Production and Operating Strategies with Focus on the Efficiency of the Public Service

This study focuses on the strategy for efficiency in production and operation in the services of a people management sector in a public judicial organization. Identified the need to innovate practices to achieve excellence, the U and Contingency Theories were used to reach proposed objectives. The general objective was to study the strategy for efficiency in production and operation in the Department of Personnel Management, and as specific objectives characterize the strategy of efficiency in production and operation, perform the SWOT analysis on the practices of the process operation and suggest innovation for efficiency of the productive process. The question asked was: What is the strategy for efficiency in the results of the production and operation of the services provided? To achieve the objectives and answer the question asked was qualitative research. Data collection was obtained through exploratory research in loco, followed by a descriptive phase through field research, using open interviews and application of query forms. Consequently, SWOT analysis and the DMAIC model were applied to finally suggest innovation. The proposed objectives were reached, where the contingency approach with a behavioral focus and guided leadership was envisaged. The question was answered and the motivation for suggestion of innovations was firmly established in the process of presencing and knowledge management of Theory U. It was concluded that the strategy for efficiency in results should focus on the dynamic organizational complexity, acting in an integrated way, developing abilities of employees until then unincorporated, allowing the evolution of the flow of knowledge management, empowering skills

Strategic Paradigms of Social and Environmental Balance

Complaints about the socio-environmental relationship have become prominent, requiring the academy to deepen its studies on the strategic paradigms of sustainability. The objective of this essay is to study the conceptions of strategic paradigms along the path of social and environmental balance, with the specific objectives of raising the paradigms under social, economic, environmental and institutional aspects (1), analyzing the strategic paradigms that can favorably promote equilibrium (2), and critiquing the discourse of society, aiming at social and environmental balance (3). The elaboration of this work is based on the Institutionalist Theory that prescribes the set of individual behaviors, beliefs and values, processed in accordance with the individuals’ perception, and in their interpretative capacity of the reality in which they are inserted. This qualitative research is elaborated through the Method of Content Analysis, and applies procedures of bibliographical survey and documentary treatment of the social discourse that substantiates sustainable paradigms. As a result of the critical analysis, it is verified that the discourses and behaviors of the social agents do not contribute to the social-environmental balance. Then, new proposals of strategic paradigms which are useful for reflective actions and universal meanings are incorporated here. The expectation is to redirect the individual to behavioral reflections, through a learning that is coherent with the confrontation of the planetary emergency. It is also indicated for the spirit of preservation and conservation of the environment, in which the relationship with the social, economic and institutional will bring the desired balance for generations. This study represents those interested in the discussion about the socio-environmental relationship, and those involved in learning about sustainability and orientation towards ethical posture

PDCA Method for Environmental Management of Pollutants Generated in a Battery Industry in an Amazonian City

The automotive battery industry is a fixed emission source of high pollution potential arising from secondary lead smelting processes pollutants. The management, the quality control standards of air, air pollutant emission limits as well as the allocation and disposal of waste and effluents are provided by legal norms. The objective is to identify management practices and management of atmospheric emissions and the allocation and disposal of waste and effluents in a battery industry that manufactures and reuses materials from reverse logistics to propose a management model based on PDCA- Plan, Do, Check and Act. The specific objectives are:(1)Identify the management and environmental management practices in the industry and relates them with economic development and innovation in industrial processes; (2)Check the procedures adopted for the reverse logistics management and allocation and disposal of wastes, effluents and emissions to mitigate the generation of pollutants; (3)propose management actions and environmental management, according to the PDCA method. It is a descriptive exploratory survey of bibliographical studies and field research with observations of practices in the industry and using the interview questionnaire, to present qualitative and quantitative data. The sample was randomly chosen to focus an industry that generates wastes, effluents and emissions of high polluting potential. Employing the task isintended to answer the question: An environmental management plan based on the PDCA method is able to systematize sustainable actions in an industry that generates highly toxic pollutants? The result is of interest to managers of enterprises that manufacture and reuse of waste battery. This study is important considering thelocus of research, the Amazonian City, which deserves special attention

Managing Organizational Learning with Focus on The Theory U

The learning of the organization's employees and their perception can instruct the managerial adaptations in search of innovation of the processes. This study focuses on the Theory U, with the objective of studying the perception of stakeholders in the face of learning in the corporation. Its specific objectives are: (1) To raise stakeholders' perceptions regarding the learning tools and practices in the organization; (2) To characterize the possibility of organizational learning in the application of the Theory U; (3) Propose measures to modernize organizational learning tools and practices. The scenario is a military corporation in the Capital of Rondônia, Brazilian Amazon. The study of case method is applied, with procedures in search of qualitative and quantitative results. The collection of the stakeholders' perception was done through ethical protocol; interviews and in loco observation. A report was generated that points out the existence of a confrontation between corporate interests, indicating that managers do not promote the means to bring knowledge to their employees in the institution, while they become sceptical about their reality due to the emergence of a confrontation between theory and practice. The result suggests modernizing the organizational environment to support learning demands. It points that the tools and practices should be reoriented with the purpose of innovating the environment with organizational learning resizing, from now on to be integrative with new technologies, with collaborative focus, through redesigns of processes and procedures following advanced technological standards. This research is a contribution of the academy to managers who potentialize their stakeholders through organizational learning with innovative practices