1,104 research outputs found
On the Globalization of Political Power and the Added Relevance of Institutions in Contexts of Multifaceted Populism. Illustrated with Recourse to a Case Study of the Portuguese Justice System
This paper is an essay on the problematic of the globalization of political power and
on the increased relevance of institutions in contexts of multifaceted populism. A case
study of the Portuguese justice system was used to illustrate the arguments presented.
First, the Troika intervention in Portugal is offered as an instance of globalization of
political power. Secondly, a model of argumentation analysis of political parties is used
to contend that the media coverage of the discourse about austerity during the period
of external intervention constituted what can be called multifaceted populism. Finally,
the Directorate-General for Justice Policy is presented as an example of the decisive
and increased role that institutions can play in times of crisis by presenting a factual
and dispassionate vision of the results obtained at the level of public policies.info:eu-repo/semantics/publishedVersio
Contribution to the validation of the conceptual model of the global satisfaction of the users in the Portuguese military health services
Introduction: Patient satisfaction is an important measure in assessing the performance of public health systems. However, at the level of Portuguese military health services, studies that assess user satisfaction are limited. To this end, the global satisfaction evaluation model is widely used and it seems to gather consensus among the international scientific community, but studies that determine its validity in the users of the Portuguese military health services are not known. Objectives: In 2016, it was tried to determine the validity of the conceptualization model of the European version of the global satisfaction of the users, as well as to evaluate the satisfaction index of the users, within the health service of the School of Arms of the Portuguese Army. Method: In December 2016, according to a cross-sectional observational study, a sample of 262 patients was assessed using the European Customer Satisfaction Index. Data analysis was performed using structural equations. Results: With regard to the evaluation of the proposed model, there was an index of goodness of adjustment of 0.815. Model was able to explain about 83.7% of the observations and a degree of representation for most of the observed variables (adjusted R2) between 0.3 e 0.9. It was also found that the size of the effect of latent variables on the explanation of another latent variable (F2) was greater than 0.35. It was also determined, with 95% certainty and type I error probability of 0.0000, an average of satisfaction of users of 6.8 values. Discussion: The evaluation of the quality of the proposed model suggests that the results obtained are robust and representative of the study population. With a margin of error of 5%, it was also verified that the global satisfaction index obtained is high. Conclusion: The proposed model of user satisfaction assessment is globally valid and adequate to the context of the School of Arms health services. Already the global satisfaction index of users seems to follow the trend observed in public health services in Portugal.info:eu-repo/semantics/publishedVersio
New Eyes for an Old Challenge: How the Portuguese Ministry of Justice is Using Sankey Diagrams to Improve Knowledge on the Judicial System Dynamics
For almost a decade Portugal has focused on the continuous advances of its judicial system. This professional article aims to illustrate how the Portuguese Ministry of Justice is using Sankey Diagram to improve knowledge on the Portuguese Judicial System, showing undeniable enhancements in the last decade. Based on the Portuguese experience, the text provides a concise and straightforward contribution to the justice sector by means of shared know-how and aims at inspiring other judicial systems to seek continuous improvements by implementing this uncommon technique.info:eu-repo/semantics/publishedVersio
Teletrabalho e o futuro pós covid-19: estudo de caso do ministério da justiça de Portugal
This article aims to summarize the principal
results obtained from a study of Portuguese Ministry
of Justice employees (including courts employees)
regarding telework. Employees’ perceptions were
assessed concerning both the COVID-19 confinement
(started at the end of March 2020) and post-COVID-19
scenarios. A quantitative approach was used and data
was collected by the Directorate General for Justice
Policy (DGPJ), Ministry of Justice, Portugal, through
questionnaires applied online, between the 23rd and
30th of April 2020. It was possible to obtain 2,373
answers, from workers of 11 different entities (including
courts workers). The authors explore the assessment of
the transition into telework, the perception of quality
and intensity of work performance (telework versus
in person), the willingness to continue teleworking
after the COVID-19 pandemic for employees already
teleworking and the willingness to start teleworking
after the COVID-19 pandemic for employees currently
not teleworking. Results show the potential for
more permanent change, beyond the COVID-19
crisis management. The authors encourage both the
academic and praxis justice international communities
to conduct, collect and share similar research both
during and after the COVID-19 pandemic in order to
amass a data historic that might be useful in the next
crisis and inform a host of current debates.info:eu-repo/semantics/publishedVersio
Percepções sobre o poder dos dirigentes máximos dos serviços do ministério da justiça em Portugal: evidências estatísticas de diferenças em função do gênero dos colaboradores?
Neste artigo são apresentados os resultados de um estudo sobre as percepções dos colaboradores dos serviços do Ministério da Justiça em Portugal acerca do poder detido pelo dirigente máximo do serviço ao qual pertencem. É dada particular atenção à temática do gênero, utilizando a dicotomia homem-mulher enquanto caso particular da componente disposicional das perceções.
Foi realizado um inquérito por questionário a 458 colaboradores dos serviços do Ministério da Justiça português. Os resultados obtidos evidenciam estatisticamente que as percepções sobre o poder detido pelo dirigente máximo do serviço, onde cada participante no estudo desenvolve a sua atividade laboral, apresentam diferenças em função do gênero
Dialogic triad of european jurisdictions: between monologue and dialogue
Na esfera europeia é detetável uma tríade dialógica onde a tutela multinível dos
Direitos Humanos se ampara. Considerando a dinâmica entre o Tribunal Europeu dos
Direitos Humanos e os tribunais constitucionais, por vezes sobrepostas e gerando conflitos
que colocam em causa a defesa dos direitos e liberdades, evoca-se a necessidade de um
melhor diálogo entre estas jurisdições. O objetivo do presente trabalho incide na análise da
coabitação entre a Jurisdição Constitucional portuguesa e a Jurisdição Europeia dos Direitos
Humanos de modo a melhor compreender o ponto de situação do diálogo judicial. Pretende-se ainda perceber se se caminha para um diálogo mais favorável entre os órgãos jurisdicionais
ou se perpetuará um monólogo inflexível. Estudos futuros deverão analisar o diálogo entre
as jurisdições de outros Estados e o Tribunal Europeu dos Direitos Humanos, analisando,
designadamente, acórdãos com impactos nos sistemas domésticos.info:eu-repo/semantics/publishedVersio
Troika's Portuguese Ministry of Justice Experiment, Part II: Continued positive results for civil enforcement actions in Troika's aftermath
This article constitutes part II of a series of studies on the impact of measures implemented by the Portuguese Ministry of
Justice. Particularly, it addresses the results at the level of civil enforcement actions resulting from goals inscribed in the
MoU signed between Portugal and the so called Troika (IMF/EC/ECB). The empirical study is now expanded to
encompass the quantitative analysis of results achieved not only during the Troika’s period but during the post-Troika
period as well. Results show a continued positive effect for civil enforcement actions in Troika's aftermath.info:eu-repo/semantics/publishedVersio
The Theoretical-Conceptual Model of Churning in Human Resources: The Importance of Its Operationalization
Given the current socio-economic context in which the labor market is set in, if we were to
consider both employment opportunities in specific economic periods and the individual expectations
workers have regarding one’s working conditions, it should be a matter of one’s individual right
of choice to decide whether or not to stay or leave and change companies. The paper we present
before you took into account the phenomenon of churning as a cyclical process. Our main goal
was to understand the main causes leading to it in the context of human resources and, ultimately,
what were the consequences emerging from it. In order to carry out this analysis, we put forward a
conceptual-theoretical model of the phenomenon of churning, made possible through the analysis
of both the currently available literature and the empirical studies and conclusions stemming from
the latter. The aforementioned analysis allowed us to trace all main causes responsible for the origin
of churning and also, to understand how it could be implemented further on, in order to minimize
the costs associated with hiring new personnel and retaining qualified employees by resorting
beforehand to the implementation of strategic measures of human resources retention. By applying
the methodology based on grounded theory, this study allowed us to further contribute to the already
available, yet limited, literature and definition of this multifaceted and greatly complex subject that
is the phenomenon of churning.info:eu-repo/semantics/publishedVersio
Literature Review on Human Resource Churning—Theoretical Framework, Costs and Proposed Solutions
As a result of the complexity and multiplicity of definitions of the concept of human
resource churning, to guide this entire research, the cost resulting from replacements was taken as a
premise. Although churning is related to turnover, there are differences, turnover has as its focus
the turnover of workers and churning is also related to the same approach, but this concept has as
its focus the costs associated with the replacements of workers derived from voluntary departures,
i.e., churning is only related to the costs of hiring from replacements. Despite the complexity and
multiplicity of definitions of the concept of churning, to guide the present research, we chose to
adopt as our premise the costs resulting from the voluntary exits of workers, that is, the relationship
between resulting costs associated with employee substitutions. The present investigation intended
to identify the causes of churning through the identification of its main dimensions. This theoretical
research resorted to the following methodology: a literature review and an empirical study review
that approached the subject of the churning of human resources. The resulting outcome enabled
us to identify how these dimensions had an influence on the management of human resources
regarding the mitigation of the occurrence of churning and the application of strategic measures
to retain workers. In this regard, we have identified as main dimensions the work environment;
leadership; recognition; schedule flexibility; wage; career progression, responsibility, and retention of
human resources.info:eu-repo/semantics/publishedVersio
Sustainability of Portuguese Courts: Citizen Satisfaction and Loyalty as Key Factors
This paper aims to describe the satisfaction and loyalty of citizens towards the sustainability of Portuguese courts. This research was carried out under the Portuguese justice agenda named “Justice + Closer” between the years of 2017, 2018, and 2019. The methodological approach adopted was quantitative. Based on the literature review, a structural model of the relationships between the dimensions that directly and indirectly influence citizen satisfaction and loyalty was adapted from the arbitration centers to the court’s reality. Data collection was carried out during the three years mentioned—in person at the Portuguese Campus of Justice and also through questionnaires applied online. In the course of the three years, 3276 observations were collected. Through structural equation modeling, it was possible to measure positive relations produced between seven established dimensions. The results of this study contribute generally to applied research in the field of justice administration and to the understanding of this topic by those in the academic sector where it has been superficially addressed. Related future investigations might include a comparative study between the satisfaction and loyalty of citizens with (i) the formal adjudication processes and case outcomes of the Portuguese courts and (ii) alternative dispute-resolution processes and case outcome means reached by recognized arbitration and mediation centers, judges of peace, and related ADR services.info:eu-repo/semantics/publishedVersio
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