Institutional Guardianship: the Role of Agency in Preserving Threatened Institutional Arrangements

Thesis advisor: Mary Ann GlynnInstitutional Theory has responded to early criticism that actors are characterized as passive "cultural dopes" primarily through work on Institutional Entrepreneurship, which implicitly links actors' agency to institutional change or creation. In this dissertation, I decouple change from agency, examining how actors work to maintain existing institutional arrangements that have come under threat. Through inductive, qualitative analysis of the creation of the Securities Exchange Commission in 1934, focusing primarily on the legislative history, I ground my analysis in the speech events of the actors involved in stabilizing the securities markets as an institution after the Crash begun in 1929, identifying different forms of Institutional Guardianship aimed at preserving different aspects of the institution. I then generalize across actors to present an abstracted model of Institutional Guardianship.Thesis (PhD) — Boston College, 2010.Submitted to: Boston College. Carroll School of Management.Discipline: Organization Studies

Swimming in a Sea of Shame: Incorporating Emotions into Explanations of Institutional Reproduction and Change

We theorize the role in institutional processes of what we call the shame nexus, a set of shame-related constructs: felt shame, systemic shame, sense of shame, and episodic shaming. As a discrete emotion, felt shame signals to a person that a social bond is at risk and catalyzes a fundamental motivation to preserve valued bonds. We conceptualize systemic shame as a form of disciplinary power, animated by persons’ sense of shame, a mechanism of ongoing intersubjective surveillance and self-regulation. We theorize how the duo of the sense of shame and systemic shame drives the self-regulation that underpins persons’ conformity to institutional prescriptions and institutional reproduction. We conceptualize episodic shaming as a form of juridical power used by institutional guardians to elicit renewed conformity and reassert institutional prescriptions. We also explain how episodic shaming may have unintended effects, including institutional disruption and recreation, when it triggers sensemaking among targets and observers that can lead to the reassessment of the appropriateness of institutional prescriptions or the value of social bonds. We link the shame nexus to three broad categories of institutional work

The function of fear in institutional maintenance: Feeling frightened as an essential ingredient in haute cuisine

Fear is a common and powerful emotion that can regulate behaviour. Yet institutional scholars have paid limited attention to the function of fear in processes of institutional reproduction and stability. Drawing on an empirical study of elite chefs within the institution of haute cuisine, this article finds that the multifaceted emotion of fear characterised their experiences and served to sustain their institution. Chefs’ individual feelings of fear prompted conformity and a cognitive constriction, which narrowed their focus on to the precise reproduction of traditional practices whilst also limiting challenges to the norms underpinning the institution. Through fear work, chefs used threats and violence to connect individual experiences of fear to the violation of institutionalized rules, sustaining the conditions in which fear-driven maintenance work thrived. The study also suggests that fear is a normative element of haute cuisine in its own right, where the very experience and eliciting of fear preserved an essential institutional ingredient. In this way, emotions such as fear do not just accompany processes of institutionalization but can be intimately involved in the maintenance of institutions

Diversity and inclusion for LGBT workers: current issues and new horizons for research

This article discusses how the organisational literature on lesbian, gay, bisexual and transgender (LGBT) workplace issues has developed over the last three decades or so. It focuses on why LGBT workplace issues has not always received sustained scholarly attention it deserves, in particular noting the barriers that have impeded research in this area and the consequences of this in terms of current knowledge gaps. Equally, the article examines some of the major developments in scholarly research on LGBT workplace issues in recent years that centre on diversity and inclusion. Here, this article highlights how scholars have approached these issues from different and novel theoretical and empirical angles that signal new horizons for advancing organisational research on LGBT topics in the years to come

Being the change: Resolving institutional contradiction through identity work

We show how gay, lesbian, bisexual, and transgender (GLBT) ministers in two main-line Protestant denominations in the United States experience and address a salient institutional contradiction between their role in the church and their marginalized GLBT identities. Drawing on this analysis, we offer a theoretical model of the microprocesses through which marginalized actors who are committed to the institution in which they are embedded can begin to think and act as agents of institutional change. This model enunciates the importance of embodied identity work in resolving the experience of institutional contradiction and marginalization. © Academy of Management Journal

Inhabited ecosystems: propelling transformative social change between and through organizations

Two research streams examine how social movements operate both “in and around” organizations. We probe the empirical spaces between these streams, asking how activism situated in multi-organizational contexts contributes to transformative social change. By exploring activities in the mid-1990s related to advocacy for domestic partner benefits at 24 organizations in Minneapolis–St. Paul, Minnesota, we develop the concept of inhabited ecosystems to explore the relational processes by which employee activists advance change. These activists faced a variety of structural opportunities and restraints, and we identify five mechanisms that sustained their efforts during protracted contestation: learning even from thwarted activism, borrowing from one another’s more or less radical approaches, helping one another avoid the traps of stagnation, fostering solidarity and ecosystem capabilities, and collaboratively expanding the social movement domain. We thus reveal how activism situated in multi-organizational contexts animates an inhabited ecosystem of challengers that propels change efforts “between and through” organizations. These efforts, even when exploratory or incomplete, generate an ecosystem’s capacity to sustain, resource, and even reshape the larger transformative social change effort