 by Tom King 7, 9, 13 by Ted Hall 11, 24 by Clare Conrad 14 Mislabeled Fall 196

Skills and training in the hotel sector: The case of front office employment in Northern Ireland

Notwithstanding the globalisation of services and the migration of some service providers (call centres, financial processing) to regions of low cost labour coupled with high levels of education attainment, there are arguments that the skills, which employees bring to the workplace in executing common tasks, are context and culture specific. This paper is concerned with the skills set and training background of one set of service workers, those in hotel front office, located within Northern Ireland. This paper reports the findings of a survey of front office workers working in 4- and 5-star hotels in Northern Ireland. This survey identifies the skills and training profile of this group of employees and measures attitudes to key skills requirements within front office work

Cultural Diversity in Hospitality Work: The Northern Ireland Experience

International workers are a growing category of employees in the hospitality industry of Northern Ireland (NI). The retention and skills shortages of the industry are significant factors in facilitating this increase. Thus, international workers could be an invaluable new source of labour for the hospitality industry, provided that they are properly looked after and managed. However, little is known about the number of people moving to Northern Ireland to take up work in the hospitality industry. This paper sets out to answer some of the 'unknowns' - including nationality, demographic characteristics, educational, employment and economic background. The paper draws on data collected through a survey of migrant workers in nine hotels in Northern Ireland and focus groups with migrant employees in all of the survey establishments. Issues of social integration within the workforce and the wider community as well as the future that migrant workers see for themselves are discussed from a human resource perspective

Cultural diversity

Aimed at undergraduate students in Ireland who are studying for hospitality degrees, Hospitality Management in Ireland: Theory and Practice is responding to an upsurge of interest in the area of hospitality and tourism. Explores the importance of human resource management, training and development, employee relations, and cultural diversity to the industry's development

Place, people and interpretation: issues of migrant labour and tourism imagery in Ireland

This paper addresses the contribution of tourism's workforce to destination image and branding and considers the role that employees play in visitors' interpretation of their experience of place. The focus of this paper is on the contribution of working people to the image of place and the potential for contradiction in imagery as the people who inhabit and work within a place change over time. At the same time, those consuming the place as visitors may well have expectations that are fixed in traditional and outdated imagery. The location of this paper is Ireland where the traditional marketing of the tourism brand has given core roles to images of people and the friendliness of Irish hospitality, represented by traditional and homogeneous images. Interpretation of Ireland as a destination, in the tourist literature, by tour guides and within the cultural heritage sector generally, has widely perpetuated these traditional and, arguably, clichéd images. Recent growth in the "Celtic tiger" economy has induced unprecedented and large scale migration from countries across the globe to Ireland, particularly into the tourism sector. This paper raises questions with regard to interpretation and branding of a country as a tourist destination in the light of major changes within the demography and ethnicity of its tourism workforce

Forage soybeans (Glycine max (L.) Merr.) in the United Kingdom: test of new cultivars

Traditionally the soybean was used as a forage crop. Recently several cultivars and experimental lines have been bred for forage production. This coincides with the banning of meat and bone meal as a source of protein in ruminant diets in the European Union, which has led to a greater demand for high protein crops. Two USA bred cultivars, Derry and Donegal, were grown in a trial at the Royal Agricultural College in 2000 and 2001 to assess the viability of soybeans as a forage crop in the UK. In 2001 six experimental lines were added to the study. In 2000 dry matter yields ranged from 5.91 to 6.09 t$\cdot$ha$^{-1}$ (Derry and Donegal, respectively) for the early harvest and 7.68 to 7.95 t$\cdot$ha$^{-1}$ DM (Derry and Donegal, respectively) for the late harvest. In the second season Donegal was the highest yielding at the early harvest with 12.1 t$\cdot$ha$^{-1}$ and SG13#169 had 12.1 t$\cdot$ha$^{-1}$ at the late harvest. The proportion of leaf was not consistently associated with protein content. Across the two years the pod component did not exceed 110 g$\cdot$kg$^{-1}$. The experimental line SG13#169 had the highest CP, 153 g$\cdot$kg$^{-1}$, and a yield of 8.51 t$\cdot$ha$^{-1}$ (at the first cut), and at the second harvest the CP fell to 146 g$\cdot$kg$^{-1}$, while the yield rose to 12.1 t$\cdot$ha$^{-1}$. This more than offsetting the dilution of nutritional quality, by offering more CP$\cdot$ha$^{-1}$ from the late harvest. Additional testing is required for more conclusive evaluation of these experimental lines.Soja fourrage (Glycine max (L.) Merr.) au Royaume-Uni. Traditionnellement le soja était utilisé comme culture fourragère. Récemment, plusieurs espèces ont été cultivées pour leur production fourragère dans le cadre de programmes de recherche. Ils coïncident avec l'interdiction des farines animales comme source de protéine dans l'alimentation des ruminants dans l'Union Européenne, qui implique une demande accrue de cultures protéagineuses. Un essai de culture de deux variétés des États-Unis, Derry et Donegal, a été mené au Royal Agricultural College en 2000 et 2001 pour évaluer la viabilité du soja comme culture fourragère au Royaume-Uni. En 2001, 6 expérimentations ont été ajoutées à l'étude. En 2000, les rendements de matière sèche étaient de 5,91 à 6,09 t$\cdot$ha$^{-1}$ (Derry et Donegal, respectivement) pour la récolte précoce et de 7,68 à 7,95 t$\cdot$ha$^{-1}$ (matière sèche, Derry et Donegal respectivement) pour la récolte tardive. En seconde saison, Donegal était la variété à plus fort rendement pour la récolte précoce avec 12,1 t$\cdot$ha$^{-1}$ et SG13#169 avec 12,1 t$\cdot$ha$^{-1}$ à la récolte tardive. La proportion de feuilles n'était pas corrélée de façon nette au contenu protéique. Au cours des 2 années, les composants de la gousse (CP) n'ont pas dépassé 110 g$\cdot$kg$^{-1}$. La ligne expérimentale sur SG13#169 a obtenu la plus forte CP : 153 g$\cdot$kg$^{-1}$, et un rendement de 8,51 t$\cdot$ha$^{-1}$ (à la première coupe), et à la seconde récolte, la CP est tombé à 146 g$\cdot$kg$^{-1}$, alors que le rendement atteignait 12,1 t$\cdot$ha$^{-1}$. Cela fait plus que compenser la dilution de la qualité nutritionnelle par une offre de CP plus importante pour la récolte tardive. Des expériences complémentaires sont nécessaires pour une évaluation plus probante de ces recherches